We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Another Enjoyable Stay” 5 of 5 bubbles
Review of New Wilmington Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
New Wilmington Hotel
Ranked #11 of 42 Hotels in Eastbourne
Certificate of Excellence
Maidstone
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Another Enjoyable Stay”
5 of 5 bubbles Reviewed 10 April 2012

We have just spent the Easter Break with our two friends at the New Wilmington. It was not our first stay as this was our third visit.
Again everything was extremely well done and presented from the cleanliness of the bedrooms (and if fact the WHOLE of the hotel) to the superb food at every meal. Sue and all her staff are very friendly and are always very keen to help in any way they can. We must say that Sue is definitely not a Manager that is locked away in her office never to be seen. She is very hands on helping at reception, serving in the bar and waiting tables in the restuarant as well as acting in her role of manager. We have stayed in many 4star hotels around the country but none of them come up to the Wilmington's first class standard hence it should be a 4star not a 3star. Keep up the good work.
Best wishes, Dave Hills & Co Room 228

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bestoffriends10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 8 May 2012
Thank you for your lovely review of the hotel and wonderful comments regarding our Hotel Manager. We are delighted that you enjoyed your Easter Break with us and we look forward to welcoming you back for a 4th visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

501 reviews from our community

Traveller rating
    326
    130
    36
    6
    3
See reviews for
94
251
18
24
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Hove, UK
Level Contributor
296 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 5 March 2012

I was in town for the Eastbourne Half Marathon and wanted a comfortable and inexpensive hotel. This one is just around the corner from the Grand Hotel. The public areas look newly decorated and are nicely appointed. Further into the hotel, it is much more like the typical seaside hotel you'd expect: beige, artex walls and narrow hallways. My room was comfortable but nothing exceptional, and there were no problems with noise.The shower was fantastic. Breakfast was so-so, but service was very good. Overall, staff were very friendly. I'd stay again based upon the low cost; great value.

Room Tip: A superior room with double and single beds is slightly larger, and you get a couple of sofa chairs...
See more room tips
  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank doctorj42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 14 March 2012
Thank you for your review of the hotel and we are pleased that you found our hotel to be great value and our staff very friendly. Our menus including breakfast are based on customer feedback and so we welcome comments on what guests would like to see on the menu. Although most of our guests do prefer our full English breakfast. We look forward to you returning to the New Wilmington Hotel during next year’s Half Marathon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tadley
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 January 2012

We had a very good time on our New Year break at the Hotel. The food was very good - entertainment great - staff excellent especially our waitress Jasmin and her Mum. They were very happy in there work and it showed in the service they gave us. Thankyou so much
Hotel very clean and nice.

Room Tip: This hotel is a good medium size very near the promenade and I would recommend it. I for one will re...
See more room tips
  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ruby E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 12 January 2012
Thank you for your kind review of the hotel. We are delighted that you enjoyed your New Year break with us and that you found our customer service to be excellent. We do hope that you will join us to see in the New Year again or maybe return for a Gala Spring or Summer Break.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guernsey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 December 2011

This was our second stay in the New Wilmington hotel and, once again, it didn't disappoint. The staff were excellent, no job too big or small and you get the feeling that they really enjoy working there.
The check-in was quick and easy and the rooms were ready for us even though we got there far earlier than we planned, and earlier than check-in usually allowed.
The rooms - we had a standard double - were clean and big, certainly great value for money. The walk in shower was good - it worked which is a bonus nowadays in hotels!!
The only minor complaint was that the mattress was very soft and both the wife and I ended up rolling into one another constantly as it sunk down in the middle, but it certainly didn't ruin the trip in any way.
The breakfast was lovely - we both had the "superior" breakfast and felt suitably full afterwards.
All in all, a wonderful weekend away, made better by the hotel. Can't wait to come back next year!!

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 12 January 2012
Thank you for your lovely review of the hotel. We are pleased that you enjoyed your 2nd stay with us as much as the first and do hope to see you when you return to Eastbourne for your third visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 29 November 2011

We are a large group of friends who have just stayed at the New Wilmington Hotel on a Turkey and Tinsel weekend. We have been on many of these weekends but usually go to Warners or large hotels/venues but my husband and I had stayed at The Wilmington earlier in the year for the tennis tournament (its just across the road from the hotel) and I knew it would be a winner with my friends.

From the moment we all arrived until we left we were looked after extremely well. The rooms were very well furnished, beds were so comfortable, spotlessly clean, very warm and lovely bathroom with shower over, there were also lovely white clean towels.

It was the little extras that make a weekend special. Like the sherry before dinner on the first night (Christmas Eve), wine with dinner (Christmas night) and Bucks fizz before dinner on Sunday evening (New Year's Eve). They had also set quizzes and prizes were given out for the winners which was a very nice touch.

Also if you needed anything all the staff without exception were very obliging and helpful.

There was entertainment every night which was good but unfortunaely the room for this is on the small side and as we are dancers it was a bit on the tight side but we still managed to dance and have a good time.

The food was excellent and plenty of it and if you wanted a slight change or an extra scoop of ice cream there was never any problems asking the waiters or waitresses.

I would highly recommend this hotel if you are staying in Eastbourne whether you are a couple or a large group. Its just very good. Its near all the amenities you need, shops, the front, the pier and you will get a warm welcome from Sue Harris, the Manager and every one of the staff you meet.

I know some of my friends are already thinking about going back next summer and I am sure we will be repeating a turkey and tinsel in the not too distant future. Brilliant.

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Chris26_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 12 January 2012
Thank you for taking the time to write your kind review of the hotel. We are thrilled that you and your friends enjoyed your Turkey and Tinsel weekend and delighted with the comments that you found our staff to be very obliging and helpful. We do hope to see you and your friends both in the Summer and during the 2012 Turkey and Tinsel season.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bexhill-on-Sea
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 20 November 2011

When booking, I informed the receptionist that my wife and I both have mobility problems. We were told that a room is put aside for the storage of buggies and wheelchairs and were given the number of a local hire firm who arranged to have the buggies delivered on our arrival.We were happy to see also that there was a chair lift in operation against a six stair change in level on the ground floor. All very helpful. We had an economy room with very comfortable beds. The shower room was quite adequate and the bedroom well appointed. The hotel is spotlessly clean and all the staff pleasant and helpful. We enjoyed a varied dinner menu on each night and started the day with a good breakfast. The hotel is in a quiet road, just back from the front and adjacent to the Eastbourne theatres.. We enjoyed our stay and will certainly consider another visit.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 24 November 2011
Thank you for taking the time to write your kind review of the hotel. I am pleased that we were able to meet your requirements, thus ensuring that you had an enjoyable stay. We look forward to welcoming you back to the New Wilmington again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
prestonian
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 18 November 2011

i recently stayed at the new wilmington hotel in eastbourne, i travelled with a coach party.the management and staff couldnt do enough for us the occasion was turkey & tinsel and it was realy like christmas and new year, the entertainment was first class the meals were excelent and served with very friendly staff the room was very spacious and unlike some hotels very quiet.
the hotel is very clean with nice decor i would recomend this hotel to any one looking for a nice holiday in eastbourne

Room Tip: ask for a room at the back for quiet nights
See more room tips
  • Stayed November 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lankiepreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 12 January 2012
Thank you for taking the time to write your lovely review of the hotel. We are delighted that you enjoyed your Turkey & Tinsel break with us in November and do hope that you will return for the festivities in 2012.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Eastbourne hotels
0.2 mi away
The View Hotel
The View Hotel
#3 of 42 in Eastbourne
4.5 of 5 bubbles 2,659 reviews
0.1 mi away
The Grand Hotel Eastbourne
The Grand Hotel Eastbourne
#7 of 42 in Eastbourne
4.5 of 5 bubbles 1,476 reviews
0.1 mi away
The Devonshire Park Hotel Eastbourne
Show Prices
Show Prices
Show Prices
0.1 mi away
BEST WESTERN Lansdowne Hotel
BEST WESTERN Lansdowne Hotel
#8 of 42 in Eastbourne
4.0 of 5 bubbles 855 reviews
0.9 mi away
BEST WESTERN York House Hotel
1.0 mi away
Langham Hotel
Langham Hotel
#2 of 42 in Eastbourne
4.5 of 5 bubbles 908 reviews
Show Prices
Show Prices
Show Prices

Been to New Wilmington Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Wilmington Hotel

Property: New Wilmington Hotel
Address: 25-27 Compton Street, Eastbourne BN21 4DU, England
Phone Number:
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Eastbourne
#6 Business Hotel in Eastbourne
#7 Family Hotel in Eastbourne
#8 On the Beach Hotel in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — New Wilmington Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
The friendliest welcome in Eastbourne ... The New Wilmington is an AA 3-star hotel, close to Eastbourne’s seafront, town centre and theatres. Hotel facilities include: 40 en-suite bedrooms, including lift level and ground floor rooms; free, unrestricted on-street parking; secure garages; a private lounge and bar and an 80-seat restaurant serving traditional home-cooked dishes.The hotel provides regular entertainment in the evenings, including live music in the bar lounge up to 4 nights a week. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda and Priceline so you can book your New Wilmington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Wilmington Eastbourne
Hotel New Wilmington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing