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“reg/eileens return” 4 of 5 bubbles
Review of BEST WESTERN York House Hotel

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BEST WESTERN York House Hotel
Ranked #6 of 42 Hotels in Eastbourne
Certificate of Excellence
Croydon, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
“reg/eileens return”
4 of 5 bubbles Reviewed 26 August 2013

have been to york house over many years.it is always a pleasure to return.staff are always happy to see us.the catering is always first class and now all rooms are having a makeover it is even better.going back for new year celebrations.well done to all have made many friends over the years it is very relaxing and that makes it easier to mix

Room Tip: rooms away from lifts are best
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  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank reginald p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review, 27 August 2013
Thank you for your review

Glad to see another customer returning time after time and thank you for your comments reference my staff and the food

Look forward to seeing you for New Year and I hope you are looking forward to thePig Racing!
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1,921 reviews from our community

Traveller rating
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    637
    157
    48
    27
See reviews for
312
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (727)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Thai first
  • Any
English first
Belfast, Northern Ireland, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

i have been coming to york house on and off since 1984,in this time standards have not,as one would expect,gone down but have in my opinion actually gone up!so much so that i have already booked to come back next year! someone must be doing something right!!

  • Stayed August 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review, 27 August 2013
Thank you for your review

Always good to see a returning customer and as next year is your 20th anniversary of staying here we will have to do something special for you

Thanks for your overall comments reference our standards - much appreciated
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
158 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 25 August 2013

Had a one night stay here with a Groupon voucher,and thoroughly enjoyed ourselves. We were given a lovely sea-view room,which was not expected.The room was obviously recently re-furbished and was very spacious while being spotlessly clean as was the en-suite.The beds were clean and very comfy,and i particularly liked the colour of the cushions,curtains and bed runners......pink !! Breakfast was very nice,and all the staff were very pleasant and smiley!We would definitely stay again,particularly with another voucher deal,York House is a very nice hotel,ideally situated to explore Eastbourne,and the surrounding area.

Room Tip: A sea-view room is a must!
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  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lindalindabevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review, 27 August 2013
Thank you for your review

Good to hear the decor was approved in your sea view - we are not like some hotels where they are all decorated the same - we cater for even 'pink' tastes.

Thanks for the kind comments reference my staff and hopefully we will see you again soon - watch out for those special offers
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UK
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 22 August 2013

Like so many others we had a Groupon deal and upgraded to a room with a sea view. The room was newly refurbished,very clean and comfortable. We didn't have dinner in the restaurant as we like to go out. Try Pomodoro e Mozerella in Cornfield Terrace.
The staff were very friendly and efficient. The hotel is in a perfect position-everywhere is walkable.
Do take a bus to Sovereign Harbour-worth a visit. An excellent short break.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank happy029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review, 23 August 2013
Thank you for your review

Really glad you enjoyed your short break with us and thank you for your comments reference my staff.

In my opinion I agree with you the Italian you went to and its sister restuarant Locanda next door are the best Italian Restaurants in town and a bit tucked away from the main strip

We are always happy to recommennd the best of each type of cuisine in town so please do ask, including ourselves of course!
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London, United Kingdom
1 review
5 of 5 bubbles Reviewed 21 August 2013

Booked the hotel through an online disc sight, so was already a good price. Read some reviews after I had booked the hotel so was a bit worried! Thank goodness they didn't put me off as it was excellent.
The hotel was clean and the room was nicely decorated, the only down side to our stay was a dog across the road was left to bark all day (very annoying)!!!
The staff were very friendly and efficient and the breakfast was great.
Overall a fantastic stay, would definitely return.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review, 22 August 2013
Thank you for your review

True what they say I guess 'the pudding is in the eating' and thank you for your comments especially reference my staff who I know appreciate it.

Reviews are a good basis to form an opinion prior to arrival based on the reading of several to get an accurate reflection and I am glad we didnt disappoint.

Glad to hear about a return - if you do you always can drop me a line on my direct email: mark.cotman@yorkhousehotel.co.uk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastbourne, England, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 August 2013

Enjoyed the experience of the luncheon on airshow weekend, food was lovely, service was great, hotel reception very welcoming, bar staff were lovely, very busy weekend for them all but alk had smikes on there faces.

Room Tip: I didnt stay in room as live in eastbourne , but am sure same srandards as resturant , reception and...
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  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review, 22 August 2013
Thank you for your review

I am glad you enjoyed our Airshow Luncheon with Afternoon Tea which was served to 400 people over the weekend. It was the first time we had done an event linked to the airshow but I think the general consensus is very positive

Thanks for your comments reference my staff as well and hopefully we will see you again soon or at next years event!
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Folkestone, United Kingdom
1 review
5 of 5 bubbles Reviewed 21 August 2013

Perfect, we loved the hotel, light, very clean, really friendly staff, the swimming pool was lovely and warm. We had a meal on the evening we arrived, it was perfect, table overlooking the sea front, the food was delicious, just perfect. The room was very well decorated, plenty of room, light, airy and a Jacuzzi bath was an added bonus. Perfect location. I would very highly recommend this hotel to all family and friends. And most definitely visit again.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at BEST WESTERN York House Hotel, responded to this review, 21 August 2013
Thank you for your review

I am glad you had a great time with one of our 4 poster rooms and liked the Jacuzzi bath in these rooms

Thank you for your comments reference my staff who I know appreciate it

Look forward to seeing you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN York House Hotel

Property: BEST WESTERN York House Hotel
Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Best Value Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN York House Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western

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