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“Nice stay” 4 of 5 bubbles
Review of Premier Inn Eastbourne Hotel

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Premier Inn Eastbourne Hotel
Ranked #13 of 42 Hotels in Eastbourne
Certificate of Excellence
Surrey, United Kingdom
Level Contributor
3 reviews
“Nice stay”
4 of 5 bubbles Reviewed 11 August 2014

Good stay whilst attending a local wedding. Nice clean, well presented room. Very friendly and helpful staff, lots of parking. Slept well with the sleep promise and comfy bed! My booking includes breakfast, nice food and is right across the road.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SuzMcC040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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442 reviews from our community

Traveller rating
    187
    161
    62
    24
    8
See reviews for
148
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Tournai, Belgium
2 reviews
5 of 5 bubbles Reviewed 5 August 2014

nice spacious rooms, friendly staff, delicious breakfast, children eat for free if one adult takes the full English breakfast, no noise, big flat TV, free 30' wifi, nice purple colour everywhere I love it

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pascale V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 August 2014 via mobile

Cannot fault the hotel at all. Very helpful staff on arrival, who offered additional fans and sheets instead of duvets during the hot weather. Receptionist also offered colouring sheets and crayons to the kids later on.

Plenty of parking and room was clean and quiet.

The restaurant though, was terrible. It was less than half empty but was very understaffed.....twenty minute wait to order dessert in a queue of three people,then had to wait thirty minutes for it to arrive. Even those just waiting for drinks were asking what the hold up was. Breakfast the next morning was okay, but nothing special.

Stayed July 2014
Helpful?
1 Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwickshire
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 August 2014 via mobile

Very comfortable stay. The downside as with previous reviews is the Pub used for Breakfast, the quality of the food definitely changed for the Premier Inn breakfast, but I can not believe that after so many bad comments about the place that Premier Inns as a company have not addressed it. Like others I found the place dirty, yes I observed the staff wiping the tables between customers, but whatever they are using for the job is not working. After long working days I relied on eating there, I felt for the poor quality and the price I paid as a single person was appalling. I felt very uncomfortable sitting on the seats which were tacky and heavily stained, a totally unpleasant experience.

Stayed August 2014
Helpful?
1 Thank lossie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truro, England, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

Good stay, nice rooms, clean, nice staff, the only downside the pub beside was horrendous, run down, sticky tables at breakfast, the seating had so many stains I have never seen anything like it and presume it must be inline for a refurbishment! Food bad as well!

  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lindsay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watford, United Kingdom
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 31 July 2014

Have just had a lovely stay at the Premier inn Eastbourne. The staff were excellent very friendly and helpful. We were offered sheets instead of duvets as it was very hot also they got us an extra fan. Rooms were very clean.The only down side is the restaurant next to the Premier don't recommend you eat there. But ten out of ten for the Premier Inn.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Neil E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 21 July 2014

I love the Premier Inns and am in a new relationship where we will going to stay in Premier Inns but now we are probably going to shop around more. I have stayed in a few Premier Inns before and never really felt this way before. The rooms were very hot, the bathroom extraction fan added to the overall heat in the room, the heat was so bad neither of us slept at all

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Barry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Eastbourne Hotel, responded to this review, 25 July 2014
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the opportunity to investigate further, please email your booking & review details to talktous@premierinn.com and we will be in contact directly. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Eastbourne Hotel

Property: Premier Inn Eastbourne Hotel
Address: Willingdon Drove, Eastbourne BN23 8AL, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#9 Business Hotel in Eastbourne
#11 Romantic Hotel in Eastbourne
#12 Family Hotel in Eastbourne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Eastbourne Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Situated on the sunshine coast, Eastbourne Premier Inn makes an ideal base for both business and leisure stays. Nearby is Eastbourne seafront, the town centre, Sovereign Harbour, leisure attractions and business parks, as well as bus and rail links. Our Eastbourne Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
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Also Known As:
Premier Inn Eastbourne Hotel Eastbourne

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