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“Almost perfect”
Review of Cavendish Hotel

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Cavendish Hotel
Ranked #30 of 40 Hotels in Eastbourne
Dusseldorf, Germany
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Almost perfect”
Reviewed 24 January 2013

The end of january and snow and ice are probably not the usual way of getting to know that hotel.

Normally you realize that summer and sun are the things that hotel is probably a very liked and busy place.
Nevertheless everybody of the staff was extremely polite and helpful.
We had a wonderful room with the view on the coast. Everything was clean, nice and cosy.
Problems were solved immediately.
The service at the bar, the reception and those who helped us with our luggage - really perfect!

Breakfast was nice, although the room was much too big -you felt a bit lonely- and ham was sliced very thick.
I wonder why they do not serve english cheese.

Anyway - I would love to come back in summer!

Room Tip: Do not stay in the old part
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ThinkPink611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,298 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (413)
Date | Rating
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English first
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 January 2013

This hotel had everything I needed for my stay. Very clean and modern. Reception staff were very helpful and friendly.

Room was exceptionally big. Lovely beds and a beautiful seafront view. Plenty of toiletries available, but no conditioner, they don't supply that,

Good value for money.

Restaurant food was ok. But the breakfast was absolutely wonderful, something to suit everyones taste. Cooked breakfast, cereals, porridge made to order, eggs to order, fruit, meat, yoghurts.......the list goes on.

A very pleasant experience all in all.

Room Tip: Rooms, 110, 210, 310 are beautiful. Large, balcony and modern.
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  • Stayed January 2013, travelled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston-super-Mare, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 January 2013

I've stayed here before and generally enjoy my stay very much. On a previous occasion I received a free upgrade to a double room which was great. I asked on this occasion and was told that this would not be possible without paying or asking. Given that my colleague for whom I had also booked received a free upgrade to a room with a sea view I was a little put out. Perhaps I'm being petty but the single rooms are very small. The hotel itself is great and the breakfast in the wonderful dining room is super. I received the wrong newspaper two days running and the wifi is almost completely useless despite having to pay for it.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ez3626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 January 2013

We stayed in this hotel for 3 nights in January 2013. The hotel is pure luxury and relaxation. Perfect location just at the sea front and 5 minutes away from high street with shops and restaurants.

Rooms are spacious and very clean and en suite bathroom is also spacious and being cleaned by staff every day. We had our towels changed every day and the room was supplied with variety of instant drinks eg hot chocolate, tea or coffe. We also had bottles of water added to our room daily.
The hotel has got its own spa where the relaxation sanctuary is free of charge for hotel guests. So if you are staying in the hotel its worth to try out the aromatherapy , sauna and monsoon shower for as long as you wish.

Breakfast was lovely , full English plus some continental ham, cheese and bread.

the only thing(s) we didnt like was the size of meals when ordered of from "normal" menu. Very small, "bold" and to be honest we thought that they were not much different to a la carte meals....dry chicken breast (tiny and thin)on the top of salad for dinner and tiny little dessert for afters...not very impressed with that so we decided that for the same price it is better to eat "normal" sized meals in one of the local Italian restaurants.

Also, we were not very impressed with one of the cleaners that spoke very poor English and come across as rude....One day she got the hump with us because she wanted to clean the room and we were there...and on our last day of visit when we supposed to check out by 10am she would come to the room with a piece of paper at around 9.15 looked at us and started saying : Ok Ok Ok ...And walked away. When we were leaving the room at exactly 9.30 we saw her having a word with either the security guard or her supervisor pointing at us and our room...but we didnt stop and carried on downstairs to chceck out. So we are not really sure what the problem was...but it looked like she complained that we were still there...same maid that got hump with us couple of days earlier.

Anyway , apart from them 2 negative comments everything else was perfect and we enjoyed our stay in the hotel . We will get back to that hotel in future.

Room Tip: sea view rooms are a cold when very windy outside
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank takhaet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 January 2013

we stayed in a double room on the first floor but we found it dark and the outlook was a metal staircase so we upgraded to a seaview which was in comparison fantastic as it was a far bigger room and far brighter.we thought the meals were sub standard and on the second night we sent them back. the breakfast was very good with lots of choices.

Room Tip: always go for a seaview as they are bright and roomy.
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  • Stayed January 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dodger64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helier, United Kingdom
Level Contributor
99 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 16 January 2013

Arriving after a lengthy journey across Southern England what I didn't need was confrontation and problems on arrival in the early hours of the morning and I am pleased to say that is indeed what I didn't get, intsead a very pleasant receptionist with a quick check in, showed to the lifts but I did do a side trip to the very pelasant bar next door, still open for a late drink and whilst they were clearing away not one of the bar staff made me feel this was a problem and in the way, a very nice experience for an English hotel. The double room (sole occupancy) was sizeable very clean but small ensuite facilities modern. Location of this hotel of course is a plus, in the heart
of this Sussex resort and overlooking the channel

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GaryCI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 11 January 2013

It was nice and the staff are very friendly and helpful. We stayed in a lovely sea view room on the 4th floor with a large double bed (two singles put together well). I would recommend paying an extra £10 for the sea view room. We booked with booking.com but the direct rate was the same so it made no difference. The public areas are very nice, clean and welcoming and the xmas decorations were really tasteful. I have stayed in better 4 star hotels but for some reason seaside 4 star hotels in the UK seem to lack something that other 4 stars have. The room was nice but could do with investment. There were some small things that niggled me; eg there was no conditioner in the room and when we asked for some we were told there was none in the Hotel, we were staying just after xmas so maybe they just ran out. The room was too warm so we turned the rad off, this made no difference, there should be a thermostat in a room these days. The breakfast was very nice although the eggs benedict I ordered wasn’t great. We were told that there was a charge for parking but this wasn’t applied when we checked out. I do like this hotel and if I'm back in Eastbourne and can’t get a deal in the Grand then I will be back

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tieler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cavendish Hotel

Property: Cavendish Hotel
Address: 38 Grand Parade, Eastbourne BN21 4DH, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #30 of 40 Hotels in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cavendish Hotel 3*
Number of rooms: 111
Official Description (provided by the hotel):
The Cavendish Hotel is ideally located 5 minutes' walk from Eastbourne's shopping and commercial centre. Facing the coast on Eastbourne's Grand Parade, guests can enjoy stunning views from one of the hotels many suites. For your convenience, Eastbourne's rail station can be reached within 10 minutes by foot. ... more   less 
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