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“Lovely but a bit tired”
Review of Ambassador Hotel

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Ambassador Hotel
Ranked #38 of 60 Hotels in Llandudno
Reviewed 20 February 2012

We stayed at the Ambassador between 10-12th February 2012. The staff are very friendly and the hotel is in a lovely position. It is spotlessly clean.
There wasn't a lot of choice on the evening menu but what we had was well presented and tasted lovely. The breakfast menu was very good with lots of choice, it was presented well and tasted wonderful with as much tea or coffee as you wanted.
Our room was of a decent size and very clean. However, we did feel it was a little tired, especially the bathroom. We had paid a little extra for a side sea view room and it was in a good position.
When we arrived we took our bags up to the room in the lift but this was an experience never to be repeated. The lift was very small and a bit rickety and even my husband (who does not suffer in confined spaces like myself) did not enjoy the experience.
We would like to say we did have a lovely weekend and the staff are lovely and very helpful.

  • Stayed: February 2012, travelled as a couple
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1  Thank SanY-60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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778 - 784 of 879 reviews

Reviewed 12 February 2012

Where to start with this review. I suppose I should start with something positive, the rooms are very clean...that's it really. The rooms obviously haven't been decorated or redecorated since the 1970's. In our room (307) the border on the wall doesn't even completely make its way around the room, and just when you think I'm being picky it stops in the middle of the wall not even in a corner! The bathroom was clean but the shower assembly was loose and not secure. The worst part had to be the restaurant experience. We were seated at next to another couple and we were so close to them we could smell their food! The waitresses although tried to be nice and polite were unable to do so due to the fact that as soon as we were sat down we were asked to order. When we asked for some wine the waitress highlighted to the dining room that we were on a pre-booked deal. When we tried to order our starters and mains we were told...."starters only!" quite abruptly. The starters arrived 60 seconds after we ordered them and within 3 minutes we were asked if we were finished. When they took the plates away we were allowed to order our mains...which arrived less than 60 seconds later......and yes the food definitely tasted and looked like it was under a heat lamp for quite a while. The service was supposed to be silver service but we were asked to remove the restaurant's things from the table so that the waitress could place the food on our table....very professional!! At that point we asked for a knife as there wasn't one on the table an we were given an evil stare from the waitress. Suffice to say that it continued like this until we left the restaurant...25 minutes after we were seated. And incase you're thinking we attended the restaurant late...we really didn't, we got there at 7pm and they started serving at 6.30. Also if you like a choice of time to eat your dinner, be prepared as they only serve from 6.30-7.30. I would NEVER stay here again!!

  • Stayed: February 2012
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3  Thank Colin1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2012

we have just returned from a 2 day break to this hotel. the reviews on here pretty much state that its not good at all but i dont agree.The check in was fine, the room was a 5 person room and we were just 2 so bigger than we needed.The room was cold when we first walked in and the heater was very small, but later it warmed up ok. the decor in the room was fine, the bed quite hard but ok, the duvet was i have to say quite poor but was clean. there was all clean linen, its just not good quality stuff.
the main complaints are the bathrooms and here i have to agree. its just they are very small and really in need of updating. the main reason is being too small, and i would remove the bath (which is very small by the way) and put in a shower cubicle, which would gain extra space for the bathroom.
its all clean enough though.
the breakfast was fine and the service prompt and very polite.
yes all Polish workers but so what, they are great and really work hard. Lucas the bar man was a really nice guy and works very hard.

we did not opt for evening meal as we like to strol the town for resteraunts, but the smell in the dinning room was nice and the menu looked really nice too.

the bar prices are fair for a hotel. good range of drinks too.

all in all it could be summed up like this. if its clean and warm and you can shower etc what is there to complain about. if i had paid £100.00 per night i would not be happy but we paid £80.00 for 2 nights b and b. what more can you ask.

to the people who complain at anything just think like this. get there unpack and enjoy.if you spend youre time going round the room with a magnifying glass looking for a hair or a tear its a bit sad.

thanks Ambassador we enjoyed our stay.

Room Tip: get a sea view room but it doesnt really matter as the side rooms are nice too
  • Stayed: February 2012, travelled as a couple
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3  Thank BEERTAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2012

Arriving in the town very late at night, cold and tired I was looking for somewhere convenient and good value. The Ambassador looked inviting from the outside and was literally right in the town and on the sea front. I was given a warm welcome by the very efficient and informative manager on the desk. The selected room was a single for me, whilst compact it was spotless and well equipped. The bathroom was smart and clean. To my surprise in the daylight the room offered a stunning sea view (too dark to see the night before) the breakfast was nice and there was plenty of choice, the service at this hotel with all those I met was courteous and excellent throughout. The brief time I saw the bar in the evening there was low key, yet appropriate entertainment and the bar was busy. The hotel seemed fairly busy for a very off season time of the year. I will certainly be coming back with my wife and children. Thanks

Room Tip: Sea View stunning
  • Stayed: January 2012, travelled on business
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Thank Andy_and_Daniel2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2012

WE recently had a weekend stay in Llandudno, IN the Ambassador Hotel in Llandudno, North Wales. IT It was our first visit to Llandudno and the Hotel was a family run Hotel. A large sea front building with excellent friendly service, good food, a great singer in the evening bar, lovely fresh cream scones with afternoon tea. A good all round perfect weekend. We walked off our superb english breakfast by walking up the Great Orme. An exciting toboggan ride and dry ski slope added to the fun. We shall definitely return after March when the chair lift and train ride up the Gt. Orme will be open. The Dinner in the Hotel is highly recommended. There is isn't one thing we can say that's bad. Just praise. Shops are within walking distance for those who want to browse. A really good winter break in inn a large warm cosy hotel with nice people and good food and service. Compliments to the owners and staff, absolutely spot on for young or old.

Room Tip: Have a sea view it's nice to wake up.
  • Stayed: January 2012, travelled as a couple
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Thank MidlandsLin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

Hi we stayed at the hotel Friday and Saturday night. Went on a discounted deal . ( so we might of got the cheap seats on the top floor)

The hotel is clean and staff are friendly . Breakfast was good service and you can choose what you would like to be fair was adequate and efficiently served.

Room was basic and a little out dated and a bit plain with no pictures on the wall but had tv and tea coffee facilities and at the end of the day it was clean and warm.

The bathroom was i need of an update there was lino on the floor which has seen better days, but again it was clean and we didnt run out of hot water so at the end of the day it did the job.

Nice bar area only disapointing thing was that if you wanted a drink later the bar had been closed . A little annoying but it was January but there again the hotel was full

little shabby out side in places. but in a good location

Dont think i would stay there again as i prefer a better standard ,but it did the job and was a cheap weekend. We had a good time !!

Hotel had a 3 star rating on the door i would say that was correct.

llandudno itself was very clean and well maintained enough bars shops and food places would return at some time.

all in all ok but its not The Ritz

  • Stayed: January 2012, travelled with friends
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Thank Wilburhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2011

Booked the Ambassador Hotel as a group booking for the Wales Grand Masters, Wales Great Grand Masters and Scotland Grand Masters, Scotland Great Grand Masters and the Wales Dragons over 60's team for an International Hockey Masters weekend in Llandudno. The Hotel manager, Simon, was a "gem" dealing with all the alterations that inevitably are made with group bookings and he made our booking a "breeze" ! The staff were friendly and could not do enough for you. Service was excellent. Rooms comfortable and clean and the 3 course meals were very good with plenty of choice on the menu. Poeple say you get what you pay for - with the Ambassador I suggest you get a little more and would add that for the price we paid I doubt if you can find this sort of value for money anywhere else in the UK. Well done Simon and the staff of the Ambassador !

  • Stayed: November 2011, travelled with friends
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2  Thank threewheelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador Hotel

Address: St. Georges Place | St. Georges Place, Llandudno LL30 2NR, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #38 of 60 Hotels in Llandudno
Hotel Class:3 star — Ambassador Hotel 3*
Number of rooms: 57
Official Description (provided by the hotel):
A uniquely styled traditional, family run, independent hotel for individual people. The Hotel is renowned for comfort, service & friendliness, but with a commitment to standards & disciplines, with a belief that this has to be affordable.Relaxing lounges or one of Llandudno’s best stocked bars, the choice is yours at The Ambassador.Our Patisserie is open from 10.00am to 5.30pm daily, where you can relax with a pot of tea or coffee. Spoil yourself with a sandwich made on home-baked bread, peraps indulge in a cream cake or afternoon tea. Our Head Chef and his team provide interesting and varied menus in The Restaurant based on local produce. All bedrooms are equiped with tea/coffee making facilities, direct dial telephone, multi channel flat screen Television and hairdryer.Strategically placed, exactly halfway between the bandstand and Pier. Getting about could not be easier - turn left from the front door and you are on the Promenade, turn right and ahead is the main shopping area of Mostyn Street, with many national and international stores.... it's so convenient!The Williams family is now in it’s third generation of caring for guests, many of whom have been returning for over 30 years. Why not join them! ... more   less 
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Also Known As:
Ambassador Hotel Llandudno, Wales

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