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“overpriced”
Review of The Manor Hotel

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The Manor Hotel
Ranked #56 of 60 Hotels in Llandudno
Reviewed 10 August 2013

I stayed in the penthouse which consisted of two rooms I noticed it is not on the hotel website now I see why the room was so dusty, the furniture cheap the shower in the bathroom has been crudely installed the other room had an iron stain on the carpet the walls need to be repainted and the carpet on the staircase needs to be replaced. the bathroom does not have adequate lighting, the owner is friendly and so are the staff but housekeeping is very poor in the rooms for the amount we paid it was daylight robbery for what we got. The valance sheet on my bed was torn and the windows need cleaning as there was bird poop there was lack of attention to details basic things like cleaning , breakfast was average downstairs is nice and clean and decorated well its a shame that has not been transferred upstairs a major renovation is required in the rooms not keen on purple walls, bedside lamp and curtains too much purple.

Room Tip: the sea view is excellent shame about the quality, décor and cleanliness of the room
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  • Stayed: July 2013, travelled with family
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3  Thank blessing78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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252 - 258 of 347 reviews

Reviewed 27 July 2013

Very helpful owner and friendly staff. Nothing too much bother. We had three rooms for two nights. Very clean. Lashings of hot water. Good views. Easy parking. A fair walk into town centre but it's flat and beautiful. Super breakfast and lovely evening meals. Ham and eggs - delicious. Home baked ham - super taste. Freshly cooked and big portions. Sandwiches also beautifully presented. Scones served with jam, cream and fresh strawberries - a meal in itself. Scrunptious. Just a lovely stay with lovely people.

Room Tip: Go for superior if you can. No lift but does have ground floor rooms.
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  • Stayed: July 2013, travelled with family
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1  Thank WorkingtonJuliet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013 via mobile

What a disappointment! We booked a deluxe king-size room with sea view. This is not deluxe and the website is misleading. it is a small B&B st best, not a hotel. On arrival we were given a room called the Boudoir on the ground floor with a double bed and partial sea view - it was very dark, dusty and quite tacky and we were told that this was temporary for one night and they would be moving us to a better room for the next two nights. The price charged to us for each night was the same. The bathroom was extremely basic and unappealing. Good points were white fluffy towels and tea tray with biscuits.

We were moved to a 2nd floor room the next day. The shower (attached to bath taps) only dribbled cold to lukewarm water - we had no hot water for bath or shower for three nights despite reporting the problem - we were told the tank must have run out! On checkout we talked to the owner who said he would look at getting it fixed and apologised as no-one had told him. Only a small soap and one sachet of cheap shampoo was provided. There were cracked tiles in the bathroom, a tide mark on the bath.

There seemed a lack of care in the cleaning of rooms and some areas were not cleaned at all. The television and mirrors were dirty and under the bed looked like it had never been hoovered, the areas under lamps etc never dusted. The tiny television in the room did not work properly, although that wasn't important to us.

The bed the first night was ok although smaller than expected (it was not a king as described). The second room's bed although king-sized was hard and my back has been aching for two day.
Breakfast was mediocre although well cooked and the staff were pleasant and friendly. There is no availability for bar meals as described in the blurb. There is also no garden. The 'terrace, garden and sun terrace' described on website are one and the same - a small beer garden out front of the premises. The breakfast room boasts views of the sea and promenade but that is only for a few tables in the bar area. The hotel (it's NOT a hotel) was full and all three days we sat in the dining room which was a small dark room, a step away from the communal toilet. We had no sea views at breakfast.

They describe the hotel as elegant and they have used lots of dark black and silver wallpaper and furnishings in pseudo French Rococo style. However instead of providing large pieces of redundant furniture in the rooms and imposing colour schemes we feel the money would be better spent on updating the bathrooms and making the rooms more comfortable and getting the hot water to work.

Good points: fabulous sea view from upstairs room, tea tray, fluffy towels, large room, pleasant breakfast staff, free parking off road.

  • Stayed: July 2013
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4  Thank jtozer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

We have just returned from a 5 night break,staying at the Manor. When booking we were told that hotel does bar meals,however it turns out the bar meals were only available at the weekend, hence a bit of a walk into town.The only fault is a bit noisy Saturday, as people can sit outside drinking on front terrace till about 12.30 am, but apart from that, it was good.
Breakfast was excellent, Room 4 very nice with excellent view.
Mark and staff excellent service,cannot fault.
Would return.

Room Tip: Room 4, but can hear noise from outside
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  • Stayed: July 2013, travelled as a couple
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1  Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

We had two nights at the Manor hotel. We took our 16 month old son and had a comfortable stay at the Manor. The room was pleasant and the breakfast excellent!! we met some very friendly people at this hotel!

  • Stayed: June 2013, travelled with family
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1  Thank jess h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

Was disappointed with this hotel after spending ages looking. We stayed in room 10 and I felt I was on a slant - the wardrobe door wouldn't stay open and the room was too small . The deco downstairs was maintained to a reasonable standard but as you progressed up stairs I felt that they had forgotten to clean the stairs and fixtures. The breakfast was good - didn't try the bar meals. A good walk to town centre so wouldn't stop at that side of town again as no where to stop off to have a drink - only in hotels and no buses run along the prom. The bed was hard and my back ached after three nights sleep - the good thing about this hotel was the guests and locals who drank in the bar were friendly.

  • Stayed: July 2013, travelled as a couple
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1  Thank Janice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

don't know what place the other people stayed at but find it hard to believe its the same one, No Owner greeted us in any way throughout our entire stay the only conversation anyone had with us was on arrival from who-knows--( you have paid so much do you want to pay the rest now or later ) we paid it all then but wish we hadn't the room was meant to be a deluxe room ( joke ) it was dark ,it felt dusty (even if it wasn't) bathroom very basic and poorly finished, got up at 8am to find No hot water shower or sink if you want a hot shower you have to get up with the birds, wardrobe door failed to close,3 uncomfortable chairs, television and all mirrors looked like they were cleaned with dirty water, cables to tv were inside plastic trunking which was just hanging in mid-air not fixed to wall could only see (one twin plug socket which was connected to a 4gang trailing socket on the floor just dropped under the dresser) (very cheap idea and difficult to use if you have trouble bending down) also we were not advised at anytime of the public toilet right adjacent to our door although the public toilet was furnished better than our own room it wasn't nice having to hold your breath while entering or leaving our room due to obvious public toilet smells, possibley due to non-residents from the bar , the free wifi seems to be switched off early, we would never use this hotel again and would NEVER RECOMMEND IT TO ANYONE

  • Stayed: July 2013, travelled as a couple
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4  Thank julie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Manor Hotel

Address: 1 Craig y Don Parade | Seafront Promenade, Llandudno LL30 1BG, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#29 On the Beach Hotel in Llandudno
Price Range: £42 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Manor Hotel 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
The Manor Hotel is located directly on the seafront and is decorated to a high level of design and comfort, situated 2 mins from Venue Cymru and close to all attractions. The Manor Hotel has 18 en-suite rooms with Sea Views. Sky Sports & BT Sport available in the Public Bar. ... more   less 
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Also Known As:
The Manor Hotel Llandudno, Wales

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