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Empire Hotel Llandudno
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Reviews (1,014)
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All reviewspoolside restaurantdecanter of sherrywatkins restaurantoutdoor poolsunday lunchfour coursessteam room and saunahomemade biscuitsthe main hotelspa facilitieslovely hotelosborne housesister hotelmostyn streetdvd playerevening mealhigh standard
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Reviewed 24 June 2009

We stayed here for a long week-end (Fri-Mon) in early June. The hotel faces the top end of Mostyn Street-the main shopping area. The Great Orme and sea front are few yards to the left and the Great Orme Tramway a few yards away on the right. The hotel is in a slightly elevated position so access might prove difficult for people with walking difficulties. However, they do make good provision within the hotel for people with disability.

There is free parking available at several locations, although some parking areas can be a bit of a squeeze. There is a fair sized garage at the rear of the building.

The hotel remains faithful to its Victorian heritage and consequently, the decor may not appeal to everyone. If your taste is modern and minimalist-this might not be the place for you. The hotel and rooms are decorated in Victorian style so expect older style fittings and furniture. Some of the room furniture is original, but the fittings are modern reproduction. We booked a superior room. It was nice-but a little small. The over-large ceiling lights and original furniture might have contributed to a rather cramped feel in the room.

The bathroom was fine with a very powerful shower. It even featured a 'chain-pull' cistern. I haven't seen one of those in a hotel for years. Our room had a private bathroom, easy chairs, flat screen TV and DVD player. They also provide a small decanter of sherry.

The pool and gym areas are very good. However, the spa was out of order and the bench in the sauna was a bit rickety. Overall, though, the leisure facilities were fine.
The hotel has two restaurants. We ate at ‘Watkins & Co’ each evening. We stayed half-board and this included a four-course evening meal. It was excellent. Tip-if you don’t want to eat a great deal-skip the soup but make sure you have dessert. Breakfast was lovely with a choice of full or light Welsh breakfast. Top marks for fantastic food and friendly and efficient service.

Overall, this is a great hotel. All the staff were helpful. Even if the decor isn’t to your taste, the rooms are clean, well appointed and comfortable. I would strongly recommend a stay here.

  • Stayed: June 2009, travelled as a couple
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2  Thank Steely707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2009

stayed recently with my mature 12 year old as a treat - we had a fantastic time. service was courteous and friendly without being intrusive. we rented a dvd from the hotel library and used the pool extensively. the charge was per room not per person and at £110 per night inc breakfast (there are deals to get free dinner on certain quieter days of week) i think this is an absolute bargain

  • Stayed: June 2009
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2  Thank MaryLouStockport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2009

Very pleasant stay, wih good service.

Being unable to walk far the staff made sure as we had a room close to the lift. The hotel has many levels and proved difficult to get around as there are steps and stairs seemingly all over the place. Getting to the Bar was a little trying but we managed it.

The outside pool was used by part of our group, but we used in the indoor pool because of the cold. Both pools could do with a bit of TLC. they look a litte tried.

The Room felt small but the food was very good.

We stayed an extra night this being Sunday - not a good idea - Monday morning bright and early the binmen and their truck were doing their rounds beeping for ages all the way up the street. We may have been better taking a room on the back.

  • Stayed: July 2007, travelled with friends
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Thank T0wnCrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2009

Although not residents, we were recommended the poolside restaurant. Outstanding value for money and quite delicious. A real cut above. Service speedy, courteous and attentive. I wish we had a local like this!

  • Stayed: May 2009, travelled as a couple
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1  Thank ginkoOopNorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2009

After booking into the Grand Hotel for 3 nights, and finding it completely unsuitable, due to its low standard of everything, we checked into the Empire. Make no mistake, this is a quality hotel with 4 star accomodation and service. Gym, Pool area, sauna and steam room were spot on. Rooms were of a 4 star quality, and this hotel should be proud of its service.

Stayed: May 2009, travelled with family
2  Thank Adss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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