I just had a two night stay at Bodysgallen with my family. The house and gardens are truly special and we ate some fantastic food. However, there are issues that I feel need to be addressed if Bodysgallen wishes to maintain the standard that it has (somehow!) managed to gain on this website. I feel it necessary to add some of my comments so that people are not misled by the abundance of positive comments here.
On the whole, staff were very courteous but there is an atmosphere created by the management that I can only describe as slightly stuffy. We lost count of the notices telling you not to do things. In addition I felt that there were times when i was being a little ripped off. I can hand on heart say this is the first hotel I have ever stayed in that did not have tea and coffee making facilities in the room. Should you wish to have a cup of tea or coffee bought to your room you were expected to pay £5.50!!! Is it really just me that finds this unacceptable in a hotel of this standard? Even Travelodge give you a range of teas and a biscuit! Wireless was £5 for 24 hours but failed to work well, if at all. Toiletries were not replaced on the second day. It's the little touches such as complimentary refreshments, free wireless, attention to detail that really make stays special.
During our two night stay we were sat in the dining table at the same table for our breakfasts and evening meals, as were other guests. I personally find this an odd arrangement - if you happen not to like the table designated to you; tough! On our first evening meal we were the first to arrive at seven and were faced with several waiting staff stood around the room staring in our direction; unnerving! The lack of ambient music or lighting in the room was very noticable, there seemed to be a lack of privacy somehow and we ended up talking in hushed tones akin to dining in a library. I cannot fault the food though, it was really very good.
I write this because I want the management to see it and step up the mark in some areas because at these prices and with that reputation I expected just a little more than I got. Bodysgallen really is a treat in many ways but don't expect to feel like you've been spoilt.
- Official Description (provided by the hotel):
- Standing in over 200 acres of its own parkland to the south of Llandudno with spectacular views of Snowdonia and Conwy Castle. Believed to have 13th century origins, Bodysgallen Hall provides all that is best in country house hospitality. Beautiful gardens include a rare 17th century parterre of box hedges filled with sweet-scented herbs, a rockery with a cascade, a walled rose garden, and several follies. Historic House Hotels Ltd bought and rescued the house from a dilapidated state in 1981 and restored the 17th century house and gardens. In September 2008 Historic House Hotels Ltd and its interest in all its properties were given to the National Trust to ensure their long-term protection, with all profits benefiting the houses and the charity.The 15 extremely comfortable bedrooms in the Main Hall offer several different room types, including the four elegant principal suites. Each bedroom is individually decorated and furnished with antique furniture, paintings and prints, enjoying glorious views of Bodysgallen's parkland or gardens, with some rooms having further reaching views of Conwy Castle or the distant Mountains of Snowdonia. There are 16 cottage suites with picturesque names like The Smithy, Box Cottage and Pineapple Lodge, are situated in the grounds, and provide accommodation for guests preferring a greater degree of privacy. Many cottages enjoy their own private gardens and some are in close proximity to the Bodysgallen Spa. All are charming and delightful. The Dining Room in the main hall has been awarded three rosettes for fine dining by the AA - the only restaurant in Llandudno to be awarded such - and offers imaginative meals prepared from fresh local produce and complemented by fine wine, and overlooks the gardens and has been recognised as one of the best places for Sunday Lunch in the United Kingdom by The Observer newspaper.The Spa is approached by a short walk through the garden or by a private road. Converted from an original stone built farm it contains a magnificent 50' swimming pool edged with comfortable reclining chairs, whirlpool spa bath, steam room and sauna. A superb gymnasium has all the latest technologically advanced equipment, suitable for all ranges of fitness. A comfortable Club Room is a place where guests and members can relax and enjoy drinks and light meals, which in the summer are also served on the terrace. Residential guests have full use of the Bodysgallen Spa.Bodysgallen Hall is situated about 2 miles south from Llandudno and the North Wales coast. It is surrounded by over 200 acres of beautiful gardens and wooded parkland. Bodysgallen Hall has magnificent views of Snowdonia, and Conwy Castle. It's the perfect setting for a relaxed holiday at all times of the year. The hotel is ideally placed for visiting the many historic castles and stately homes in North Wales as well as the famous golf courses that adorn the coastline. ... more less
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- Also Known As:
- Bodysgallen Hall Hotel Llandudno
- Bodysgallen Hall And Spa
- Bodysgallen Hall Llandudno
- Bodysgallen Hall & Spa Llandudno, Wales