We enjoyed our stay here. Hotel was in a perfect location, room was large and clean and beds very comfortable. Plenty of tea/coffee etc and large TV.
Only small gripe was that there was no bodywash in bathing area although when our room was serviced the next day this oversight was corrected but didn't give a very good first impression. Very easy to come and go as you please and we thought the hotel offered excellent value for money overall.
It was let down by the immaturity of the Reception staff. They gave off a somewhat silly immature attitude in their dealings with customer's queries. Fortunately we did not have too many dealings with them. I also noticed several other customers complaining about the Wi Fi (we couldn't get access to this either) and the Reception staff didn't seem at all bothered about sorting it out and had a poor attitude. I got the distinct impression that this was probably a regular occurrence.
- Official Description (provided by the hotel):
- located directly on Eastbourne Seafront, The Shore View Hotel is set within a beautiful Victorian building. All the rooms offer a comfortable double bed, TV with freeview channels, tea and coffee making facilities, complimentary WiFi and a work area with a desk and chair.Our family rooms are ideal for a family of four with a double bed and a double sofa bed which is suitable for two adults and 2 children under the age of 12.Make the most of your visit and up-grade to a Sea View Room for only £10 and enjoy the views of the immaculate beach and clean waters of Eastbourne’s coastline. ... more less
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