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“recent holiday”
Review of Bay County Hotel

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Bay County Hotel
Ranked #30 of 60 Hotels in Llandudno
Scarborough, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“recent holiday”
Reviewed 24 February 2013

We have just returned from a 5 day visit to this hotel and I offer nothing but praise.
Our first night was not great due to room positioning and the noise which could be heard from above from other residents enjoying themselves, doing absolutely nothing wrong, but it went on quite late, we could hear all the conversation as if they were in the next room,,,we rang the night porter on a couple of occassions but got no reply,ANYWAY,,The next morning we asked for a move and the lady was extremely helpful and we were moved immediately.
All stafff were superb, especially our waitress, she was extrememly fast,the service and the food was excellent , the rooms were cleaned and restocked to an extremely high standard.
Majority of the evening entertainment was really good including bingo, a fantastic comedian too one evening. Also a guitarist who played excellent tunes,,,,, had his family in,,bar staff were very efficient and ordering of drinks was done fairly, queueing system very fair,,
I would highly reccommend a visit to this hotel,,,,

  • Stayed February 2013, travelled with family
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Helpful?
2 Thank scarbgang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 5 March 2013
Dear Scarbgang
I would like to thank you for your praise and recommendation. I am very pleased to hear that we could accommodate your room move it obviously made your stay with us more enjoyable.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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693 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (346)
Date | Rating
  • English first
  • Any
English first
gloucestershire
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 February 2013

We stayed at the County Bay Hotel ffor the five day four night shearings coach holiday break.Although our first impression of our room was this is small and in the basement as well; it turned out to be a very well organised break in a hotel maybe dated ,but clean and cheerful and right on the lovely promenade of Llandudno.The staff are so attentive in the dining room, considering there was three coaches of people staying at the hotel we did not have to wait long for our meals .The water was really hot each day for our bath or shower the room was warm and the beds made up each day where very cormfortable if you require a good value five day break in february to a seaside resort with lots of shopping and beautiful views this is the one we shall be looking foreward to going back next year .

Room Tip: Pay for a seaview or one of the premier rooms if you require a litle luxery .
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  • Stayed February 2013, travelled as a couple
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Helpful?
1 Thank wanderer045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 22 February 2013
Dear wanderer045
What a fantastic review we look forward to welcoming you back with us next year.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 February 2013

We have just enjoyed a three night stay at the excellent County Hotel in Llandudno, the room was clean with a double bed and single bed, the sink was in the bedroom which wasn't a problem and in the bathroom was a toilet and bath with shower over. There was a kettle and provisions for making tea and coffee with sugar / sweetener and milk provided. For entertainment in the room was a TV and an alarm clock radio.
The housekeeping staff attended every day to remake the beds, clean and replenish the used tea coffee and milk.
The Hotel was well kept and since our last visit the bar area has been tastefully redecorated.
There was half board providing breakfast and evening meal and the restaurant was extremely well run with very friendly, helpful and efficient waiter/waitresses. In fact all the staff we came in contact with, in the bar and the reception, were equally helpful and friendly. The menu at both breakfast and evening was large and varied and the food and service was excellent.
There was evening entertainment with a comedian, and a singer, and a quiz and bingo night or as we did just to relax in the bar with friends and a pack of cards.

Llandudno is beautifully flat with a large curved bay and a huge safe promenade with seating almost the full length. The buildings of the town all look clean and fresh and the shopping facilities are all within walking distances and range from small seaside rock shops to supermarkets and the cafes are plentiful for lunchtime snacks.

All in all a great resort with lots to do and a hotel that certainly helped us to relax and refresh, well done to all the staff.
GeegWrighty.

  • Stayed February 2013, travelled with friends
    • Value
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Helpful?
1 Thank GeeGWrighty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 22 February 2013
Dear GeeGWrighty
Many thanks for your wonderful review of both the County and Llandudno with lots of possitive comments and useful advice.
Kind Regards
Andy Travis
General manager
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Burslem, United Kingdom
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 February 2013

We had a room at the back which does not bother us as one only sleeps in a room,
it was roomy and clean with a good powerful shower over bath, two windows made it quite bright,
the downside was the radiator that did not stay hot, and as I was laid up with a cough /cold made it hard to get warm at night, I had taken a water bottle thank goodness as I had read some of the reviews about the heating in some of the rooms, but I was still cold and found the bed to be cold and hard too, that along with the dated FAT telly made me glad I was only there for two nights.
The lounge/bar areas on ground floor were comfy, some of the sofas were a bit low and "tatty", but all in all it was a good place to chill with sea the views.
Entertainment was good on Sunday night, I forget his name but he was a comedian and singer
and got every body to have a laugh and sing along.
Could not fault the food or service, compliments to the chef and staff.
Would give it five if the heating had been working properly.

  • Stayed January 2013, travelled as a couple
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Helpful?
Thank paulantmart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 22 February 2013
Dear Paulanmart.
Thank you for your review I'm sorry to read that you were not well when you stayed with us that can really spoil your holiday. We do have plans to redecorate and furnish the lounge you refer to bringing it up to the standard of the other lounge. I'm glad you enjoyed all the other aspectsof the County Hotel.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
middlesbrough
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 February 2013

we were booked for the grand in llanddadno , unfortunatley we were told ten days before that we were going to the county bay hotel. when we got there were given two rooms fourty seven and fourty eight down in the basement. no 48 was ok , no 47 should never be used as it is a dissapointent when you walk in and see a small window very clostiphobic , the television ive thrown better away , the furniture was only good enough for firewood . two people couldnt pass one anouther unless at the top of the room and that was a squeeze . went up to complain but they did not want to no either there under manageress more or less said take it or lump it thers nothing we can do unless i paid fourty pound to be moved to a sea view room , as i pointed out it wasnt our fault that we had been put in this hotel. she also pointed out that it wasnt theres either . after an hour my friend went up and they decided to move us from room 47 but the room they gave us wasnt much better so we just stayed where we were . room 47 and 48 are just two rooms on there own in a place at a dead end in one corridor at the top of the corridor is a door with danger high voltage in case of fire there was nothing for us to escape to except from going back up the top of the corridor . after saying this the food was excellent and the young staff were brilliant and hard workers , but i would never return to this hotel again . p.s looked at some rooms in the basement which were nice and easy acsessible to exits i just find room 47 and 48 should be a no go .

Room Tip: just dont accept rooms 47 and 48 .
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  • Stayed February 2013, travelled with family
    • Value
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Helpful?
2 Thank maureen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 15 February 2013
Dear MaureenS
I must take exception to your comment regarding room 47 & 48 being a fire hazard they are very close to a fire exit which is clearly signed and on the same level. I can only apologies that we did not live up to your high expectations.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 February 2013

My husband and myself stayed at the County for 5 days it was a great experience from start to finish, the staff, the food excellent , rooms spotless, I could go on. You will not be disappointed.The manager Andy deserves credit for such a great hotel.

  • Stayed January 2013, travelled as a couple
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Helpful?
4 Thank puma58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 8 February 2013
Dear Puma58
Lovely to read how much you appreciated the County Hotel,after your kind mention I am putting in for a pay rise wish me luck.
Kind Regards
Andy Travis
General; Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 February 2013

We visited the county hotel on a 5 day shearings holiday the hotel was excellent, bedroom was very clean as was everything in the hotel, food was very good and all the staff were great entertainment was good, dining room was well set out plenty of tables for two,we will go again.

  • Stayed January 2013, travelled with friends
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Helpful?
7 Thank Allan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 8 February 2013
Dear AllanM
Thank you for your review. With your help we have now improved our rating on Trip Advisor, we are over the moon many thanks.
Kind Regards
Andy Travis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay County Hotel

Property: Bay County Hotel
Address: East Parade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Phone Number:
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#30 Romantic Hotel in Llandudno
Price Range (Based on Average Rates): £
Number of rooms: 100
Official Description (provided by the hotel):
Enjoying a magnificent site of the Promenade with stunning views of both of the Ormes, this lovely Victorian hotel offers guests a friendly Welsh welcome. Tastefully furnished throughout, and retaining many of the original Victorian features throughout, the hotel’s bar and lounges provide the ideal locations in which to relax. Laid back days can be spent enjoying the beach, strolling the pier or shopping in the newly opened retail development by the main shops. Alternatively, take a tram ride up the Great Orme or discover the numerous sporting pursuits that are on offer locally, too. For a getaway discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you couldn’t be better placed than in Llandudno. A small car park is located at the rear of the hotel, or there is unlimited free parking at the front of the hotel. ... more   less 
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Also Known As:
County Hotel Llandudno
County Llandudno
Bay County Hotel Llandudno, Wales

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