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“An absolute shambles!”
1 of 5 bubbles Review of Chatsworth Hotel

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Chatsworth Hotel
Ranked #27 of 41 Hotels in Eastbourne
Guildford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“An absolute shambles!”
1 of 5 bubbles Reviewed 27 November 2006

My husband and i only required a one night stay in Eastbourne whilst visiting family. Our normal hotel of choice was fully booked as were the majority of hotels due to various functions in the town. We booked the Chatsworth on line booking a superior room for £130.00 for the night. We arrived in the evening and went up to our room No. 41 on the 4th floor. The room was absolutely filthy, the stench when we opened the door was unbearable. the bedlinen was stained, carpet spattered with paint and the furnishings were cheap and tatty. The bathroom was awful and would have needed a total re-fit for anyone to be confident to enter. My husband immediately telephoned the receptionist who said that the only alternative was a twin seaview. This was marginally better but still dirty and shabby and in desperate need of a refurb. The general decor of the hotel was shabby and in need of some tlc. We spoke with the receptionist and informed her of the state of the rooms and the fact that we would not be staying the night under any circumstances. Thankfully the Lansdowne had one last room available which was clean and comfortable and less than half the price! Never ever again

  • Liked — NOTHING
  • Stayed November 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank BRICKERS11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

Traveller rating
    49
    57
    31
    23
    12
See reviews for
21
64
18
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Polish first
  • Russian first
  • Any
English first
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 28 August 2006

I agree with the earlier review regarding this hotel. A lovely old building that has unfortunately seen better days. If only the owners could spend money doing up the bedrooms this grand old lady would really shine. The common areas are good but the bedrooms are very poor indeed - the hotel could never gain another star while the bedrooms are in such a poor state.

There is a lovel old fashioned lift that adds a lot of atmosphere to the hotel and the staff were helpful but not outstandingly so. Our bedroom didn't have hot water and we moved very quickly to another room of equal (I'm afraid!) poor quality. it is a shame as this could be a really lovely hotel if money was spent on it.

  • Liked — Common parts
  • Disliked — Bedrooms
  • Tips/Secrets — Dont take bedroom on top floor
  • Stayed August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sanderae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, England
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 25 June 2006

A one night stay at the Chatsworth Hotel was another disappointment in independently run hotels with a 3 star rating.

Whilst the food was excellent - both breakfast and evening meal, this definitely warranted the 3 star rating and possibly a bit more, but the rooms were very much a disappointment.

The rooms were very old, dated and shabby. We had booked one single side sea view room and one double side sea view room. Both rooms had very old and out of date furniture which had seen better days. The headboard in the double room was absolutely disgusting, discoloured, worn and very, very shabby. The carpet could have done with a good clean too.

The staff were friendly, but I'm sorry to say we will not be returning and this does nothing to promote the indepently run hotels and I would seriously consider before staying in other independents again.

There was also a very noisy wedding party going on, which we were not given any warning of at the time of booking, another dampener on the weekend. Shame as it was for a speical occasion.

Stayed June 2006
Helpful?
4 Thank KymH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Chatsworth Hotel

Property: Chatsworth Hotel
Address: East Sussex Grand Parade, Eastbourne BN21 3YR, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #27 of 41 Hotels in Eastbourne
Hotel Class:3 star — Chatsworth Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
we are currently under major refurbishment and will reopen in March 2017. thank you The Management. ... more   less 
Reservation Options:
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Also Known As:
Chatsworth Hotel Eastbourne

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