Stay here if you don't want a shower between 8 am and 10 am as the boilers are being reset so staff can do the washing during the morning. All guests should be at breakfast instead (I thought this might have been an emergency but this is a disclaimer for every day apparently) It is your fault you have no hot water , as you should have read the piece of paper sellotaped to reception desk when you signed in. ( it will not be pointed out to you!) Ignore the little diagrams to show you how the most complicated shower you will ever had to work, actually work, because clockwise means anti clockwise and yes, anti clockwise means clockwise! Don't buy a drink at the bar and expect to be able to drink it in the bedroom while on babysitting duties. You are not allowed alcohol in your room unless given permission.
I have never met with such rude and unhelpful service from reception ( including the manager herself) AlI wanted was a hot shower at 8.15 am. Is that so unreasonable??? If only someone had just offered to come to see the problem!
Ps Only the complaint that our room had not been serviced the previous day, was accepted.
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- Also Known As:
- Iris Hotel Llandudno, Wales