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“Friendly, location and value”
Review of Haddon Hall Hotel

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Haddon Hall Hotel
Ranked #15 of 40 Hotels in Eastbourne
Certificate of Excellence
Reviewed 26 October 2013

My husband and I stayed for a weekend with friends and I visited an elderly relative. Had a wonderful time. Food very good quality with good choices. I am on a health food kick and asked for salmon with no sauce and an odd mix of breakfast items, so found the kitchen accommodating (surprised at other post about an omelette). Ordered chicken salad and a Stilton salad for lunches - huge amount of meat and cheese that I could not eat it all. Prices for lunch and bar all very very reasonable.

Rooms are small and there are stairs (small lift, but generally we went for the exercise) but it is very reasonably priced. I am fussy about my bed and was relieved that the bed was very comfortable. Normally one is pleased to get what you pay for; here we found the hotel better than what we paid - very good value.

Staff were warm and friendly with good banter. Will definitely stay again.

  • Stayed: October 2013, travelled as a couple
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2  Thank Katherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 - 189 of 230 reviews

Reviewed 24 October 2013

Haddon Hall is really a fantastic place to stay. Having just returned from my second visit (which I chose to extend as I didn't want to leave!), I can't thank the staff enough. Unlike just about any other hotel I've visited, the staff, whilst being professional throughout the course of their duties, are more like a big informal family. From the night porter to the kitchen staff, nothing is too much trouble, and there's always a conversation or a friendly exchange to be had. The hotel are to be commended on the excellent quality and quantity of food too. I'm not a small eater by any stretch of the imagination, but breakfast and evening meal were enough to have me just wanting a snack for lunch (I thoroughly recommend a piping hot bowl of HH chips for a quick mid day bite). From the front facing rooms there is a view (albeit at 90 degrees) of the sea, and being on a beautiful boulevard type road enhances this. The prom and bandstand are less than two minutes away also. I can't award a maximum rating as the single rooms are small, far too hot, and the general upstairs decor a little tired. But, the ambiance and wonderful people make up for all of this, and if I had to choose between five star luxury, or five star staff, I'd take the latter any day. I will be back, hopefully time and time again.

  • Stayed: October 2013, travelled with friends
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1  Thank WizardofOdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

We stayed for the weekend at the Haddon Hall Hotel. It has a lovely family atmosphere which you never get at the chains and the reception staff go out of their way to treat guests as guests and not just people passing through. In our case this included holding mail for us and letting us use their office to book tickets.

Rooms are clean and comfortable and the restaurant and bar service were very quick despite the numbers staying. A pity about the weather but October is hit and miss

  • Stayed: October 2013, travelled as a couple
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1  Thank Suzy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

Vegetarians should think twice about booking into a hotel that refused my omelette request for breakfast, when all around tucked into a 'full English' or kippers. The duty manager and the charming Spanish waiter deemed my request reasonable, but were overruled by the 'chef'. The evening menu also seemed to think that vegetables equated to vegetarian. Noise at the back of the hotel was intolerable. When the disco below finished at around 1 am it was the drone of air conditioners, car park comings and goings etc. that prohibited the opening of a window to release the stuffiness. I was forced to cut short my three-day stay to one night with no offer of at least a partial refund. Ideal hotel for the hearing and culinary impaired!

Room Tip: Rooms at the front are reputed to be larger and quieter.
See more room tips
  • Stayed: October 2013, travelled solo
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4  Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

Once again another great break at Haddon Hall. Great food and service by all staff. Extremely cheap bar prices for an hotel. Great location with theatre, shopping centre and promenade all within a few minutes walking distance.

The rooms are all very well equipped and clean. The best thing about this hotel though is the staff, nothing is ever too much and service is always delivered with a smile. The hotel has a home from home feel to it. Highly recommended and will certainly be returning again.

  • Stayed: October 2013, travelled with friends
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1  Thank Shane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

What a great hotel this is, nice location, lovely reception area and staff and a great party bar! The rooms are spacious and clean although could be slightly warm.
I have absolutely no idea about the food but my friends seemed to like it but the white wine was increidble!
The staff are very polite and curteous and nothing is too much trouble, a fine establishment. Will probably visit again next year.

Many thanks Victoria Hartley-Smith.

  • Stayed: October 2013, travelled with friends
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2  Thank Victoriahs42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

After a very recent weekend away at this hotel, i just had to write a review of my experience. From the moment you walk into this building, you are greeted with a warmth you would only expect from family. Everyone at the hotel should be commended for thier warmth towards guests, nothing is impossible at this hotel. If you ask for something, it is almost done before you finish asking your question. The manager has a really terrific staff list that shows respect for the guests at all times, this runs throughout the workforce from manager down to the chambermaids. Everyone is so polite to the guests, i would difinitely recommend this hotel as added to your holiday travellers list of places to stay. All bedrooms are en-suite and i can honestly say, if you're travelling to Eastbourne and need somewhere to stay, make Haddon Hall Hotel your first choice to stay away. You will not forget the warmth and hospitality of these people. They go more than than extra mile to make you feel comfortable and at home.

  • Stayed: October 2013, travelled solo
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2  Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Haddon Hall Hotel

Address: Devonshire Place, Eastbourne BN21 4AJ, England
Region: United Kingdom > England > East Sussex > Eastbourne
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #15 of 40 Hotels in Eastbourne
Price Range: £57 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Haddon Hall Hotel 2*
Number of rooms: 74
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