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Reviews (561)
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All reviewsturkey and tinselsea frontcoach holidayrecommend this hotelsuperior roomevening entertainmentfriendly hotelbrilliant stayhotel is situatednothing too much troublewalk in showercoach partyshort breakplenty of choicedining roombreakfast and dinnertown centre
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294 - 299 of 561 reviews
Reviewed 25 September 2013

We picked our coach holiday on the strength of the reviews for the New Wilmington and we were not disappointed. We thoroughly enjoyed our stay made all the more pleasant by the excellent food and service with a smile from all the staff. Nothing was too much trouble from the beginning of the holiday to the end. Breakfast was excellent with a good choice of items to pick from (lovely bacon not once was it salty!!!) to a varied menu for the evening meal. We would certainly return to this hotel if we are ever in the Eastbourne area again.

  • Stayed: September 2013, travelled with family
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2  Thank Foggybog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this reviewResponded 26 September 2013

Dear Foggybog

Thank you for sharing your experience on TripAdvisor. We will share your review with all of our staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013 via mobile

From arrival to departure we found not one fault ,All the staff from management to restaurant ,bar,room attendant always pleasant and helpful.Chef's also to be commended for the varied menu and presentation and the waiters who give service with a smile.
All in all a hotel to be recommended.


  • Stayed: September 2013
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1  Thank Junemoonboom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this reviewResponded 26 September 2013

Dear Junemoonboom

Thank you for taking the time review our hotel. We will inform Chef and all the staff involved who helped make your stay so enjoyable.

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Reviewed 24 September 2013

Had a fabulous week at the New Wilmington on a David Ogden tour. Everything about the hotel was first class. The food was exceptional and the staff were outstanding. I would highly recommend this hotel and I am hoping to return next year.

  • Stayed: September 2013, travelled with friends
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Thank valberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this reviewResponded 26 September 2013

Dear valberry

Thank you so much for your wonderful review. We will share it with all of our staff to let them know what a wonderful job they are doing.

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Reviewed 7 September 2013

Once again we have been to the Hotel we love so much. Welcomed again with friendliness by a staff who will do anything to make your stay even better. Last year the bar had been refurbished and this year the dining room too, making our stay even more comfortable. It is certainly the place to go if you want good friends, good food, and a lovely comfortable bed.

Room Tip: We like room 219
  • Stayed: September 2013, travelled as a couple
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3  Thank JuneMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this reviewResponded 8 September 2013

Dear JuneMW

Thank you for the wonderful review. We are sure next time you come there will be even more refurbishments.

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Reviewed 4 September 2013

We have just returned from a 3 day stay at this 3* hotel.
The location is very good as it allows you to park just outside the metered area. It is a short walk to the town and the sea front. The facilities at the hotel such as two stair lifts etc. demonstrate how it caters for the older generation but I expect so do many other hotels in Eastbourne.
The breakfast and service was excellent as it was nicely cooked and the staff were all polite and friendly.
We did not have the evening dinner as it stops serving at 8-0 p.m. and we prefer when on holiday to eat later. There was evening entertainment for those who did not go out.
The room was satisfactory for a 3* with tea/coffee facilities and a good size bathroom. There is no safe, fridge or glasses (throw away cups were provided). They did nevertheless provide proper glasses when requested. We had one or two minor issues with the servicing of the room but these were soon dealt with.
The lift is small inside and takes a maximum of 4 people, it’s quite old but I was informed reliable. No good if you are at all claustrophobic!

  • Stayed: September 2013, travelled as a couple
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1  Thank Thisisus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New_Wilmington, Manager at New Wilmington Hotel, responded to this reviewResponded 5 September 2013

Dear Thisisus

Thank you for taking the time to share your experience on TripAdvisor. We are pleased you enjoyed your stay and will share your feedback with the team and managers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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