I was given a present of a two day stay at a hotel for my birthday. My husband and I chose the York House Hotel as we had not stayed in Eastbourne before and it was not too far away. When I booked the room I was offered a sea view but as it was an extra £50 it seemed a lot as the price of the holiday was only £99. I thought the room we booked would be good even without a sea view. Big mistake! the room was very small with a very small bed and an even smaller bathroom, it was clean but it spoilt the holiday as it was so claustrophobic for two people, it seemed like a single room. We slept badly as we heard people going past on the stairs it seemed all night and there was no air, very stuffy even with the window open.
I just feel it is unfair that just because you do not pay the extra you get a room that is unsatisfactory and disappointing to say the least you are punished for not paying for a sea view.
On a good note the staff were very welcoming and friendly and the breakfast very tasty it was just the room, there is obviously no choice unless you pay.
- Official Description (provided by the hotel):
- Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more less
- Reservation Options:
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- Also Known As:
- Best Western York Hotel
- Best Western Eastbourne
- Eastbourne Best Western