Appalling service from the manager here on Monday evening. I was sat drinking a hot chocolate with a friend who is trans. We were having a quiet chat when the manager came over and told us that he wanted us to leave as he didn't want us there. We had done nothing wrong and were very shocked by his treatment. I have made a formal complaint to head office and written reviews and messages to their facebook page, as yet these have received no response. If they ignore me, this will result in a hate crime being opened against them and stonewall will be involved. They can't get away with this time of behaviour. I am disgusted and appalled and 1 star is too much for these awful transphobic, antiquated attitudes.
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