Stayed here with two colleagues for two nights on business in June. I use a lot of Premier Inns around the country and would usually use the Premier at Polegate when visiting Eastbourne, however they were full on this occasion. The hotel building itself is as good as any Premier I've stayed in. The double room was a good size, clean, an the bed was comfortable. In fact the room had a noticably nice aroma when you walked in. The reception staff are friendly and pleasant. You may be better off having a room on the top floor to cut down on the noise from people in the room above.
Unfortunately, the on-site pub, Fayre and Square where breakfast and evening meals are served does not leave a lot to be desired! All I can say to the people who seem to be raving about it in other reviews I have read is that you need to get out more. The staff seem unmotivated and some of them look unkempt. In the evenings, they are happy to keep you waiting at the bar while they do other tasks that can be done later, like moving chairs. Tables are slow to be cleaned and you have to go back to the bar to place your food order. You are not told this of course, but find out when you have have waited a while and no-one appears to take the order. We didn't have to wait too long for the order to arrive at the table and the food was OK, with the exception of my colleague's steak that should have been well done but was cremated.
The cooked breakfasts are OK but the menu for the continental breakfast is limited compared to other Premier's I've stayed in.
All in all, if you're not too bothered about where you eat or poor customer service in the pub, you'll be satisfied. My advice is go to the Premier at Polegate, it's better!
- Official Description (provided by the hotel):
- Situated on the sunshine coast, Eastbourne Premier Inn makes an ideal base for both business and leisure stays. Nearby is Eastbourne seafront, the town centre, Sovereign Harbour, leisure attractions and business parks, as well as bus and rail links. Our Eastbourne Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more less
- Also Known As:
- Premier Inn Eastbourne Hotel Eastbourne