We had good expectations of the hotel given it's prime location in the center of the promenade.
Room: The general cleanliness of the room was ok, the curtains are in desperate need of a clean as they were black with dirt at the back next to the window, the shower head was riddled with mold and looked like it was seeping murky jelly. Also on both nights we were woken up by loud banging noises coming from the water pipes in the bathroom which was a little disturbing for us.
Food: The food was very prompt however this was a set menu, the tables are very small to fit everything on and we felt pressured to order the courses as soon as we had sat down or finished the course, the food was piping hot I will give them that but we couldn't help but feel like this was the kind of food/service given at a nursing home.
Staff: The staff were helpful and friendly but some did struggle as English was not their first language and we heard a few couples having problems being understood.
If you are of a certain age group then I think they are catering just for you, otherwise if you are just looking for a room only and not expecting anything from the services then you should be OK here.
Not a hotel we will be looking at again and wish we had read up reviews before booking.
- Official Description (provided by the hotel):
- A uniquely styled traditional, family run, independent hotel for individual people. The Hotel is renowned for comfort, service & friendliness, but with a commitment to standards & disciplines, with a belief that this has to be affordable.Relaxing lounges or one of Llandudno’s best stocked bars, the choice is yours at The Ambassador.Our Patisserie is open from 10.00am to 5.30pm daily, where you can relax with a pot of tea or coffee. Spoil yourself with a sandwich made on home-baked bread, peraps indulge in a cream cake or afternoon tea. Our Head Chef and his team provide interesting and varied menus in The Restaurant based on local produce. All bedrooms are equiped with tea/coffee making facilities, direct dial telephone, multi channel flat screen Television and hairdryer.Strategically placed, exactly halfway between the bandstand and Pier. Getting about could not be easier - turn left from the front door and you are on the Promenade, turn right and ahead is the main shopping area of Mostyn Street, with many national and international stores.... it's so convenient!The Williams family is now in it’s third generation of caring for guests, many of whom have been returning for over 30 years. Why not join them! ... more less
- Reservation Options:
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- Also Known As:
- Ambassador Hotel Llandudno, Wales