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The Grand Hotel - Llandudno
Ranked #58 of 60 Hotels in Llandudno
Reviewed 8 January 2013

This was a cheap deal through National Holidays and we did not expect 5 star but did expect a clean hotel and nice food. On arrival we found our room was damp, brown water droplets on ceiling above the bed, on request we were given another room very basic but also had mold on the walls. The hotel and the rooms were not cleaned very well cobwebs around windows,large deposits of dust around radiators.The food was basic poorly presented and not very good on several occassions we had dirty plates, the plates always had water on them as not dried properly when mentioned to staff they just just walked away and did nothing they could not care about standards!

  • Stayed: January 2013, travelled as a couple
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5  Thank 650paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,321 - 1,327 of 1,824 reviews

Reviewed 7 January 2013

Short break that was cheap and cheerful. Hotel and food was very basic but clean and functional. Excellent driver in Andy. As with some other coach tours the trips always seem to include visit to shopping outlet, not our cup of tea but enjoyed by fellow travellers. Cannot comment on entertainment as we went out each evening. Think people need to realise that you get what you pay for, four nights bb plus evening meal and transport for less than £100, you are not going to get the Ritz... Only real negative was the heating, so hot we felt slowly cooked over night.

  • Stayed: January 2013, travelled as a couple
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8  Thank KevinEmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2013

Stayed here beginning of Jan with a National Holidays tour. The location of the Hotel is great and the food was really nice, that was the only good part. Now for the not so good bits. The decor was terrible, green and pink wood chip everywhere ( that looked 100year old), wall paper pealing, ripped wall paper, all off colour paint, parts just left half broken and cupboard door off ( not in the room). We were on the 5th floor and i have asthma and was very ill with it but still went with the advice of my doc. I am scared of lifts so asked if they could move us which they did do and i was very grateful. The only problem was that it was direct over the karaoke part ( which for some reason instead of having it in the ballroom underneath the hotel it was in the part direct under rooms) and there was terrible and very loud ( could not hear our tv for it) until 1am! We were setting off back to Leeds at 12.45 and we had to be out of the room for 10am. I went to the reception and explained that i was very ill ( had to see a doctor while there) with asthma and would we stay later in the room. I was told of course you can stay in it ( the tiny box that it was) till 12...for £15!!!!!!!!!!! I told them forget it. All in all it was not a great hotel. If the decor was better, the room was not as noisy and they didnt try rob their customers ( that were ill and in need) i would have given it a better score.

Room Tip: if you are not scared of lifts, up up up, to get away from the noise!
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  • Stayed: January 2013, travelled as a couple
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Thank xxxjoxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

Stayed for two nights half board. The deal was good value but the hotel was a real disappointment- anything but "Grand". On arrival the room we were allocated had a very damp wall with paper peeling off and black mould growing- certainly not acceptable even on a cheap deal. Staff changed the room on request to a basic but adequate room. Cleanliness was good and staff harassed but helpful. Food was very poor- it's hard to spoil a basic cooked breakfast but this was almost inedible- soggy toast, rubber eggs and everything barely luke warm including tea and coffee. Plates had food from the previous meal adhering to them at 2 of the 4 meals we ate.

Room Tip: Book somewhere else!
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  • Stayed: January 2013, travelled as a couple
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1  Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2013

We stayed at this hotel for Twixmas,the hotel is clean and bedrooms well set out and exceedingly warm throughout our stay.
We stayed on bed and breakfast and found breakfast a big disappointment as toast was soggy as it was kept warm over a bain marie of hot water. and fried eggs were often dried up.
On one morning the table was not set for us and we had to run around finding cups, saucers ,tea spoons and milk jugs which I felt were basic duties of the waiting staff.
The other food was hot and there was plenty of it available.
The reception staff were more than willing to help. throughout our stay but do not think I would rush back soon

Room Tip: Rooms with sea view have great views of the bay also some have balconies.
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  • Stayed: December 2012, travelled with friends
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5  Thank mysteryvisitor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2012 via mobile

Stayed on a twixmas break, great!! Rooms tired but spotlessly clean, staff efficient, entertainment in the ballroom first class! Food good never go hungry! No complaints as it is excellent value for money! Try it!

  • Stayed: December 2012
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4  Thank Hillary and Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2012

This is the second time my wife and i have been on the twixmas break, and we have booked to go again next year as well. If you book before leaving you get a 20% discount ( quite a good bonus ). Rooms clean, light and well serviced, the staff well mannered and helpful and the entertainment was relaxing, family friendly and very professional. All round a very relaxing time was had by us both. Would recommend this hotel 100%.

Room Tip: The superior rooms are great on both sides of the hotel, the premier rooms speak for themselves, the...
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  • Stayed: December 2012, travelled as a couple
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3  Thank maurice h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grand Hotel - Llandudno

Address: Happy Valley Rd, Llandudno LL30 2LR, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Restaurant Ski-In / Ski-Out Wheelchair access
Hotel Style:
#30 On the Beach Hotel in Llandudno
Price Range: £35 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel - Llandudno 3*
Number of rooms: 168
Official Description (provided by the hotel):
The Grand Hotel Llandudno is a magnificent Victorian building and is a prominent feature to the wonderfully conserved and famous, Llandudno North Shore Promenade. ... more   less 
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Also Known As:
Grand Hotel Llandudno
Grand Llandudno
The Grand Hotel - Llandudno Wales

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