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“The truly Grand Hotel”

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The Grand Hotel Eastbourne
Ranked #9 of 40 Hotels in Eastbourne
Certificate of Excellence
Eastbourne, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“The truly Grand Hotel”
Reviewed 12 June 2014

Even before crossing the threshold you know you are somewhere special. The staff are welcoming and attentive without being overly so. The dining experience is good as you would expect and the bar areas comfortable. The hotel is situated at the western end of the seafront and is only a few steps across the road from the town's renown seafront promenades. All in all this is a splendid hotel that still retains much of its' period charm and elegance. Certainly well worth a visit.

Room Tip: Sea views and sunrises from the rooms on the front of the hotel are a must.
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  • Stayed June 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 864johnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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English first
London, United Kingdom
Level 5 Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 10 June 2014

A lovely hotel to spend a few days in. The quality of service is excellent. I would say that the restaurant food is extremely good but a touch slow. We were there for two hours each night and would have preferred a quicker service. We took our two dogs and they were very well received with beds brought to the room and a great chicken dinner served to them each night. The two swimming pools were very warm and well looked after and the general experience was 'stately' .

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Elaine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings, United Kingdom
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 June 2014 via mobile

I've just had a night at The Grand in Eastbourne. I only live down the road in Hastings, but have friends in Eastbourne,so we always stay here when we're visiting them. The Grand has a special place in my heart. I always feel so welcome in this hotel. From the doormen, to reception, to housekeeping, they are all super lovely. To me, the George V Paris is the benchmark for greatness and I'm going to say that this place is pretty much up there as far as service and care for guests is concerned. The hotel has a wonderful history and still carries that aura of a glittering bygone era, but still very much in the modern world. It is apparently the only 5 star hotel on the coast now. And it really does deserve its stars.
The afternoon tea is a must in the hall. And last but not least I want to say a big Thankyou to the fabulous guys behind the bar. They are kind,fun, nothing is too much trouble and they really do make the best Mojito. Trust me, I've stayed in a lot of hotels around the world and I've drunk a lot of Mojitos and theirs really is the best. In fact, what are you waiting for, go to The Grand immediately and order one!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 June 2014 via mobile

From the doorman to the receptionist to the bar staff and those in the restaurant everyone in this hotel smiles and says hello to you. They genuinely want you to have a good time here. The rooms are comfortable but lack one or two modern touches but that is not a problem. Great food too.

Stayed June 2014, travelled on business
Helpful?
Thank grahamjones_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 June 2014

This was a reunion weekend for a successful 4 week tour in America and Canada and it was important that it all went well and we continue partying together. The Grand delivered well ahead of our upper expectations. The rooms were good as was the food. Every member of staff was helpful and cheerful. Our final dinner in the Mirabelle Restaurant was of the highest order. We arranged the booking for 25 rooms and the dinners through Claire Funnell who was courteous, efficient and a delight. She also arranged for us to have exclusive use of a car parking area which was essential for our purpose. Big thanks and a high recommendation. To the extent that several participants intend returning on their own in the future

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank farraway3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 June 2014

Beautiful hotel is all I can say. We came here for a single evening (and the following day!) to conduct a pre-wedding photoshoot in the nearby Birling Gap and Beachy Head area. The staff were fabulous and were more than happy to let us use their facilities even after we checked out. The room was very large, clean and the toiletries provided were of a high quality (Molton Brown) if I had a gripe it was that a fridge was only available on request though the Hotel told us this is due the fact they offer a 24 hour concierge service.

Location was fabulous, out of the lobby and across the road and you're at the Beach (a nicer quieter part than near the pier) All in a all a very good hotel and pleasurable stay

Room Tip: Room 122 is a larger non sea view room
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Kunal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walmer, United Kingdom
Level 6 Contributor
156 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 3 June 2014

Wow...this hotel lives up to it's name...'GRAND'. Unlike it's namesake in nearby Brighton this hotel has lost none of it's 'shine' and still retains it's Edwardian splendour. The staff could not do enough to make the guests feel comfortable and at home and the rooms, although not all have great views (mine was a car park) are of a very high standard, clean and very comfortable. We are already planning a return visit with friends in the next few months.

Room Tip: A suite would be the obvious best option, all with lovely sea views but, of course, at a premium. A...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Rooms
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    • Service
Helpful?
Thank simmo31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grand Hotel Eastbourne

Property: The Grand Hotel Eastbourne
Address: King Edwards Parade, Eastbourne BN21 4EQ, England
Phone Number:
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Eastbourne
#3 Luxury Hotel in Eastbourne
#6 Romantic Hotel in Eastbourne
#6 Family Hotel in Eastbourne
#6 On the Beach Hotel in Eastbourne
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Grand Hotel Eastbourne 5*
Number of rooms: 152
Official Description (provided by the hotel):
England's only five-star seaside hotel, The Grand in Eastbourne is one of the UK's most magnificent hotels. Variously described as a 'White Palace' and 'Wedding Cake', the majestic landmark property occupies a prime spot on the town's seafront with panoramic views along the coast and towards the cliffs at Beachy Head.Facilities include 152 beautiful bedrooms, many with stunning sea views. 2 Award winning Restaurants. Indoor and outdoor heated swimming pools, fully equipped Gymnasium and 8 beauty rooms. ... more   less 
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Also Known As:
Eastbourne Grand Hotel

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