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Bodysgallen Hall & Spa
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Reviews (744)
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All reviewsnational trustconwy castlethe cottagescountry houseafternoon teathe main housedrawing roomprivate gardenformal gardenssmall kitchennorth walesdining roomsteam roombodnant gardenspublic roomsnight porterbirthday treat
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517 - 522 of 744 reviews
Reviewed 3 December 2012

After walking up 2 flights of steps you enter the most perfect venue for afternoon tea, log fire, comfy sofas, in a wonderful hall in a unique building.
Dinner and breakfast in the restaurant were perfect. The only snag, not too many people in, it seems some went to the adjoining Bistro 1612.
The spa was excellent but quite a walk down a steep path.

Room Tip: Ask for a room in the main house with a mountain view
  • Stayed: November 2012, travelled as a couple
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Thank MichaelMelville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2012

We stayed in one of the hotel's self-contained cottages - along with our dog! Beautifully appointed and very clean (the cottage - not the dog). The 'kitchenette' was rather odd and looked like a bit of an afterthought - but everything else was excellent.

The hotel is beautiful and the staff helpful and friendly. The Bistro was good; but the experience pales to insignificance compared to the restaurant in the Hall. Every aspect of our meal was cooked and seasoned to perfection. Not cheap but so worth it.

  • Stayed: October 2012, travelled as a couple
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1  Thank crabp0t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2012

A group of family and friends stayed at Bodysgallen Hall for several days as we celebrated a birthday and toured beautiful Wales. Our stay was a magical adventure in a picturesque setting - the Hall, our room, the grounds - gracious staff who welcomed our group and tended to any of our needs.

My husband and I look forward to another stay at Bodysgallen Hall - our experience was truly wonderful; we would not hesitate to recommend Bodysgallen Hall to our friends - it captures the essence of Wales and it's hospitality

  • Stayed: September 2012, travelled with friends
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Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2012

We fell in love with Bodysgallen on our first visit over 14 years ago, and we have made an annual pilgrimage ever since. The breathtaking scenery, the Hall and buildings, the amazingly efficient and gracious staff, and the fantastic restaurant have kept us making the long journey back every year. So, it seemed the perfect place to celebrate a "significant" birthday with friends and family in September, 2012. Twelve of us made the journey together, and we found that Bodysgallen is not only wonderful at treating a couple royally, but a big group as well. It was the most extraordinary celebration of our lives, and our friends and family are all Bodysgallen devotees now as well. We can't wait for our return visit in 2013!

  • Stayed: September 2012, travelled with friends
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1  Thank Suzanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2012

My wife and I stayed for 2 nights bed and breakfast 28 and 29 Sept 2012. The location is excellent and the staff were polite and helpful although some had difficulty with all but the simplest of English. The spa was well equipped and run and the room TV had sky sports 1 and 2.
These are the good points.
But there was a down side which is simply unacceptable for a hotel with the pretensions of this one and especially when the cost was in the region of £850 with no extras.
On arrival, we found the washed out bed linen had a number of bloodstains. The housekeeper apologised profusely and arranged for a change. Not a good start!
The restaurant was a considerable disappointment. Two breakfasts had to be returned because of undercooked eggs and overcooked, charcoal-like black pudding. At the first dinner, it was pointed out to us that the menu for our second night would be the same as for the first evening so could we bear that in mind when ordering. The two menus we were given differed in the amount we were allowed to spend without paying extra. One said £41 and the other £43. It seems this menu had been going for so long that it had been reprinted and an old copy was mistakenly produced. No doubt the chefs were thoroughly fed up cooking the same menu over and over night after night. We were told the restriction was in force because we were on a "special". At £850 for 2 people for 2 days!! But there was worse. I tried to find a combination of starter, main and pudding which would come under the £43 limit and I could not.
If this is the best hotel in Wales I will eat my hat - and probably enjoy it more.

  • Stayed: September 2012, travelled as a couple
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2  Thank Eric T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerBH, General Manager at Bodysgallen Hall & Spa, responded to this reviewResponded 29 November 2012

We always seek to please our guests and are most concerned if we apparently fail. However, these guests are not being entirely straight forward. They made a last minute booking for the most expensive suite. They were direct in their dealings with our staff. Upon receipt of both a letter of praise and complaint following their visit I replied and made a refund to reflect their complaints of a mark on the bedcover (not on the sheets) and about breakfast. In a subsequent telephone call from the guest a request was made for a two night complimentary visit, which was not accepted: this review followed.

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