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“Fabulous Lunch!” 5 of 5 bubbles
Review of West Rocks Hotel

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West Rocks Hotel
Ranked #10 of 42 Hotels in Eastbourne
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fabulous Lunch!”
5 of 5 bubbles Reviewed 13 July 2014

I took my family for lunch at West Rocks - wasn't sure what to expect, but WOW it was fabulous! The food was so tasty and way beyond my expectations, everyone agreed it was one of the best meals we'd had for ages. The staff were lovely and we met the owners, Chris & Steve who were charming - can't recommend it enough. Go and enjoy!

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank paulgX596VK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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418 reviews from our community

Traveller rating
    214
    146
    42
    13
    3
See reviews for
99
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Russian first
  • Any
English first
Royal Tunbridge Wells, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

West Rocks was the perfect base for our short break. We enjoyed
walks by the seafront , took the opportunity to go to the
theatre a few minutes walk away and the restaurant at the hotel
was very good and reasonably priced.

Our room was elegant with an immaculate bathroom and breath taking seaview,
we felt our room was great value for money. We will definitely be coming back to this hotel again.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

We had a really comfortable break. The room was immaculately clean and fantastic views of the sea. The staff were all friendly and helpful. Lovely areas in the hotel to relax. Will definitely return for another holiday. Although refurbishment ongoing, it did not affect our comfort.

Room Tip: Sea view room was excellent
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank judith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 July 2014

We visited West Rocks in July and were impressed. It is being renovated with real taste and thought. The location is as good as it gets and the view from the sea facing rooms is fantastic. The rooms are luxurious (which is a bonus as we weren't expecting that) and clean.

There's a nice feeling about this hotel - you feel looked after and there's a level of care not only of the customers but of the place I.e. very clean, nice details around - pleasing on the eye.

In our view this is an excellent choice and West Rocks will be where we stay when we visit Eastbourne.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 10 July 2014

We arrived at west rocks after spending 4 nights at the best B&B in Kent so this was a bit of a come down. There is ongoing work at the hotel and the main reception area/dining area and bar have all been revamped; they look super. Our bedroom (no. 16) was stuck at the back overlooking scaffolding and quite dark. Although everything was clean and the bed very comfy the wardrobes and bathroom are in serious need of upgrade. The breakfast was ok; nothing to shout about but the staff were really helpful. The position of the hotel is great. Unfortunately on our last day we had water coming through our ceiling at 6am and my husband had to get someone up to try and sort. We hope them well when all the improvements have been done

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gaynor58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rainham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2014

Stayed here for a weekend away. Lovely hotel in a fantastic position on the front. Room was very clean and had a great view out over the beach. Staff very helpful. Breakfast good too. Wouldn't hesitate coming back.

Room Tip: Sea view is worth it.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rees M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 6 July 2014 via mobile

I was checking out the West Rocks hotel with a view to bringing a large golf group here next year. We have stayed at this hotel a few times before, but it had become so run down that we decided never to return. However seeing that the hotel is now under new ownership and is undergoing significant refurbishment, I decided to have a look for myself.

Yes, the rooms have been refurbished and new fittings, fixtures and decor - very nice, although our room had wires in the ceiling where the smoke detector should be. But we pointed it out to Ian the manager who added it to his list of jobs to be done. The communal areas and bar have also been improved, with new floors and a lick of paint and are now much more what you would expect. The corridors and other areas are still awaiting improvement but are clean and tidy.

We ate in the restaurant which was very good, and great value and also enjoyed the "yummy breakfast" (their words not mine), which was buffet style and excellent.

So the bottom line..... Have I booked it for my golfing buddies tour next year? Yes I have!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Stagman59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West Rocks Hotel

Property: West Rocks Hotel
Address: 44-46 Grand Parade | off Howard Square, Eastbourne BN21 4DL, England
Phone Number:
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #10 of 42 Hotels in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — West Rocks Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to the West Rocks Hotel & The Channel Restaurant, Eastbourne. We are located in the fashionable side of Eastbourne, a 5 minute walk to the shopping centre and 200 metres to the theatres. We are ideally located on the best part of the seafront, near the pier, bandstand, stunning western lawns and the Martello Tower, all within easy reach. Many beautiful walks are just outside the hotel, including Holywell, Beachy Head, Birling Gap, Seven Sisters and bucolic villages of Alfriston and Litlington. Situated directly on Eastbourne's seafront, overlooking the English Channel, the West Rocks Hotel is under NEW OWNERSHIP as of January 2014. Offering 50 refreshed rooms, bar, The Channel Restaurant and a new tearoom. All rooms are en suite and feature TV, telephone, and tea / coffee making facilities. Many rooms feature stunning sea views and views across the English Channel. All room prices include our yummy breakfast which has a large selection of premium breakfast items. The Channel Restaurant offers a great dining experience with locally sourced fish and local cuts of meat, freshly caught local fish, great wine selection with a fantastic view of the sea. Free Wi-Fi is available in public areas. Renowned for being the sunniest resort in Britain, Eastbourne offers a 4 mile long pebbled beach, which stretches from Sovereign Harbour to Beachy Head. The beach is directly outside the West Rocks Hotel. The property is also conveniently located for the Congress Theatre, which is just 5 minutes' walk away. On-street parking is available outside the hotel, subject to availability. Parking vouchers can be brought from reception. ... more   less 
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