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“Friendly and comfy stay by the sea” 5 of 5 bubbles
Review of New Wilmington Hotel

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New Wilmington Hotel
Ranked #11 of 42 Hotels in Eastbourne
Certificate of Excellence
Brisbane, Aust
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Friendly and comfy stay by the sea”
5 of 5 bubbles Reviewed 7 December 2012

NW was a wonderful hotel just a five minute walk from the beach front of Eastbourne. The staff were friendly and helpful and looked after you. The room wasn't overly fancy but comfortable, clean and had all we needed. The restaurant was also fantastic with yummy food and great service, parking was right out front and there was free wifi throughout the hotel, so we were able to enjoy our overnight stay with everything at our doorstep. It's also popular for tour groups and we were able to join in a bit of 'Turkey & Tinsel' Christmas fun with other guests who were enjoying some entertainment in the hotel lounge and bar. One thing to be aware of is the small lift, but you can always take the stairs like we did. A wonderful time was had by my hubby and I at an affordable price, thanks NW for making us feel welcome!

Room Tip: The superior double was a good size room, not too small
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  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 02KJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, General Manager at New Wilmington Hotel, responded to this review, 9 December 2012
Dear Mr & Mrs Boyd

It was a pleasure meeting you both and thank you for taking the time to review our hotel on TripAdvisor. Enjoy your tour of the South of England and I'm sure you will find Stonehenge a great experience. Thanks again and have a wonderful Christmas.

Kind Regards

Sue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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501 reviews from our community

Traveller rating
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    130
    36
    6
    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
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  • German first
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English first
Kent
Level Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 4 December 2012

Stayed for a three night 'Turkey & Tinsel' break. Hotel situated on a parallel road to King Edward's Parade and the sea. A Victorian building almost opposite Winter Gardens. Parking immediately outside the hotel is unrestricted. Receptionist was very attentive and advised on other parking nearby. We stayed in a superior double, which was large, warm, spotlessly clean and had plenty of drawer and wardrobe space. The bathroom was small but again very clean and with excellent towels. The food, appropriate for the occasion, was of good quality,nicely cooked with around three or more choices for each course. Staff are very pleasant, helpful and friendly. This may be a small three-starred hotel but I have nothing but praise and the management deserves a real 'pat on the back' for making our stay so happy and comfortable. Well done!!

Room Tip: We found that paying the little extra for a superior room was very worthwhile.
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  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SkipperP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 6 December 2012
Dear SkipperP

What a lovely review, most guests who upgrade to the Superior Rooms really appreciate the extra touches and larger rooms. We are so glad you enjoyed your stay and as always we will be sharing your review with all members of staff.
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Aberdeen, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 December 2012

Reception very welcoming and informative. Hotel is spotlessly clean. Good sized comfortable bedroom with everything one might need to hand. Excellent breakfast and dinner. Highly recommended. Attentive well drilled staff.

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tuckingtons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 6 December 2012
Dear Tuckingtons

Thank you for your kind review, we will be sure to pass on your feedback to the House Keeping Staff and Kitchen Team. Have a fantastic Christmas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
essex
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 December 2012

I have just returned after wknd with my wife and small son George...I have to say that this hotel is so well supported by the staff from the manageress to the serving staff in the restraunt..the staff are a true asset to this hotel..kind friendly and sincere....the food was really good value..we didn't even bother to stray outside to eat anywhere as we were happy to be "at home" in the hotel... Breakfast great no getting up n down served to your table...rooms need updating yes..but for what you pay you can't complain...I will definitely stay here again without question...if nothing else to see all the wonderful staff again...well done all you were all fantastic...mark and Carla...and George.. And thanks for making George so at home.....,,,,!!!!! Lovely...

  • Stayed November 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank markylovescarly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 3 December 2012
Dear markylovescarly

Thank you so much for praising our staff, we will share your review with everyone throughout the day and I can assure you it will put a smile on everyone's face. We wish you and your family a wonderful Christmas and a Happy New Year.

Thanks again

All at New Wilmington Hotel
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 November 2012

We were greeted with a beautiful smile and a cheery disposition by a very busy member of staff and all the other guests were having a great time.
We only stayed for the one night but would definitely return.
Nothing was too much trouble for the staff here and they were always smiling.
Well done guys and Happy Christmas

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Big_EEEEEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 29 November 2012
Dear Big_EEEEEE

Thank you for your kind review and for choosing to stay at the New Wilmington. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kenley
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 November 2012

Stayed here for 5 days on a turkey and tinsel break with 8 friends-the hotel was clean and very comfortable. The staff were friendly and attentive and the evening entertainment was good and an added bonus. The choice of food for the evening meal was excellent and it was always hot and tasty as was breakfast.We would definitely recommend this hotel.

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jandrgould
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 29 November 2012
Dear jandrgould

Thank you for taking the time to review New Wilmington. We will let the Chef know about your kind words.
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London, United Kingdom
Level Contributor
76 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 21 November 2012

Stayed here for one night on business. Friendly welcome and easy check in. Easy and free parking on the street. The hotel is an old fashioned seaside hotel - I had to weave my way through seemingly endless series of fire doors to get to my room, which was simple, clean and functional. Nice to have a duvet rather than blankets. No view - but I arrived in the dark and left early so it didn't matter. The Christmas party was in full swing when I arrived back after dinner with friends - which all felt very odd in the middle of November but the guests seemed to be having a great time!!! I was a bit surprised to find out breakfast didn't start till 8am but I came down at 7.15 and staff made sure I had tea, cereal, toast, juice and grapefruit slices, and I was offered a cooked breakfast which was nice,despite it not being officially 'open'. Very good value for money - good price.

Room Tip: I would imagine all the rooms are quite different because its an old house (or linked houses) so wor...
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  • Stayed November 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jennifermkay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this review, 22 November 2012
Dear jennifermkay

Thank you for taking the time to review New Wilmington. We try to accommodate every guests needs and arranging an early breakfast for you was a pleasure. We hope to see you again soon and thanks again for sharing your experience.
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Additional Information about New Wilmington Hotel

Property: New Wilmington Hotel
Address: 25-27 Compton Street, Eastbourne BN21 4DU, England
Phone Number:
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Eastbourne
#6 Business Hotel in Eastbourne
#7 Family Hotel in Eastbourne
#8 On the Beach Hotel in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — New Wilmington Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
The friendliest welcome in Eastbourne ... The New Wilmington is an AA 3-star hotel, close to Eastbourne’s seafront, town centre and theatres. Hotel facilities include: 40 en-suite bedrooms, including lift level and ground floor rooms; free, unrestricted on-street parking; secure garages; a private lounge and bar and an 80-seat restaurant serving traditional home-cooked dishes.The hotel provides regular entertainment in the evenings, including live music in the bar lounge up to 4 nights a week. ... more   less 
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Also Known As:
New Wilmington Eastbourne
Hotel New Wilmington

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