arrived the 2nd of august 2014. first impressions non exsistant as we arrived late beyond our control. the general manger told me and my husband to be as quick as we could & "the meal should be accepetable" we checked in to a fifth floor room (i use a wheelchair but can walk) however we were told there was two lifts one of which we got stuck in the basement in with a member of staff whom then told us was a faulty lift and had known for some time. we then reported this matter. However in the event of a fire you dont use a lift and we would of been stranded on the fifth floor.
Food acceptable, although monday meal was cold.
Hotel was clean
Wanted a golden wedding anniversary to remember unfortunately will remember all for the wrong reasons.
Travelled with alpha coaches
- Free Wifi
- Breakfast included