I've stayed at this hotel at various times over the last 20 years. At fairly short notice we booked a 3 night stay. We noticed that the hotel had had a make over since my last stay (about 10 years ago) which upon first impressions was nice, although it didn't seem to have the same appeal as I remembered.
In the room, the main thing I didn't like was the frosted glass bathroom door, which is directly opposite the main door. Bearing in mind the WC is on the other side of the door, it can be embarrassing, especially if you are on the toilet and a member of staff happens to come in the room, as they did with me!!
The carpets in our room were light coloured and had quite a few stains from previous guests.
From memory, during my previous stays, the hotel had mainly carpeted floors throughout the corridors and landings, this is now wood which was aesthetically very nice but did nothing at all to keep noise levels at bay when travelling through them.
The pool area had also had a makeover, now complete with a gym area, refurbished changing rooms (with shower) and re jigged pool / jacuzzi which also has a steam room and sauna. The steam room was ok, not as good as previously, the sauna was only big enough for a couple (maybe three at the most) of people.
My most vivid memories of the Empire were the outstanding meals eaten in Watkins & Co restaurant which is situated in the main hotel just off the reception area.
Unfortunately, in my opinion, the food during the latest visit was not camparable. My reasons for this ranged from the quality of some food being positively average, some being too salty to eat, being given tagliatelle for penne pasta and being given biscuits (with cheese) which looked as though they were the broken bits from the bottom of the box.
The fries which we ordered for some of the dishes (for my son) very much resembled what we call 'scraps' from the local chippy.
For us, the final nail in our Empire coffin was the poor sleep we had due to excessive noise. Until the early hours there was lots of noise from creaky floor boards all around us and finally what appeared to be Billy Smarts circus in the room above us, the sound insulation not very good at all. Maybe it's me getting older, but it was certainly a lot worse than I remember.
All in all I was desperate for a few days away in the Empire like the 'good old days' but unfortunately it wasn't to be. I really didn't want to write a bad review but have tried to be as honest as I can, after all, it's not a cheap place to stay and I expected more for my money.
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- Also Known As:
- Llandudno Empire Hotel
- Empire Llandudno
- Empire Hotel Llandudno Wales