Phil took my parents out for a ride in his beautiful car for their birthday. Phil was happy for me to arrange this as a complete surprise for them and played his part superbly. I don’t live locally so by means of emails, telephone calls and text messages, everything was arranged to organise a lovely trip for them. Phil drove them up to Beachy Head and along the seafront, ending up at the theatre as arranged. Phil went the extra mile and rather than simply pointing them in the direction of the box office as arranged, he went and collected their tickets in person – the complete service! Thank you Phil, they had a fantastic day thanks to you.
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