We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“lovely hotel”
Review of West Rocks Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
West Rocks Hotel
Ranked #11 of 40 Hotels in Eastbourne
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“lovely hotel”
Reviewed 25 July 2014

had a lovely sea and pier view room .we had a very good lunch and excellent 5 star evening meal ,all the staff at west rocks are fantastic with a special thankyou to ian and luke , we will be booking again soon xx

Room Tip: sea view rooms the best
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MrsTigerLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

456 reviews from our community

Traveller rating
    226
    161
    49
    16
    4
See reviews for
108
191
17
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (155)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Maidstone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 July 2014

We stayed Sunday and Monday nights in 4 sea view rooms which have recently been tastefully re furbished. Being right on the Prom enables you to sit in the comfortable bed and watch the boats and swimmers while sipping your tea before having your yummy breakfast. Ideally placed with easy walking to 2 theatres and the Winter Gardens and the pier, the car was not necessary. A 24 hr on-street parking permit for £1 from reception allows you to easily park on the streets by the hotel.
The young team of owners and staff are all fired up with enthusiasm for the project of making the hotel one of the best in Eastbourne. Nothing is too much trouble, - the chef invents new dishes daily according to what's fresh and then asked us for our opinions and tastes so that he could provide the best.
The stay certainly changed my ideas of an English seaside resort. Eastbourne and Sussex has so much to offer for entertainment...... We will be back !

Room Tip: Sea view rooms face south and have an uninterrupted panoramic view across the promenade to the sea.
See more room tips
  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldershot, United Kingdom
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 July 2014

Just returned from this hotel from a weekend break with my partner. The staff were very welcoming. The sea view room was perfect, breakfast was very nice and we had dinner on one of the nights which was excellent. This hotel is very highly recommended for its location, the staff are exceptional, and the service is 5 star. They are refurbishing at the moment but this did not have an impact on our stay in the hotel, we have already booked to return.

Room Tip: Sea view every time
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Paula F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2014

Yesterday, two friends and I went for lunch in the Channel Restaurant at The WEST ROCKS HOTEL. The welcome from the Staff in the bar was very welcoming, the dining room was newly decorated and very pleasant, we sat in the window and once looking at the menu the Chef came to talk to us about the menus, explained that they were newly opened and welcomed any comments. The owner Chris Copping, came to introduce himself and told us his plans for the dining room. The food was delicious, hot, well presented and exactly as the chef said it would be. We enjoyed a lovely bottle of wine ( that was not outlandishly expensive but excellent). The whole experience was a lovely lunch in great surroundings in a dining room overlooking the sea.

  • Stayed July 2014, travelled with friends
    • Service
Helpful?
1 Thank EXAUSTEDSTAIRCLIMBER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wells
1 review
Reviewed 18 July 2014

The hotel has a fabulous location and the owners and staff are exceptional both in kindness and service. The food is great too. They are working very hard to finish their upgrade and it has a definite charm. We definitely recommend this hotel for any visitor and look forward to if back ourselves

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adamamanda1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 July 2014

After researching several hotels in Eastbourne including the Grand.
I decided to book this one, what a great decision that was! I was staying on business but with my family (My mum and my baby Son). We both agreed that the customer service was exceptional and we've not experienced anything like it at other places we have previously stayed. As a professional Musician I have stayed in many 5 star establishments and I've not come across such excellent service before. They have got it just right! From Offering to carry our bags from the car, a snack/drink before we departed, help with baby and opening the door - make you feel extra special and for me this helped my stay become very stress free.
Very quite too! No sleep disturbance at all.
I had a hectic weekend of work/shows so very much appreciated the extra help.
Our room was very good value - not yet renovated but was clean and comfortable. I loved my stay so much I have already booked two rooms in September when my show performs at the fabulous Eastbourne Bandstand - walking distance from hotel.
Really I shouldn't be telling you how fabulous this little gem of Eastbourne really is as I can imagine if not already it will be getting fully booked! Reserve your room well in advance to avoid disappointment and my advice would be to pay a little extra for the deluxe or standard sea view room. After being shown a few of the rooms, I reserved the Deluxe with bay window for my next stay - what a stunning sea view! Has been renovated to excellent standard. I particularly like comfy duvets instead of sheets.
The Breakfast was indeed YUMMY! Fresh fruit - Yogurt - Cereals - Pastries - Full cooked on buffet and tea coffee serviced to you as soon as you enter. Non rushed too.
We ate one evening in the hotel restaurant and the food was excellent with again fantastic service!
Very relaxed atmosphere looking out to sea. I ordered Steak and Mum had fish and chips both delicious at a bargain deal.
And lastly the location is perfect! Right on the sea front near to everything Eastbourne has to offer.
I am looking forward to my next stay - THANK YOU West Rocks! You ROCK! :)))

Room Tip: Book the Deluxe Sea view (Bay window) worth the extra- stunning view!! Newly renovated room too. If...
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank caroviolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 July 2014

I booked one night at West Rocks as a birthday trip for me, my husband and son in June. I was originally looking for a 'fancy' hotel for a night away, but found most places wouldn't allow a one night stay (B and Bs) or didn't have any family rooms or any that were available, a must for me as my son is only three. So this was a bit of a compromise, but in fact turned out to be a perfect result, as West Rocks was really family friendly and relaxed, but the location made it feel special for a special occasion.

The service was fantastic - from a warm welcome and the offer to carry our bags up to our room (very rare in hotels in this country, I've found!), to the friendly and proactive service at breakfast the next day (the staff offered a high chair and were really friendly and nice to us and our little boy: even though a three year old at breakfast is never a really wonderful start to anyone's day, they never made us feel we were a nuisance), to the helpful advice on where to go for shops (we were looking for antique/vintage shops) from the owner at the front desk.

Our family room was lovely - it had been redecorated and was clean, airy and bright, with some lovely old wardrobes for character. It was a good size, and right on the seafront with a huge bay window, so with the windows open we had a lovely breeze in the room. All the hotels in this area suffer from the effects of the salt and sea, but because it had been recently decorated and was so clean and fresh it didn't feel damp at all. The bathroom was huge and likewise very clean and user-friendly. At night the lights along the promenade were lit up, there was a beautiful moon, and it was a lovely view, as you could see to the pier. I think that being a little way along from the pier things were a bit quieter and we certainly had a peaceful night's sleep.

Breakfast was in the basement/lower-ground floor, in a really nicely decorated room which again felt bright and airy (although I always think it is a shame going downstairs for breakfast at hotels: I know it is because they have the ground floor for restaurant and bar, but the view would have been nice). There was a great range of buffet and cooked foods available and breakfast was served for a good long time so there was plenty of space and we didn't feel rushed.

There were signs up apologising for the hallways not being renovated yet, but we didn't mid that because the room itself was nicely done, and of course it will be a work in progress as it is a very big building. I felt that the hotel's clean and airy feel, and the friendly and hospitable service, combined with the location made it excellent value for money here in the pricey South East!

Room Tip: Sea view - this was a full sea view at the front on the second floor.
See more room tips
  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Deaineira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Eastbourne hotels
0.0 mi away
The View Hotel
The View Hotel
#3 of 40 in Eastbourne
3,161 reviews
0.1 mi away
Cavendish Hotel
Cavendish Hotel
#34 of 40 in Eastbourne
1,341 reviews
0.7 mi away
Best Western York House Hotel
Show Prices
Show Prices
Show Prices
0.5 mi away
Shore View Hotel
Shore View Hotel
#13 of 40 in Eastbourne
911 reviews
0.2 mi away
Best Western Lansdowne Hotel
Best Western Lansdowne Hotel
#10 of 40 in Eastbourne
941 reviews
0.3 mi away
The Grand Hotel Eastbourne
The Grand Hotel Eastbourne
#9 of 40 in Eastbourne
1,586 reviews
Show Prices
Show Prices
Show Prices

Been to West Rocks Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West Rocks Hotel

Property: West Rocks Hotel
Address: 44-46 Grand Parade | off Howard Square, Eastbourne BN21 4DL, England
Phone Number:
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 40 Hotels in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — West Rocks Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to the West Rocks Hotel & The Channel Restaurant, Eastbourne. We are located in the fashionable side of Eastbourne, a 5 minute walk to the shopping centre and 200 metres to the theatres. We are ideally located on the best part of the seafront, near the pier, bandstand, stunning western lawns and the Martello Tower, all within easy reach. Many beautiful walks are just outside the hotel, including Holywell, Beachy Head, Birling Gap, Seven Sisters and bucolic villages of Alfriston and Litlington. Situated directly on Eastbourne's seafront, overlooking the English Channel, the West Rocks Hotel is under NEW OWNERSHIP as of January 2014. Offering 50 refreshed rooms, bar, The Channel Restaurant and a new tearoom. All rooms are en suite and feature TV, telephone, and tea / coffee making facilities. Many rooms feature stunning sea views and views across the English Channel. All room prices include our yummy breakfast which has a large selection of premium breakfast items. The Channel Restaurant offers a great dining experience with locally sourced fish and local cuts of meat, freshly caught local fish, great wine selection with a fantastic view of the sea. Free Wi-Fi is available in public areas. Renowned for being the sunniest resort in Britain, Eastbourne offers a 4 mile long pebbled beach, which stretches from Sovereign Harbour to Beachy Head. The beach is directly outside the West Rocks Hotel. The property is also conveniently located for the Congress Theatre, which is just 5 minutes' walk away. On-street parking is available outside the hotel, subject to availability. Parking vouchers can be brought from reception. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com and 5viajes2012 S.L. so you can book your West Rocks Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing