We went to the Grand for Easter – me, my parents (in their mid-70s), my brother and my two daughters aged 10 and 7.
The Grand is a real old-school English hotel experience. It isn't the Four Seasons, it isn't Babington, it isn't a trendy boutique hotel, so if you're expecting that, you'll be disappointed. Instead, it's trad all the way, from the Palm Court cream teas to the pianist playing at dinner to the top-hatted doormen who whisk your bags to your room and park the car for you. There's a well-heeled elderly clientele, complete with geriatric poodles and zimmer frames, but there are also tons of kids racing around, and The Grand caters for both groups perfectly.
For my parents, there were charming staff who couldn't do enough to keep them happy – nothing was too much trouble. There were 5-course dinners with palate-cleansing sorbets and fancy puddings. And there was sedate dancing after dinner. For my daughters there was a kids' playroom where they spent 2 happy hours every day (free), there was a (slightly riotous) kids tea that far outstripped the dreary chicken-nugget type offerings you come across in many hotels, even expensive ones, and there was a fab indoor pool where they splashed about like crazy. As it was Easter, there were 54 kids staying and there were also lots of additional amusements laid on for them, such as a visit from the Easter bunny and an Easter Egg hunt on the putting green.
We had a junior suite on the ground floor with 2 singles and a put up bed and it was spacious - you could have put an extra bed in the bathroom alone. My parents had a standard room that was comfortable but much smaller, and the bathroom was very small without much shelving space. Furnishings are chintzy and flouncy with swagged curtains and plush armchairs, in keeping with the general mood and style of the rest of the hotel. Beds were comfy if slightly on the soft side for my taste.
The Grand offers a real English hotel experience and we all loved it. The hotel definitely exceeded our expectations, largely due to the charm, hard work and helpfulness of the staff. Nothing was too much trouble. There were tons of repeat visitors which I think it always a good sign. It's a real family hotel with bags of cross-generational appeal. Highly recommended.
- Official Description (provided by the hotel):
- England's only five-star seaside hotel, The Grand in Eastbourne is one of the UK's most magnificent hotels. Variously described as a 'White Palace' and 'Wedding Cake', the majestic landmark property occupies a prime spot on the town's seafront with panoramic views along the coast and towards the cliffs at Beachy Head.Facilities include 152 beautiful bedrooms, many with stunning sea views. 2 Award winning Restaurants. Indoor and outdoor heated swimming pools, fully equipped Gymnasium and 8 beauty rooms. ... more less
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- Also Known As:
- Eastbourne Grand Hotel