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“Wonderful location in Eastbourne & great all round hotel”

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Best Western York House Hotel
Ranked #6 of 40 Hotels in Eastbourne
Certificate of Excellence
Swansea County, United Kingdom
Level Contributor
120 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Wonderful location in Eastbourne & great all round hotel”
Reviewed 21 June 2014

We were lucky enough to visit this wonderful seafront hotel with a voucher which made it extra value.
It's in the best location, right on the sea front & only a few minutes walk to numerous restauarants & pubs.
Once you park here you will not need your car again.
TIP: try & park in a nearby side street, its safe/ residential & FREE. We were parked only 200m from the hotel.
The staff were effecient & friendly.
It's worth paying any extra for a sea view, it really is spectacular & no doubt the main reason you are visiting this pretty seaside town.
The sun shines on the front of the hotel all morning, to wake up with a beautiful sea view in full sun makes it all the more special (for us it was on the summer solstice).
For the light sleepers fear not - the blackout type curtains keep out ALL the light :)
The breakfast is self service but you are not lacking in anything & the numerous on hand waiters are only to willing to help you out.
We were SO full from breakfast we didn't eat till evening.
We didn't eat in the restaurant for dinner so I can't comment on that part.
Our room (on the 3rd floor) looked like it had recently been refurbished. The bathroom was clean & well stocked. The main room had a hairdryer & tea making facilities.
We had a peacefuly located room (344) & went to sleep listening to the sound of the waves washing up on the stoney beach (very relaxing) *sigh*
If we were lucky enough to re visit Eastbourne, we would defintely check out this hotel first.
We didn't visit the pool so can't comment on that either - just didnt have time.
Thank you York Hotel

Room Tip: A sea view room is well worth it. If you are choosing a seafront hotel, then choose a sea facing roo...
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  • Stayed June 2014, travelled with family
    • Value
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Helpful?
Thank Xhe1d1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this review, 23 June 2014
Thank you for your review.

I am glad you had a pleasant break with us and as you quite rightly say you had one of our new refurbed sea view rooms.

Thank you for your comments on my staff and our breakfast and we look forward to you checking us out the next time you visit.
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1,985 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
poole, dorset
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 June 2014

Very clean. Very friendly staff. Easy going.
Fantastic breakfast...with the most helpful and polite staff.
And the heated indoor Swimming Pool was an excellent attraction.
I want to go back very soon.

Room Tip: A Sea View is probably better. But all rooms are very good !
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  • Stayed June 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank elena-fisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this review, 16 June 2014
Thank you for your review.

Glad you enjoyed your stay with us and thank you for mentioning my staff and our Breakfast.

Nice to see you enjoyed our indoor pool and we look forward to seeing you again soon.
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Hounslow, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2014

We found this hotel to be one of the very best. Our recently refurbished room was superb and the staff were always pleasant and helpful. We could not praise them highly enough and they fully deserve recognition.
Just one idea that thee might consider - a small fridge in the rooms to chill the milk/juices.
We would have liked to stay longer but couldn't this time. Hopefully we will get other opportunities
Once more - well done and thank you.



Thanks

Room Tip: It is worth paying a supplement for a sea view room.
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  • Stayed June 2014, travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this review, 16 June 2014
Thank you for your review.

I am glad you enjoyed your stay with us and thank you for mentioning my staff.

Incidentally we are just doing 3 new rooms with mini kitchenettes in and the first one has just come on-line and they are equipped with fridges and a freezer.

When you do come back please ask to try one out.
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Canterbury, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 June 2014

I stayed again for business a couple of nights ago and it was just as great as the last time I visited. I was upgraded to room 184, the deluxe sea view four poster! What a treat! It has great views and is lovely and spacious. The local apple juices, caramel biscuits, fresh milk, bag of local fruits, nespesso machine, dressing gown and slippers are a nice touch that just makes your stay that bit more special.
Service as always was brilliant and the food tasty and great value for money. Thank you York House, I will be back!

Room Tip: if you want something special book the deluxe rooms!
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  • Stayed June 2014, travelled on business
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Helpful?
Thank Pink_Lady_MBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this review, 16 June 2014
Thank you for your review.

Good to see you back again and you noticed all the extras in our contemporary 4 poster.

We look forwards to welcoming you back again soon
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Derbyshire, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 June 2014 via mobile

After returning from a 2 night stay which I got on groupon for £99 I was very impressed! What a bargain! Our room was gorgeous with a massive bed and a lovely sea view I can't find any fault! Breakfast was so fresh and hot each morning with plenty of choice at the buffet style restaurant.. we will definitely be returning loved our stay!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkw1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this review, 12 June 2014
Thank you for your review.

I am glad you appreciated the available upgrade to a sea view room and had a pleasant couple of nights with us.

Thank you for your comments on our breakfast too.

We look forward to seeing you again soon.
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Brighton, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2014 via mobile

Just returned from our stay through groupon what a fantastic hotel we were upgraded into a superior suite with sea view gorgeous room lovely and clean and such friendly staff .we will definetly be going again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1955linda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this review, 12 June 2014
Thank you for your review.

Glad to see you loved the upgrade to one of our superior seaview rooms with a great seaview.

Thank you for your comments on my staff and our cleanliness.

We look forward to your return.
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Taunton, United Kingdom
Level Contributor
568 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed 10 June 2014

We saw an offer on Wowcher for 2 nights for £99. Well we though its worth a try as it had good reviews and was it good. Expecting a small back of the hotel room we were pleasantly surprised to find we had been upgraded to a luxury room and with a sea view. The room was huge. Very clean with welcome fruit and 2 bottles of juice. We decided to have dinner and it was extremely good. The breakfast next morning was wonderful and we can't help but praise the hotel and their staff enough.Whilst we had to park on the seafront the hotel supplies a ticket for £1 for 12 hours. We wished we had booked another couple of nights,perhaps next time.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barnwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, General Manager at Best Western York House Hotel, responded to this review, 11 June 2014
Thank you for your review.

I am glad you enjoyed your stay with us and also the upgrade to one of our seaview superior rooms.

Thank you also for your comments reference my staff.

Look out for the next offer for those extra couple of nights they are out there.
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Additional Information about Best Western York House Hotel

Property: Best Western York House Hotel
Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 Best Value Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western York House Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western

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