Went to this hotel late April 2012. Staff were very helpful, especially the receptionists. Downstairs the rooms were acceptable and clean looking with a large glass enclosed verandah to sea gaze. Sadly, the weather was appalling, so I did spend quite some time on the verandah. I took my spaniel with me and we were both treated with the greatest of respect, with the staff making sure Smudge had plenty of water and LOTS OF ATTENTION; even putting two dog bowls in our bedroom (never seen this done before).THANK YOU.
ERYL the female singer in the evening was brilliant.
The breakfast was not exactly hearty, but the sausages were excellent and I could have brought a ton home with me. . At 8.3oam I was told the hot breakfast wasn't ready yet and could have been another ten minutes, although it was earlier than that so I think there could have been a language misunderstanding between the Polish waiter and kitchen staff. The one thing I had to complain about was my bedroom .I was originally put on the third floor, with access only by the tiniest lift, which I could just about get into with my small dog. It was SO claustophobic that after using it once I realised I could not use it again. I don't suffer from this phobia normally, but it was like being in a moving coffin.Horrendous. The bedroom was dirty, the bed sunken and old and it was obvious somebody had been laying on the bed .There were also large grease marks from heads on the wall behind the bed, there being no bedhead.Ugh! I told the receptionist who siad he could not understand why I had been put in room 314 anyway (I didn,t question why)...and he offered me another room on the ground floor which was nearly as bad..more like a cellar...very dark and with only two hooks holding up the curtain. Eventually, he offered me a room on the first floor which I accepted. I felt like telling the management how effective simple bleach could be when used to rid mould on bathroom tiles!.....The shower was powerful and hot, however. Although the one sheet on the bed LOOKED clean I wasn't too sure about the faded blue pillow cases and duvet cover, the latter of which I'm sure hadn't been changed since the last occupant. I spent my two nights with a towel covering the pillow case...something I have NEVER done in 40 years of travelling all over the world.
I was very impressed with the friendliness of everyone, which made my short break quite pleasant, in the end. I notice a reviewer said how nice the coffee tray and cookies were....SO WHERE WERE MY COOKIES...? I would like to add that when I complained about the lift and the first room, the receptionist went out of his way to fix me with a better room and even going himself, in his break, to bring down my case and belongings, as I dare not use the lift to do so myself. THANK YOU.
- Official Description (provided by the hotel):
- A uniquely styled traditional, family run, independent hotel for individual people. The Hotel is renowned for comfort, service & friendliness, but with a commitment to standards & disciplines, with a belief that this has to be affordable.Relaxing lounges or one of Llandudno’s best stocked bars, the choice is yours at The Ambassador.Our Patisserie is open from 10.00am to 5.30pm daily, where you can relax with a pot of tea or coffee. Spoil yourself with a sandwich made on home-baked bread, peraps indulge in a cream cake or afternoon tea. Our Head Chef and his team provide interesting and varied menus in The Restaurant based on local produce. All bedrooms are equiped with tea/coffee making facilities, direct dial telephone, multi channel flat screen Television and hairdryer.Strategically placed, exactly halfway between the bandstand and Pier. Getting about could not be easier - turn left from the front door and you are on the Promenade, turn right and ahead is the main shopping area of Mostyn Street, with many national and international stores.... it's so convenient!The Williams family is now in it’s third generation of caring for guests, many of whom have been returning for over 30 years. Why not join them! ... more less
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- Also Known As:
- Ambassador Hotel Llandudno, Wales