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“Where are the sausages !!!!”
Review of Bay County Hotel

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Bay County Hotel
Ranked #30 of 60 Hotels in Llandudno
Manchester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Where are the sausages !!!!”
Reviewed 20 April 2014

Nice Hotel, Rooms lovely and spotless, BUT they have the heating timing all wrong, we arrived in our room about 4pm the room was very very cold, this the time most people are showering and getting ready for evening meal, it came on about 7pm, no good,
Seven of us stayed here for two nights the staff and entertainment were very good. BUT breakfast... six of us ordered full breakfast when it arrive at the table we were told they had run out of sausage and beans, on the way out of the restaurant we noticed some people that had arrived after us had sausage and beans, We mentioned this at the reception they said " sorry and it would be sorted the next day"
Next morning we ordered full breakfast again, we did get a spoonful of beans BUT no sausage, The waitress said they had run out ,she was very apologetic we told her it was not her fault she was lovely and very attentive,
When we arrived home a friend who had stayed there a week before said she had the same problem at breakfast.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 669Geraldine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 22 April 2014
Dear 669Geraldine
I will pass on your comments to our chef who I'm sure will do his utmost to get to the bottom of this. I am so pleased that you enjoyed all other aspects of the service and the Hotel.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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692 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (345)
Date | Rating
  • English first
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English first
1 review
Reviewed 19 April 2014 via mobile

We have just returned after a lovely holiday when we booked we ask for shower only for us and two friends the lady said she would book us a table which she did lovely near the window!the staff and especially our waiteri think her name was Anne she always ask if we would like anything else the entertainment was brilliant especially Joey Howard we had lots of laughs what a lovely time we had would certainly recommend it!

Stayed April 2014, travelled with friends
Helpful?
Thank Davidbernard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 22 April 2014
Dear DavidbernardR
What a fantastic review and I do agree that Joey Howard is brilliant. It's great to read how much you enjoyed your holiday with us.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 April 2014

We have just returned from a lovely break at this hotel our room was lovely the only down side were the 3 stairs up to the bedroom and then having to use these each time we needed the toilet or shower. Having problems with stairs made this difficult for me . it was however really good value for the money. It was far nicer inside than first impression outside , it would be more inviting if the walls were given a coat of paint. We had a lovely waiter who was very attentive to us and was always very polite and a smile on his face. We would certainly go there again. Thank you.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Faith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 19 April 2014
Dear Faithb
We would love to see you back here at the County. We are just waiting for the weather to improve before painting the boundry wall we do paint it every year but it gets a bit wild here in the winter months.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 April 2014

Stayed here with national and not too bad a hol! Odd niggly things a problem. First, our room was on first floor just near main entrance - the all day/night bar kept us awake til well after 1am. They have a ballroom in the basement that they use till 11pm, so I don't understand why they close this and continue the all night bar directly under the sea view more expensive rooms - like mine?? It's quite a walk into town,15mins, which was a bit too far far some elderly guests to walk. But it's a lovely view and flat walk along prom. Plusses, Entertainment was great on all three nights, bingo, quizzes, Bruce's play your cards right, singers etc. And the crazy lady that called the bingo in a " Happy Birthday, Mr President /Marilyn Monroe voice," had us in stitches. Bar prices expensive, take your own in your handbag ladies! No excuse for crazy prices. Food good, restaurant waiters very helpful and knowledgeable of special dietary needs and menu choices that were suitable - which is rare, so 10/10 there. Room clean but dated and every bit of our floor creaked! Bed and pillows bit hard, definitely don't like communal bed spread which didn't look clean, so didn't use, although sheets were fine. Would I go back, poss yes, but not first floor sea view!

Room Tip: If you want sea view ask for room not on first floor, and away from the bar.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hell0chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 19 April 2014
Dear hellOchris
Thank you for your review with lots of interesting details and observations I'm sure our readers will find it interesting and helpful however it,s worth remembering we can.t please all the people all of the time.
Kind Regards
Andy Travis
General Manager
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Chatham, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 April 2014

We have just returned from a five day stay .The week was lovely and we very much enjoyed our stay at this hotel. The staff were all excellent and worked hard to make our stay enjoyable.
Nothing was too much trouble. I should like to single out our waiter who went out of his way to serve us well , he said that he had been there for 10 years so must be happy in his job and this showed through in the service that he gave. The room attendant should also be mentioned as our room was left spotless every day after her visit.The reception staff worked hard and were always polite and helpful. Well done to all.
We will definetly be returning soon.

Room Tip: Our room had an excellent sea view well worth the extra charge
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank pauline743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 16 April 2014
Dear Pauline743
I am absolutely over the moon with your comments and I know that our staff will be delighted to read your review. Lots of us have been here many years now but it's still nice to be appreciated many thanks.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire, UK
Level 6 Contributor
127 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 7 April 2014

We up-graded to a seaview room which was pleasant but very dated.Although, apparently we had been allocated a re-furbished room for our extra money but because I had requested a bath instead of shower only, the room provided turned out to be very tired indeed. The staff are all excellent, very professional & friendly, the poor bar staff must get very tired of hearing complaints about the bar prices which are way over the top...£5.60 for a large glass of draught inferior wine! Very few people used the bars....I wonder why?? If they lowered the prices more people would buy as there are no other bars in the vicinty they have a captive audience...I can only assume people drank in their rooms or did like we did & decided to get a taxi into town (only £2.50), after two rounds it had paid for itself.
Finally and with regret I have to comment on the food. I know it is hotel that is being run on a shoestring but packet soup which ALWAYS tastes like wallpaper paste no matter what flavour it is?? Come on Shearings, insist the chef makes fresh soup it is not rocket science & it is not expensive to do.

Room Tip: I would recommend paying the extra for a sea view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brenmeryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 15 April 2014
Dear Brenmeryl
Thank you for your review and the wonderful comments you make about our hard working staff. I do agree thet you get what you pay for however it's not true that we run on a shoestring I have passed your comments on to our Chef.
Kind Regards
Andy Travis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 April 2014

Really enjoyed our 5 day stay at the County Hotel..very clean, friendly and helpful staff.The hotel is in a lovely position and it was about a 15 min steady walk into the town, all on the flat.Would like to go back sometime in the future and see a bit more of the area. Only down side is we found the drinks to be very expensive , other than that very good value for money not forgetting the excellent food.

Room Tip: The sea veiw rooms are worth paying for.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Twosome2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCountyHotel, Manager at Bay County Hotel, responded to this review, 8 April 2014
Dear Twosome2014
Thank you for a great review short and sweet. We would love to welcome you back here in the near future.
Kind Regards
Andy Travis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay County Hotel

Property: Bay County Hotel
Address: East Parade, Llandudno LL30 1BD, Wales (Formerly The County Hotel)
Phone Number:
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#30 Romantic Hotel in Llandudno
Price Range (Based on Average Rates): £
Number of rooms: 100
Official Description (provided by the hotel):
Enjoying a magnificent site of the Promenade with stunning views of both of the Ormes, this lovely Victorian hotel offers guests a friendly Welsh welcome. Tastefully furnished throughout, and retaining many of the original Victorian features throughout, the hotel’s bar and lounges provide the ideal locations in which to relax. Laid back days can be spent enjoying the beach, strolling the pier or shopping in the newly opened retail development by the main shops. Alternatively, take a tram ride up the Great Orme or discover the numerous sporting pursuits that are on offer locally, too. For a getaway discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you couldn’t be better placed than in Llandudno. A small car park is located at the rear of the hotel, or there is unlimited free parking at the front of the hotel. ... more   less 
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Also Known As:
County Hotel Llandudno
County Llandudno
Bay County Hotel Llandudno, Wales

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