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“Our favourite welsh hotel”
Review of The Imperial Hotel

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The Imperial Hotel
Ranked #18 of 60 Hotels in Llandudno
Certificate of Excellence
GreenLeadersSilver level
manchester
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Our favourite welsh hotel”
Reviewed 14 February 2014 via mobile

We have stayed at the Imperial a few times and enjoy each visit more and more. It's a very relaxing hotel and i feel this is down to the staff who look as if they really love working there. The rooms are comfortable and extremely clean, beds comfy (too comfy!) and food gorgeous. Location just spot on too

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lancashirass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialLlandudno, Manager at The Imperial Hotel, responded to this review, 13 March 2014
Thank you for taking to time to write a review, we are pleased you enjoyed your stay. Your comments will be passed on to the staff and we look forward to welcoming you back very soon.
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1,169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (348)
Date | Rating
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  • English first
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English first
Peterborough, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 February 2014

Went to the Imperial for a relaxing break and certainly got it.
The Terrace was the place unwind with its views over the sea front.
Staff all round were friendly and helpful.
The lunch and evening meals were first class with plenty of breakfast options.
Only gripe was having to change in the room and walk along a corridor to visit the swimming pool which we were unable to do as no robe could be found to fit us - but at least they did try.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialLlandudno, Manager at The Imperial Hotel, responded to this review, 13 March 2014
Thank you for your lovely review, we are pleased you enjoyed your relaxing break with us and enjoyed the food and service and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Man, United Kingdom
2 reviews
Reviewed 5 February 2014

This is a nice hotel with a good location and nice facilities. The staff are nice too. I would definitely stay again.

The room was clean spacious and very clean. It was really comfortable too.

I had a nice view at the back towards Snowdonia and the great orm.

Recommended!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lukeyboy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialLlandudno, Manager at The Imperial Hotel, responded to this review, 13 February 2014
Thank you your recent review, we are pleased to hear you enjoyed your stay in one of the rooms situated at the back of the hotel which does have lovely views of the Great Orme and Snowdonia. We hope to see you again soon..
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Belper, England, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 February 2014

Stayed for a blustery weekend in January. Perfect seafront location for Cymru Venue just a short stroll down the promenade. Handy for the shops and restaurants. The rooms are spacious and comfortable, good breakfast choice, eaten in the terrace overlooking the sea.

Room Tip: Standard double rooms are more than adequate, the one we got was on the side with a terrace but upgr...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialLlandudno, Manager at The Imperial Hotel, responded to this review, 13 February 2014
Thank you for your review, we are pleased you enjoyed your stay and hope we can welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 February 2014

We upgraded to a seaview room, the room had everything that was needed, comfy chairs, bottled water, even a robe and slippers (more about the robe later), very spacious only thing missing was a room safe.
A gem of the hotel is the beauty room, it's one room, one beautician, but she was so professional with little extra touches, heated treatment bed, gentle classical music not the normal whale music, if you go to the hotel, treat yourself.
The weak part of the hotel is the pool area. The reception staff were excellent but even when we asked about the spa they never explained you had to change in your room and walk about the hotel to the spa and back (when damp/wet) in the robe slippers out of your room, it does tell you that in the room file but we only read the fire procedure not the large file. I know a steam room is suppose to be wet but the hotel steam room did not have a nice smell, it actually smelt damp and mouldy.
We ate dinner at the hotel, it was so nice to see people making an effort to dress nicely, made it more of an occasion. The restaurant staff were superb, there but not fussing over you. After a lovely meal desserts were just the right size, not too much.
Breakfast was excellent and again the restaurant staff could not do enough for you. Ask for the fried bread, the best I've had in years, it's worth the unhealthy treat.
Would have given hotel 5* but pool area lets it down

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 February 2014

Stayed a couple of nights Jan 2014 - as usual the hotel was clean and warm. Excellent fine dining, loverly room and excellent staff. 5 stars from us. We hve stayed a number of times and would highly recommed this great hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carl A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialLlandudno, Manager at The Imperial Hotel, responded to this review, 13 February 2014
Thank you for your kind comments and we’re delighted you had an excellent stay and you found the whole experience at the hotel great. We look forward to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 January 2014

Stayed one night on Saturday 25th January and had a lovely stay.
Staff were very pleasant and helpful. The breakfast was good with a wide selection of food available and excellent service. I made use of the Mint Condition Health Spa and gym and was impressed with the facilities on offer.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Crawford21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialLlandudno, Manager at The Imperial Hotel, responded to this review, 31 January 2014
Thank you for your excellent review we are delighted that you enjoyed your stay with us, and hope to welcome you back to soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Imperial Hotel

Property: The Imperial Hotel
Address: Vaughan Street, The Promenade | Wales, Llandudno LL30 1AP, Wales
Phone Number:
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Llandudno
#6 Business Hotel in Llandudno
#11 Luxury Hotel in Llandudno
#13 On the Beach Hotel in Llandudno
#15 Family Hotel in Llandudno
#24 Romantic Hotel in Llandudno
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 98
Official Description (provided by the hotel):
The Imperial is the perfect venue for both business and leisure alike. Enjoy dinner in our elegant award-winning Restaurant offering mouth-watering dishes using only the freshest local produce and complemented by an extensive wine list or dine on the Terrace from our Evening Terrace menu. Lunches and light refreshments are served on our charming Terrace overlooking the promenade. Resident guests have full use of our health and fitness centre Mint Condition during their stay. Weddings, Celebrations and Conferences are also catered for. ... more   less 
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Also Known As:
Imperial Hotel Llandudno
The Imperial Hotel Llandudno, Wales

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