Initial reception very good but allocated room on the 5th floor was extremely hot with very limited ventilation because of small window openings required as a safety measure. There is no air conditioning in the hotel. Comment to reception resulted in a move to a room on the side of the hotel that was much better. Staff were very considerate and helpful. The room was adequate but not exceptional for a four star hotel. Surprised that there was no fridge with drinks.
Dinner on the first evening was very disappointing though the service was good. We decided to eat elsewhere on the remaining two evenings at another four star hotel and this was a great improvement. Comment on food is very subjective but nevertheless we think the Imperial could offer better quality and a wider menu. Breakfast was good.
We were fortunate to obtain a space in the car park thanks to an attentive receptionist but without that space parking would have been a problem.
Staff throughout the hotel were friendly and helpful and generally speaking my wife and I enjoyed our stay, however at the price we expected more and for this reason were somewhat disappointed.
- Official Description (provided by the hotel):
- The Imperial is the perfect venue for both business and leisure alike. Enjoy dinner in our elegant award-winning Restaurant offering mouth-watering dishes using only the freshest local produce and complemented by an extensive wine list or dine on the Terrace from our Evening Terrace menu. Lunches and light refreshments are served on our charming Terrace overlooking the promenade. Resident guests have full use of our health and fitness centre Mint Condition during their stay. Weddings, Celebrations and Conferences are also catered for. ... more less
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- Also Known As:
- Imperial Hotel Llandudno, Wales