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“Too Hot in the Bedrooms” 2 of 5 bubbles
Review of Premier Inn Eastbourne Hotel

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Premier Inn Eastbourne Hotel
Ranked #14 of 42 Hotels in Eastbourne
Certificate of Excellence
Worthing, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Too Hot in the Bedrooms”
2 of 5 bubbles Reviewed 21 July 2014

I love the Premier Inns and am in a new relationship where we will going to stay in Premier Inns but now we are probably going to shop around more. I have stayed in a few Premier Inns before and never really felt this way before. The rooms were very hot, the bathroom extraction fan added to the overall heat in the room, the heat was so bad neither of us slept at all

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Barry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Eastbourne Hotel, responded to this review, 25 July 2014
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the opportunity to investigate further, please email your booking & review details to talktous@premierinn.com and we will be in contact directly. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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442 reviews from our community

Traveller rating
    187
    161
    62
    24
    8
See reviews for
148
179
17
53
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Surrey, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 21 July 2014

Nice hotel good food but terrible experience with kids. Room really hot windows fitted with restrictions so minimal air from this no ac kids and wife had a terrible night spoilt last day of trip they just wanted to go home for a good night sleep

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Sunil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Eastbourne Hotel, responded to this review, 25 July 2014
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the opportunity to investigate further, please email your booking & review details to talktous@premierinn.com and we will be in contact directly. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbury, United Kingdom
Level Contributor
215 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 bubbles Reviewed 8 July 2014

In future I'll look more closely at the details of the particular hotel before booking a PI. We love the brand and have until now only good experiences, but this particular night was not up to scratch. There had been a few very warm days and from arrival to bed time wasn't long enough for an open window to bring down the temperature, so we slept fitfully with the (thoughtfully provided) table top fan running all night. Also, we felt too tired on arrival to look around for somewhere to eat so we used the associated Fayre&Square - not at all our kind of food or ambience. I understand the building is due for an upgrade. Meanwhile if in you need to overnight in the area on a warm summer day, you might be better off with the Premier Inn at Polegate. PI retains my loyalty because they have, true to form, honoured the Good Night guarantee. And Fayre&Square certainly seems to suit many people, it was quite busy with people from the area.

Room Tip: No air conditioning. If you like or need an open window you can choose between the back (close to a...
See more room tips
  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank 295horace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Eastbourne Hotel, responded to this review, 9 July 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. We are however, pleased to learn that you were refunded in line with our Good Night Guarantee. Your feedback is very much appreciated as it enables us to improve standards. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnham
Level Contributor
538 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 bubbles Reviewed 2 July 2014

An older hotel but in good shape and just a couple of minutes off the A27. The only problem is that an entire half of it backs right on to a busy road making the good night guarantee on this side of the hotel a bit of a joke. The pub is adequate for a 'business dinner' but a bit on the cheap and nasty side.

Room Tip: You must get an even number room on the front to be awqay from the road.
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  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DDFarnham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
237 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 1 July 2014 via mobile

Pleasant enough Premier Inn. A bit separated from anything else but for a place to sleep its adequate. Very friendly welcome and room was nice and clean. Pub next door for breakfast was usual affair but decent. Would return

Stayed June 2014, travelled on business
Helpful?
Thank Alan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 July 2014

Hotel fine staff good but house keeping and lack of air con let's it down this let the hotel down as the staff were really good food in pub was not very good I fact both me and my son left half of the meal



  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Great base for exploring eastbourne and the surrounding area, we filled 5 days easily and could have done more. just a few minutes from Eastbourne itself with handy parking and a pub just a few feet away. Can get a little noisy at the weekend, so ask for a room at the back of the hotel if this is likely to bother you. the staff are fantastic.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shaun N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Eastbourne Hotel

Property: Premier Inn Eastbourne Hotel
Address: Willingdon Drove, Eastbourne BN23 8AL, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#9 Business Hotel in Eastbourne
#11 Romantic Hotel in Eastbourne
#12 Family Hotel in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Eastbourne Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Situated on the sunshine coast, Eastbourne Premier Inn makes an ideal base for both business and leisure stays. Nearby is Eastbourne seafront, the town centre, Sovereign Harbour, leisure attractions and business parks, as well as bus and rail links. Our Eastbourne Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
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Also Known As:
Premier Inn Eastbourne Hotel Eastbourne

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