First impression is Ok as Public areas have been decorated and there is modern artwork on the walls. However for nearly £100 a room I would expect a shower, not a shower attachment on a bath and no means of attaching it to the wall. Consequently it was necessary to have two baths, during the second of which the hot water ran out. Also, bedside lights that were almost impossible to turn on and too dim to read by and windows that rattled loudly when the wind blew. A 4 poster bed is no substitute for a shower and adequate bedside lights especially as the mattress didn't fit the bed and the pillows consequently fell down a gap. Breakfast was mean looking with the smallest sausage I've ever seen for a breakfast and a tiny egg as well. Hoovering the restaurant carpet while breakfast is being served is also not acceptable. On the plus side, the location for the tennis is excellent and the staff were friendly and helpful with regards to parking. However, coffee was not available at about 6pm due to the chef preparing dinner, despite notices stating that it was available all day. Dinner was also not available unless ordered a day in advance, however, not having experienced the breakfast by then, perhaps that was just as well! The man on reception was, however, unable to recommend any restaurants - the same man who told us we couldn't have coffee, even though he was happy to serve drinks from bar. Less than Two star accommodation at 3 star prices. Gives the British hotel industry a bad name embodying as it does all those things that foreigners laugh at us for. £96 for 2 nights would have been nearer the mark.
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- Also Known As:
- Congress Hotel Eastbourne