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“Bank Holiday Weekend”

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Bay Majestic Eastbourne Hotel
Ranked #30 of 40 Hotels in Eastbourne
Reviewed 31 August 2014

This hotel is seriously in need of some T.L.C. - the rooms clean & tidy but a bit small,the beds are comfortable.The food is average but plentiful, the staff are friendly & helpful.If you dislike small places avoid the lifts! I've been in bigger phone boxes.Could be made into a nice hotel but requires a great deal of TLC.

Room Tip: Unless very fit pick one on lower floors
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this reviewResponded 19 September 2014

Hi 2248Durham. Thank you for posting your review. All reviews are important to us and help us decide what meets our guest’s needs. I am a little concerned you feel the Hotel is in need of TLC as all our public areas have now been refurbished. We also have a programme in place for bedroom refurbishments and quite a few have now been complete with more to follow in the New Year. I am however pleased you found the room clean and tidy, the beds comfortable and most impotently the staff friendly and helpful as they are the ones who can make a holiday the most enjoyable.

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286 - 292 of 544 reviews

Reviewed 28 August 2014

We stayed here the weekend of the airshow & found it below par to other Bay Hotels we have stayed in. None of the staff seemed as if they wanted to be there, they did their job efficiently but that was all. The rooms are clean & adequate. We could not complain about the meals & service.The entertainment was all but a one (not appearing very enthustiastic) man show. The biggest shock was when the bar staff started to question users at approx. 10:30 in the evening as to whether they wanted any more drinks so they could close up even though the advertised closing time is midnight, so hard luck anyone returning from a evening out looking for a night cap. All in all everything appeared to be a bit tired.

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank swamkic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this reviewResponded 19 September 2014

Hi swamkic. As you can see from previous reviews the staff has always been the one thing that most guests have commented on so I am sorry to hear they did not meet your expectations of Bay Hotels staff. As for the bar you are quite right, it does state it is open until 12.00pm and I will look into the comment you have raised. Thank you for posting your review.

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Reviewed 25 August 2014

Comfortable bed, nice bed linen, tatty paintwork, dull uninspiring meals. Evening entertainment comprised bingo for 2 nights and somebody mediocre singing. No entertainment at all on Sunday night. Highly recommend the Belgian Bar down the road for live music

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank VCI59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this reviewResponded 19 September 2014

Hi VC159. I am sorry to hear you did not enjoy some aspects of your holiday. Most of our guests are happy with the food provided as you can see from previous reviews. As for the entertainment, Sunday is the only evening we do not have anything on in the Hotel but I am sorry to hear you did not enjoy Saturday evening. This is a very difficult area as it all comes down to personal likes and dislikes but I am pleased you found somewhere here in town where the entertainment was to your liking. Thank you for posting your review.

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Reviewed 19 August 2014

We stayed here on a Shearings coach holiday from the 11 August to 15 August 2014.Lovely hotel on the sea front,it has a nice sun patio and sun lounges.Room was comfortable with a big bathroom and lots of hot water,with tea/coffee facilities.Food was very good,with lots of choices, waiter service,and flexible eating times.There was good entertainment every night in the ballroom which had the bar in it. It was easy walking distance to the town centre.A perfect hotel to enjoy the area

  • Stayed: August 2014, travelled with friends
    • Value
    • Rooms
    • Service
3  Thank I.W.S.4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this reviewResponded 20 August 2014

Hi I.W.S.4. Thank you for your great review. Delighted to hear you enjoyed all aspects of your holiday and we look forward to welcoming you again in the future.

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Reviewed 18 August 2014

We attended the Airbourne Show at Eastbourne and stopped at this hotel for tea. The staff were polite and pleasant and we were served a lovely tea for £7.75 which included sandwiches of our choice, two cakes and a scone with jam and cream. This hotel is run by Shearings Holidays and they seem to be doing a good job.

  • Stayed: August 2014, travelled as a couple
    • Service
1  Thank Professor Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this reviewResponded 20 August 2014

Hi Professor Y. Nice to hear about the Hotel from a different point of view. Most of our reviews are from guests who are staying with us, so it is always good to hear from clients who are using us for other reasons. So pleased you choose us and that you enjoyed your afternoon tea with us. Thank you for posting your review and we look forward to seeing you in the future.

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Reviewed 18 August 2014

Had a holiday here at the beginning of August. Hotel is being renovated so parts are a bit tired, but we had a lovely large sea view room which was spotlessly clean. Food was excellent with plenty of choice and the staff were so friendly and helpful. Enjoyed the entertainment as well. Would recommend the Majestic as a good place to stay

Room Tip: Sea View rooms are good
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  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank carol_brown207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this reviewResponded 20 August 2014

Hi carol_brown207. Thank you for your 4 star review. Our aim to provide comfortable accommodation, friendly helpful staff and good food at affordable prices and on this occasion I am pleased to hear we have succeeded. The best review we could have is for guests to recommend us so thank you and we look forward to welcoming you again.

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Reviewed 6 August 2014

Arrived here July 26 for one week. Reception staff very efficient and well organized, they had us all off our coach and in our rooms within a matter of minutes.
We had upgraded to a sea view and premier room and we were not disappointed, we were pleasantly surprised by the refurbished room, which was large, new bathroom, spotlessly clean. Amazing views. The maid changed towels and sheets on a daily basis. Plenty of storage and roomy. No complaints at all here.
The breakfast was help yourself to a wide choice of cereals, fruit, juice and yogurts, there was even porridge. Wide choices of cooked breakfast with eggs anyway you like them cooked, of which we had, delicious poached and scrambled. Staff were excellent with prompt service, friendly and courteous. Would just like to give Daniel a special mention, he was very pleasant young man. Evening meals very good with a wide choice, well prepared and tasty food.
Very pleasant bar staff, the bar is located at the front of the hotel, which is a great location. The bar staff could not do enough for you, we ordered champagne for our anniversary, the staff put it on ice and served it to our table after dinner, they also served other wines etc. We ate lunch here, and it was delicious freshly made and reasonably priced. We would like to mention Dace who was very hardworking and attentive to all the guests. All the other bar staff were too.
The hotel we thought was very well run and all staff were efficient. On the odd occasion that we requested anything it was dealt with in a very quick and professional manner.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank kiki01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MajesticManager, Manager at Bay Majestic Eastbourne Hotel, responded to this reviewResponded 20 August 2014

Hi Kiki01. Thank you for such a great review. I am delighted to hear you enjoyed all aspects of your holiday. I will be sure to pass your comments to Daniel as I know he will be pleased to hear them. We work hard to try and assure all guests enjoy their time with us and it is always good to know when we have succeeded. Thank you for posting your review and we look forward to seeing you again.

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Additional Information about Bay Majestic Eastbourne Hotel

Address: 26-34 Royal Parade, Eastbourne BN22 7AN, England
Phone Number:
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #30 of 40 Hotels in Eastbourne
Price Range: £67 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Majestic Eastbourne Hotel 3*
Number of rooms: 95
Official Description (provided by the hotel):
Our Eastbourne hotel’s views look out across Royal Parade towards the wide expanse of beach and the rippling sea. The Majestic Hotel is one of the best value hotels in Eastbourne and is situated in an ideal position to discover Eastbourne’s many attractions – within a few minutes’ walk of the bustling pier and picturesque Redoubt Gardens, and lying close to the heart of the town, this popular hotel is the perfect complement to Eastbourne, which has an air of tradition and charm. Taking a well earned break from sightseeing is easy at the Majestic Hotel – watch the world go by from the television lounge, or enjoy the terrace which is a perfect sun-trap. Alternatively you can have a refreshing drink at the bar... full of friendly faces, it offers a lively welcome to one of the South Coast's finest resorts. ... more   less 
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