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“Great place to stay..”

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Best Western York House Hotel
Ranked #6 of 40 Hotels in Eastbourne
Certificate of Excellence
Reviewed 15 June 2014

Very clean. Very friendly staff. Easy going.
Fantastic breakfast...with the most helpful and polite staff.
And the heated indoor Swimming Pool was an excellent attraction.
I want to go back very soon.

Room Tip: A Sea View is probably better. But all rooms are very good !
  • Stayed: June 2014, travelled as a couple
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Thank elena-fisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this reviewResponded 16 June 2014

Thank you for your review.

Glad you enjoyed your stay with us and thank you for mentioning my staff and our Breakfast.

Nice to see you enjoyed our indoor pool and we look forward to seeing you again soon.

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1,380 - 1,386 of 2,093 reviews

Reviewed 13 June 2014

We found this hotel to be one of the very best. Our recently refurbished room was superb and the staff were always pleasant and helpful. We could not praise them highly enough and they fully deserve recognition.
Just one idea that thee might consider - a small fridge in the rooms to chill the milk/juices.
We would have liked to stay longer but couldn't this time. Hopefully we will get other opportunities
Once more - well done and thank you.



Thanks

Room Tip: It is worth paying a supplement for a sea view room.
  • Stayed: June 2014, travelled as a couple
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Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this reviewResponded 16 June 2014

Thank you for your review.

I am glad you enjoyed your stay with us and thank you for mentioning my staff.

Incidentally we are just doing 3 new rooms with mini kitchenettes in and the first one has just come on-line and they are equipped with fridges and a freezer.

When you do come back please ask to try one out.

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Reviewed 13 June 2014

I stayed again for business a couple of nights ago and it was just as great as the last time I visited. I was upgraded to room 184, the deluxe sea view four poster! What a treat! It has great views and is lovely and spacious. The local apple juices, caramel biscuits, fresh milk, bag of local fruits, nespesso machine, dressing gown and slippers are a nice touch that just makes your stay that bit more special.
Service as always was brilliant and the food tasty and great value for money. Thank you York House, I will be back!

Room Tip: if you want something special book the deluxe rooms!
  • Stayed: June 2014, travelled on business
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Thank Pink_Lady_MBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this reviewResponded 16 June 2014

Thank you for your review.

Good to see you back again and you noticed all the extras in our contemporary 4 poster.

We look forwards to welcoming you back again soon

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Reviewed 12 June 2014 via mobile

After returning from a 2 night stay which I got on groupon for £99 I was very impressed! What a bargain! Our room was gorgeous with a massive bed and a lovely sea view I can't find any fault! Breakfast was so fresh and hot each morning with plenty of choice at the buffet style restaurant.. we will definitely be returning loved our stay!

  • Stayed: June 2014
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Thank pkw1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this reviewResponded 12 June 2014

Thank you for your review.

I am glad you appreciated the available upgrade to a sea view room and had a pleasant couple of nights with us.

Thank you for your comments on our breakfast too.

We look forward to seeing you again soon.

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Reviewed 11 June 2014 via mobile

Just returned from our stay through groupon what a fantastic hotel we were upgraded into a superior suite with sea view gorgeous room lovely and clean and such friendly staff .we will definetly be going again

  • Stayed: June 2014
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Thank 1955linda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this reviewResponded 12 June 2014

Thank you for your review.

Glad to see you loved the upgrade to one of our superior seaview rooms with a great seaview.

Thank you for your comments on my staff and our cleanliness.

We look forward to your return.

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Reviewed 10 June 2014

We saw an offer on Wowcher for 2 nights for £99. Well we though its worth a try as it had good reviews and was it good. Expecting a small back of the hotel room we were pleasantly surprised to find we had been upgraded to a luxury room and with a sea view. The room was huge. Very clean with welcome fruit and 2 bottles of juice. We decided to have dinner and it was extremely good. The breakfast next morning was wonderful and we can't help but praise the hotel and their staff enough.Whilst we had to park on the seafront the hotel supplies a ticket for £1 for 12 hours. We wished we had booked another couple of nights,perhaps next time.

  • Stayed: June 2014, travelled as a couple
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Thank barnwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this reviewResponded 11 June 2014

Thank you for your review.

I am glad you enjoyed your stay with us and also the upgrade to one of our seaview superior rooms.

Thank you also for your comments reference my staff.

Look out for the next offer for those extra couple of nights they are out there.

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Reviewed 8 June 2014

What a wonderful and very well run hotel. I stayed for one night with my son and we were both very impressed with the quality of the room - ground floor, very spacious and obviously wheelchair friendly, which I will now bear in mind for my parents. Large comfy bed, lovely modern bathroom and nice tea/coffee/biscuits.
We had a 3 course meal from the set menu which was delicious, expertly cooked and served by very attentive staff.
Breakfast was a very good selection, tasted very fresh and dome locally sourced items too. Again great service by waiting staff.
We swam twice in the pool which was warm, relaxing and clean.
Overall we thought all staff were friendly and helpful and the standard of food and accommodation was excellent. The hotel is situated on a nice, quiet part of the promenade.
We would not hesitate to return or recommend to others. Well done York House Hotel.

  • Stayed: June 2014, travelled with family
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Thank brighton_chloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this reviewResponded 9 June 2014

Thank you for your review.

I am glad your son and yourself had a good time with us recently.

Thank you also for your comments on our food and my staff, we do try and ethically and locally source where possible.

We hope that you do return and we look forward to welcoming you back.

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Additional Information about Best Western York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Eastbourne
#2 Best Value Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
Price Range: £49 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western York House Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western

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