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“Not good”

Mister Hau's Oriental Express
Ranked #280 of 410 Restaurants in Eastbourne
Price range: US$7 - US$15
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Delivery
Description: We serve only the finest Oriental Food, fast!! With unbeatable service and great value for money, you are sure to have a fantastic time dining with us. We offer a wide range of Dim Sum and a children's menu for only £2.50. A meal not to be missed!!
Eastbourne, United Kingdom
Level 3 Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Not good”
Reviewed 21 October 2013

Ordered a takeaway to be delivered via the on line booking form, we got an email confirmation of the order, we waited 1 hour 10 mins before ringing to ask where our delivery was. We were told they do not really use the website, although the website does NOT state that and the facility is fully available.
We were offered a 10% discount which we did not consider to be enough given that the delivery change was more than 10% so we ended up having very late fish and chips from a local shop where the service was superb.

  • Visited October 2013
    • Service
Helpful?
Thank GemL_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

Visitor rating
    18
    20
    3
    7
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wolverhampton, United Kingdom
Level 3 Contributor
23 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Quality Fast Food in Eastbourne”
Reviewed 13 October 2013

A takeaway with the facility to stay in and eat from a separate menu. Excellent value and friendly speedy service. Have eaten here a few time now and never been disappointed. Is a sister to the main sit down restaurant a couple of doors up road Mr Hau. Will have to try as see that this has also had good reviews.

So if looking for a no frill ,no fuss, good value and good food..this is definitely worth trying

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camberley
Level 6 Contributor
96 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
“Great food, quick service, big portions”
Reviewed 3 July 2013

Love this place. No frills, great food, good portions, very reasonably priced. Nothing bad to say about it really. Even let you take home your leftovers if you don't eat it all.

Visited June 2013
Helpful?
Thank SusanBCamberley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Quick and good”
Reviewed 2 March 2013

Friendly staff, I was very hungry and got fed very quickly (though the noodles arrived before the "starter" spring rolls). Happy to recommend for cheap and cheerful Asian

Visited March 2013
Helpful?
Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Yet again very disappointing service”
Reviewed 8 February 2013

Tonight I placed an order via "Just eat" at 7pm for an 8.15pm delivery. At 8.45pm I telephoned to see where my order was, I was told that it had left the Restaurant and was on it's way to us. Fifteen minutes later I telephoned again as it still hadn't arrived, this time I was told that they had only just recieved the order and that they were unable to tell me when it would arrive.
We haven't used Mr Hau's Express for many months as on the last occasion our meal arrived over 2 hours late and was incorrect.
The attitude of the person on the telephone was not at all helpful. I was told that they were short of delivery drivers. DON'T TAKE ORDERS THAT YOU CAN'T HONOUR !!!! Pure greed !!! Needless to say we will not be using or recommending ever again.

  • Visited February 2013
    • Service
Helpful?
Thank joanne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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