This hotel is not tired it is asleep and dying. We stayed at the Chatsworth hotel on a National coach holiday. We were allocated room 308 and have never seen anything like it.The room was filthy it must have last been decorated over 20 years ago. The wallpaper was dirty discoloured and peeling. The skirting boards had a build up of dust and dirt. The rest of the woodwork peeled down to the bare wood. Again discoloured. The bed was falling apart. The base down to bare wood and the headboard filthy with greasy headmarks on it. Tiny bathroom. Mould on sealant and tiles.The wash basin which was actually in the bedroom had constantly running taps which would not turn off. Went to reception desk to complain. Given a frosty reception but eventually allocated room 356. This was not muich better than the other but we had to accept it. Bed really hard. Decor, bathroom just as bad as previous room. Is this acceptable in 2013 that people have to put up with these conditions. On their website they are showing photos of their refurbished rooms. These do not represent the majority of rooms in this hotel. The staff were indifferent to the guests and could do with some PR training.The food adequate but plain and not much choice. I would not reccomend this hotel to anyone.
- Official Description (provided by the hotel):
- We are a Victorian hotel situated in the centre of the promenade. The beach is opposite the hotel and the main shopping street is directly behind and only minutes away from the theatre. We have a very limited spaced free car park within the hotel, the majority of parking is on street on the promenade (£1.50 per day low season £3.00 per day high season (correct at time of posting this message)). Badge holders have free unrestricted parking, except in the coach bays. Please feel free to contact the hotel for any further details. ... more less
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- Also Known As:
- Chatsworth Hotel Llandudno
- Chatsworth House Hotel Llandudno, Wales