My sister booked a twin disabled room for my 90 yr old mother and disabled sister through shearings.
On arrival she was told there were no disabled rooms and shearings always say there is to get the custom.
My mum and sister could not shower all weekend as they could not get into the bath.
The room on 2nd floor had an electric shredder at rear of toilet which was very noisy and they didn't like to use during the night.
My sister was told there was no rooms for 3 people so i had to have a single room on another floor away from my family.
My room 113 had a walk in electric shower that only trickled water out, water stopped coming out in middle of me washing my hair, i complained to reception, there was no improvement.
i was woken at 7.08 on first 2 mornings with an alarm call i never booked, and did not appreciate.
The hotel was warm and clean, the food was hot with plenty of choice, our waiter was very attentive.
The bar service in the ballroom was good with the barman insisting he carry my tray of drinks each time.
We enjoyed the bingo each evening, managing to win a few times. We were glad of the entertainment in the hotel which meant we didn't have to go outside.
We will not return.
- Official Description (provided by the hotel):
- Enjoying a magnificent site of the Promenade with stunning views of both of the Ormes, this lovely Victorian hotel offers guests a friendly Welsh welcome. Tastefully furnished throughout, and retaining many of the original Victorian features throughout, the hotel’s bar and lounges provide the ideal locations in which to relax. Laid back days can be spent enjoying the beach, strolling the pier or shopping in the newly opened retail development by the main shops. Alternatively, take a tram ride up the Great Orme or discover the numerous sporting pursuits that are on offer locally, too. For a getaway discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you couldn’t be better placed than in Llandudno. A small car park is located at the rear of the hotel, or there is unlimited free parking at the front of the hotel. ... more less
- Also Known As:
- County Hotel Llandudno
- County Llandudno
- Bay County Hotel Llandudno, Wales