I would love to be able to write a review of this hotel, but cannot. Thankfully I logged on to trip advisor and saw the review from the person who had been cancelled at short notice (thank you Adester1 !) seing other recent, bad reviews I contacted the hotel to confirm we would be arriving tomorrow, only to be told that Late rooms had cancelled the booking. I contacted late rooms, and their booking was still live. "perhaps there has been a mistake" so they rang the hotel on my behalf to be met by a barrage of abuse from the new manager who informed them that I had cancelled the booking myself. However they were unable to provide proof of this cancellation. Not surprising because it never happened. Thank goodness I did not drive the 5 hours down there to find this out. A very busy airshow weekend in Eastbourne, so perhaps they have sold the room for more money? I booked in January, taken time off work and been looking forward to it all year. Gutted, disgusted and upset.
- Official Description (provided by the hotel):
- The hotel is located directly on Eastbourne seafront opposite the beach with easy walking distance to the pier, bandstand, theatres and the main shopping and town centre facilities. The Hotel has 110 bedrooms with a Bistro restaurant , an Indian restaurant, 3 bars and function rooms. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Eastbourne
- Eastbourne Hilton