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“Friendly staff”
Review of Savoy Court Hotel

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Savoy Court Hotel
Ranked #29 of 40 Hotels in Eastbourne
Certificate of Excellence
Reviewed 21 July 2013 via mobile

Stay here for 1 night and found the staff to be very friendly. Rooms a good size and no problems. Bathrooms good size but needs a little improvemt. Need redecorating Only downfall is the noice from the road but not down ti hotel.

  • Stayed: July 2013
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Thank Looloo34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyCourtHotel, Director of Sales at Savoy Court Hotel, responded to this reviewResponded 25 July 2013

Thank you for your positive review of our hotel. We greatly appreciate any comments. We are glad you enjoyed your stay and we hope to see you soon.

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Reviews (189)
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98 - 104 of 189 reviews

Reviewed 8 July 2013

Stayed one night on a busy summer weekend in a family room. Room was a bit dull in decor but clean and tidy and the beds were perfectly comfy. Likewise the breakfast was perfectly good. All at a decent price considering the excellent location - a stone's throw from the pier (hence the star rating) and the staff were also very friendly.

  • Stayed: July 2013, travelled with family
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Thank kendide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyCourtHotel, General Manager at Savoy Court Hotel, responded to this reviewResponded 24 August 2013

Thank you for your review of our hotel. In response to the points you have made in this review I would like to say that the hotel was redecorated March of this year (2013) according to the style of the hotel. Bare in mind this is a grade 2 listed building and 170 years old. Secondly the toilet seat was in perfect working order when you checked in and was subsequently broken by you which you reported in the evening and was replaced by the late morning. Finally, you had a bowl of cereal which was collected by waiting staff when you had finished and they then went to get your cooked breakfast. Between that time you had helped yourself to a second bowl of cereal. This is why the cook meal was brought to you before you had finished as you thought it necessary to take advantage of the wide range of breakfast options available despite the low cost.

In conclussion:-
The décor is in accordance with the building.
You broke the toilet seat which was fixed as soon as was possible.
You decided you needed more cereal as your cooked meal was on its way.

Regards

General Manager
Savoy Court Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2013

My daughter and I spent one night in a twin-bedroom. Our room and towels were clean, but the decor and soft furnishings are dull and shabby, much in need of updating. Similarly, the shower and toilet are old and dingy, added to which the hot water went off while she was in the shower, which was a trickle. Being on the third floor, we decided to use the lift. It took a long time to crank into action and for a few minutes we thought we would be stuck inside! We were too nervous to use it after that. Having said all this, the staff were pleasant and accomodating and we enjoyed breakfast. It was nice to be so near the sea however. This hotel would benefit from a massive makeover and update. (It was nice to receive a thankyou email following our stay, but it was littered with spelling and grammatical mistakes...please correct!)

  • Stayed: July 2013, travelled with family
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Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

Came for a weekend break Friday to Monday and have said before but now even more work done, having been coming to this hotel for over 5 years every time I come back it looks better and new things done :-)
Cannot fault it and would recommend to anyone
Avoid the green cocktail - very nice but suffered on Sunday :-) all self inflicted.......

  • Stayed: July 2013, travelled with family
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Thank csmith1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this reviewResponded 30 August 2013

Thank you for your positive response. We greatly appreciate all reviews from our guests as they help us to improve our services.
We are glad you enjoyed your stay with us and we are looking forward to seeing you in the future.

Best Regards

Sajjad Shah (Manager)

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Reviewed 29 June 2013

I was on a trip with Grand UK, designed for over 55 year olds. The facilities are not suitable for older people at all. The rooms are tiny, no space to store suitcase, perhaps I should have put the kettle on it but alas there was only space for it on the floor as the cord was so short. The room was cold, although a heater was provided when I complained. The food was awful, the only vegetables we had all week were a peas. The soup was nice, but the patt of butter was larger than the bread that was served with it!!

Room Tip: Go somewhere else
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  • Stayed: June 2013, travelled solo
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2  Thank shelia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2013

We stayed here for the second year in a row for two nights whilst attending the Aegon International Tennis Championships.

All staff were extremely friendly, helpful and polite as they had been the previous year and this was one of the main reasons for our return. They even remembered us and placed us in the same rooms, numbers 15 and 16, which was a lovely touch.

Yes the decor is slight dated but the hotel is always clean and tidy. Both mornings we all had a lovely cooked breakfast and they were always happy to make changes to suit our needs. There was also plenty of variety - continental, cooked etc. Both evenings we sat in the bar and conversed with the staff and other guests - we had a great laugh!

At night it was a little noisy due to traffic, walkers by etc but what else do you expect when you are staying next to the pier. This wasn't the hotels fault and we fully expected this.

I would highly recommend this hotel to anyone staying in Eastbourne and I don't understand some of the previous "fussy" reviews. It sounds like a completely different hotel! We shall be returning again next year :)

  • Stayed: June 2013, travelled with friends
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Thank Lynne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this reviewResponded 30 August 2013

Thank you for your positive response. We greatly appreciate all reviews from our guests as they help us to improve our services.
We are glad you enjoyed your stay with us and we are looking forward to seeing you in the future.

Best Regards

Sajjad Shah (Manager)

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Reviewed 14 May 2013

If you want good quality, no frills accommodation at a very reasonable price, this is the place for you. Friendly owners and staff with clean rooms and a very reasonable breakfast. Personally, I'm not a 'hotel snob', so I don't need something posh...and with money tight for most people at the moment, this establishment was cheaper than many local B+Bs. Would recommend.

  • Stayed: May 2013, travelled with family
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2  Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyCourtHotel, Manager at Savoy Court Hotel, responded to this reviewResponded 30 August 2013

Thank you for your positive response. We greatly appreciate all reviews from our guests as they help us to improve our services.
We are glad you enjoyed your stay with us and we are looking forward to seeing you in the future.

Best Regards

Sajjad Shah (Manager)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Savoy Court Hotel

Address: 11-15 Cavendish Place, Eastbourne BN21 3EJ, England
Phone Number:
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Business Centre with Internet Access Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #29 of 40 Hotels in Eastbourne
Price Range: £47 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Savoy Court Hotel 2*
Number of rooms: 29
Official Description (provided by the hotel):
The Savoy Court Hotel aims to be your home from home on the South Coast of Britain. Our prominent location puts you right in the lively heart of Eastbourne – renowned as one of the sunniest towns in the country. You’ll be only 100 metres from the iconic Victorian pier and seafront, and within twenty minutes of Beachy Head and the South Downs national park, where you will be awarded stunning views of East Sussex.Eastbourne offers theatres that regularly host famous West End stars and plays, galleries, shopping, hundreds of bars and restaurants, and transport links to London and Brighton, as well as historical towns such as Herstmonceux, Lewes and Hastings. Furthermore, Newhaven Harbour provides access to France, and is only a short train-journey away.The building is a Grade II-listed historic townhouse, and the Savoy Court’s cosy atmosphere makes it a perfect getaway from hectic city life, our recently refurbished bar and garden is the ideal place to relax and enjoy a drink, and the restaurant is perfect suited to private events and functions, with its own bar and the ability to cater for up to 60 guests.Our friendly staff always strive to go the extra mile; we live on-site, so you can be sure of our personal attention to your needs. Excellence of service and the comfort of our guests is our highest priority, and we will do everything to ensure that you enjoy your stay. ... more   less 
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Also Known As:
Savoy Court Eastbourne

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