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“lovely hotel, great weekend break”
Review of Bay County Hotel

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Bay County Hotel
Ranked #31 of 60 Hotels in Llandudno
nottingham
Level 4 Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“lovely hotel, great weekend break”
Reviewed 15 September 2011

we have just returned from a lovely weekend break at the county hotel, my husband, myself and my elderly mother.
the room was lovely room number 204, superior room, sea view, it was very clean, only niggles were the pillows were hard and the bathroom was slightly small, otherwise great with a super sea view.
my mothers room although a sea view room and again very clean, was a little small and needed what i thought updating, i had asked for a shower and not a bath for my mum but was told on arrival that the sea view rooms only had a bath, surely after having paid extra for a seaview room a shower could also be provided as my mother has trouble at her age of getting in and out of the bath.
the food at both breakfast and dinner was plentifull, good choice and well cooked.
i just want to mention our waiter for the weekend Duchan (i think), he was absolutely fantastic and couldnt do enough for us, i have a medical condition where i cannot eat fat and have to have an extremely low fat diet, i did tell the waiter this and he remembered and when i ordered for example roast beef, he removed the yorkshire pudding and roast potatoes and replaced them with new ones and even brought my gravy to the table in a little boat so that i could just have a tiny drop at my choice, and that was without telling him!, he was able to tell me the exact ingredients in my meals so that i could choose, what a credit to the hotel he was!
the only other gripes were that the hotel was very hot and especially in the dining room and i never saw any windows open and also for the size of the hotel, one lift which took only 2 people at a time was not enough
i have travelled extensively and normally stop on 4 & 5 star hotels but i would definately stop here again and am now looking to try another bay hotel
keep up the good work

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank voodoolady24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 21 October 2011
Dear Voodoo Lad
Fantastic to read all of your complimentary comments and to be compared favourably with 4&5 star hotels is great when you consider the price difference.
We do have softer pillows available on request, Im sorry to hear of your mothers trouble with the bath unfortunately All our single seaview rooms only have baths. The lift is usually adequate.
Dusan is a great asset to us and as with all staff at the Bay County Hotel he is only to happy to look after Special diets. so glad you enjoyed Your Stay with us.

Regards

Andy Travis
General Manager
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692 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (345)
Date | Rating
  • English first
  • Any
English first
Manchester, UK
Level 5 Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 14 September 2011

We stayed at the County Hotel in June & were very pleasantly surprised. We upgraded our room to a Superior with Sea View & it was well worth the extra money. The room was very nicely decorated & comfortable with a lovely sea view. The only minor iritations in the room was the heating was constantly on (even in June) making the room very hot & the floorboards were loose & made so much noise that if one of you went to the bathroom in the night it woke the other. The food was fine (we went half board) but we found the bar expensive. We would definately stay at the County again, especially at the prices they charge.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank CEBManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 21 October 2011
Dear CEBmanche

Brilliant review I will certainly look at those floorboards.
The heat acually comes from the hot water system. Hope to see you soon.

Regards

Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2011

Six of us stayed at this hotel,good reception,good bedrooms very clean, food excellent and always hot good choice at meal time,waiter Diones was a delight,and couldn't do enough for us.We will stay again at this hotel

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank visitor186337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
huddersfield
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2011

We stayed in an up graded room with a Sea View, the staff were very helpful and freindly. The food was very good and exellant dinning facilites. The Hotel is in a good location to walk to the Theatre and not to far to the shops. We will certainly be returning, exellant value for money. June and John Hudddersfiled Yorkshire

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank huddersfieldbells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 16 August 2011
so glad you enjoyed one of our superior rooms and the Chef is delighted with your kind comments . we look forward to welcoming you back to the Bay County Hotel very soon.

Kind Regards

Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire Uk
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 August 2011

Just like to say how much we enjoyed our weekend break at the County Hotel. The rooms were spotless, comfortable and the food quality was excellent. The most important factor though was the friendliness of the staff and their efficiency. Everyone seems to go the extra mile in helpfulness and they greet you with a smile.... sometimes rare these days!!
We will definately come again. Thank You!

Room Tip: we had 3 single rooms with a sea view which were basic but comfortable. They didn't have a showe...
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank SherlockCheshireUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 16 August 2011
Thank you Sherlock our friendly staff really apreciate your comments. We know at the County that a smile cost nothing but can go a long way.

Kind Regards

Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wokingham
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2011

I do not normally write reviews about hotels, but felt on this occasion I should as I had used trip advisor myself to confirm that I had made the right choice by moving from the Marine Hotel to the County Hotel. The County Hotel is further away from the town, but the benefit is that the area is a lot quieter. We had 2 double rooms and 1 twin room all sea facing on the 2nd and 3rd floors, which were great. All comfortable and very clean. We had included B&B and evening meal. Good variety of choice for meals, very quick service and the waiting staff could not do enough. All staff at the hotel were very helpful and accommodating. If you have someone with you that is disabled (which we did) who struggles with walking too far just bear in mind the disabled access is round the back of the hotel. There is a lift inside the hotel, but it only holds 2 people at a time. This was not a problems for us as we are able to use the stairs, but could be a problem for a group of elderly people. Overall rooms good, food good, good value for money and lovely staff.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank AndrewWokingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 16 August 2011
We are so lucky at the Bay County Hotel to be in such a lovely quiet location. We are always willing to help any guests who may need it. sounds like your party had a great stay with us many thanks.

Kind Regards

Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 June 2011

My wife and I organised a weekend at The County for 16 guests, My wife and I stayed in room 124, the room although at the back of the Hotel was fine, clean, tidy with everthing we needed. The shower room was good again clean and tidy. We stayed in this Hotel last year and we had no problems then, perhaps this year the room was a little better. The jewel in the crown is the restaraunt, overlooking the bay, our waiter was wonderfull. a young guy who served our group very well and eager to please us. The Ballroom entertainment was poorly attended by guests, we couldent see why, as we was pleased with the varied acts. I would be one of the first to say if something wasent right in the Hotel, but it was fine, we had taken along a blind friend who experienced no problems, he was given the same room as the previous year on the ground floor and the staff ensured he was comfortable.

  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank DavidUK_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 5 July 2011
So Happy you and your group enjoyed the Bay County Hotel Llandudno, the restaurant notice board
is getting full up with good comments so many thanks, they are very much appreciated.

Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay County Hotel

Property: Bay County Hotel
Address: East Parade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Phone Number:
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#30 Romantic Hotel in Llandudno
Price Range (Based on Average Rates): £
Number of rooms: 100
Official Description (provided by the hotel):
Enjoying a magnificent site of the Promenade with stunning views of both of the Ormes, this lovely Victorian hotel offers guests a friendly Welsh welcome. Tastefully furnished throughout, and retaining many of the original Victorian features throughout, the hotel’s bar and lounges provide the ideal locations in which to relax. Laid back days can be spent enjoying the beach, strolling the pier or shopping in the newly opened retail development by the main shops. Alternatively, take a tram ride up the Great Orme or discover the numerous sporting pursuits that are on offer locally, too. For a getaway discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you couldn’t be better placed than in Llandudno. A small car park is located at the rear of the hotel, or there is unlimited free parking at the front of the hotel. ... more   less 
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Also Known As:
County Hotel Llandudno
County Llandudno
Bay County Hotel Llandudno, Wales

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