Enterance says welcome to Excellence this was not the case. Firstly receptionist could not direct us to our room. Upon entering I found a used plaster on the floor so not nice. SHower had no power or hot water and was in a cupboard, as was the toilet. The toilet was also damp and had paint flaking off the ceiling. The seaview was blocked by the balcony/roof covered in bird mess and an adjacent hotel. The mini bar was not stocked even though the room is advertised as coming with a mini bar, neither were ironing facilities in the room again as advertised. The room was generally very dated. The lift has offensive language etched into the walls, no effort has been made to recitify this.
The hotel had awards on display in the name of another hotel. The manager name badge also had this other name.
The only positive that i saw was Debbie, she was friendly enoughMore
- Free Wifi
- Free Parking