The York House Hotel had clearly been refurbished when we entered the reception area. However, the room we were given HAD NOT. It was the the worst hotel room we had stayed in. It was grubby, stained carpet and wall paper, the bathroom was too small, had grout missing and enamel missing from the sink and bath. To cap it all the tea/coffee cups were cracked. After complaining, we discovered they were full and unfortunately some of their rooms had not yet been refurbished! We were one of the unlucky ones.
The hotel did put us in a new room the following night, which was clean and acceptable.
The seafront location, breakfast and staff were great.
- Official Description (provided by the hotel):
- Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more less
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- Also Known As:
- Best Western York Hotel
- Best Western Eastbourne
- Eastbourne Best Western