My husband and I took his parents and my mum for a three-night stay. Between us we represent quite a challenging selection of disabilities and dietary needs, all of which were well catered for by extremely polite and helpful staff in all departments.
The food was amazing, including the vegetarian options, and the rooms were very comfortable. My Mum had an 'accessible' room, which had a lovely wet room and all the ameneties she needed - on request the staff added a bath seat and went out of their way to make sure she was comfortable. My husband and I had a top-floor room with a lovely view of the sea - going to sleep to the sound of the waves was wonderful!
Everything was very clean, including the swimming pool - a nice size pool, ozone-treated rather than chlorinated which my skin very much appreciated!
The only criticisms I have are the fact that there's no changing facilities for hotel guests at the pool, which means you have to pad along the corridor in your robe. I went very early in the morning so only met other swimmers, but could imagine this might be difficult for shy folks wanting a swim later in the day.
The biggest problem we had was the lack of car parking. Despite having a disabled badge there was nowhere to park - the hotel car park is tiny and doesn't have designated disabled spaces, and to our astonishment there are no designated disabled spaces on the front! We had to do a lot of shuffling of cars, dropping off the less-able bodied at the hotel and then having to park ten or fifteen minutes walk away on some occasions. That might not be a problem for some folks but with our range of difficulties it was a challenge!
The hotel staff were extremely helpful with luggage, however, so at least unloading and loading weren't a problem at all.
- Official Description (provided by the hotel):
- The Imperial is the perfect venue for both business and leisure alike. Enjoy dinner in our elegant award-winning Restaurant offering mouth-watering dishes using only the freshest local produce and complemented by an extensive wine list or dine on the Terrace from our Evening Terrace menu. Lunches and light refreshments are served on our charming Terrace overlooking the promenade. Resident guests have full use of our health and fitness centre Mint Condition during their stay. Weddings, Celebrations and Conferences are also catered for. ... more less
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- Also Known As:
- Imperial Hotel Llandudno
- The Imperial Hotel Llandudno, Wales