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“Amazing”
5 of 5 bubbles Review of Osborne House

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Osborne House
Ranked #23 of 59 Hotels in Llandudno
Certificate of Excellence
Wales
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Amazing”
5 of 5 bubbles Reviewed 4 August 2012

Last month my husband and I stayed for one night in Osborne House. It was everything that we expected it to be. On arrival we were showed where to park our car. I thought that it was a real bonus having a car park.
On entering our room a nice touch was the fact that there was a cafetiere, ground coffee, fresh milk and home made biscuits The suite was so luxurious, offering lots of space and gorgeous furnishings. The bed was huge and so comfortable. The bathroom was fantastic, with a spacious powerful shower. The towels were good quality and dressing gowns were also provided.

The cherry on the cake for me was having breakfast served in our room, which we ate by the window over looking the prom. You ordered breakfast the night before, the choice was excellent and the bread and pastries were home made.

The service was excellent, all staff that we encountered were polite, helpful and friendly. I will definitely stay there again

Room Tip: All 6 rooms overlook the sea and prom.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LottyWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 28 July 2012

Myself and my partner wanted to go somwhere nice for dinner, this place was recomended to us.We walked into the restaurant and were given a very warm welcome, the restaurant was gorgeous.
We decided to go for the 3 course meal for £20 each.We were pleasantly surprised, the food was great and plenty of it. It was very fresh and very good quality.It was the kind of food you would expect to get in a 5* hotel in London. Fantastic value for money.The staff were very profesional and helpfull. The whole experience was so relaxing and we would without a doubt go back.

Stayed July 2012
Helpful?
2 Thank Sarah b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 July 2012

I treated my friend to a birthday stay at Osborne House. I had stayed previously with hubby so knew it was a fantastic hotel, in every way.
I cannot thank Jo, the Manager enough for the excellent assistance she gave me to ensure that my friends birthday treat would be perfect in every way, nothing was too much trouble and the service received from all staff members was excellent.
Our twin suite was amazing and it was really nice to eat our breakfast, in our room, overlooking the Prom. Jo. The Manager and her team provide an excellent service. Everything about The Osborne is lovely, staff, rooms, decor and food. Please do not hesitate to either eat or stay here, its a treat in every way. Enjoy it.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
682 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 476 helpful votes
5 of 5 bubbles Reviewed 17 July 2012

Quick summary: very spacious suite-room with eclectic decor. On site parking. Excellent service.

We stayed three nights in the 104 - Katie room, which has an ocean view and across from the pier. The room has a very comfortable, large, high 4-poster bed, sitting area with a sofa and table/cahirs at the window, big desk. The decor is a mix of roccoco antique and modern, with a touch of shabby chic - great ambiance. Big chest of drawers, good closet space, empty fridge for your stuff, coffee/tea makers (delicious press coffee), free wifi performed well. Fireplace in the living room area. You can really spread out here.

As usual, the duvet was too warm, but they responded well and replaced it with a lighter blanket-and-sheet arrangement.

Spacious bathroom with separate tub and shower; good towels and toiletries.

Very nice continental breakfast delivered to your room. You are welcome to go for the cooked breakfast array at the Empire, but we were happy enough with the Osborne offering of pastries, fruit, yogurt, coffee/tea, etc. as you wanted to tick off on the order menu.

Excellent housekeeping throughout. Friendly, helpful, professional staff.

The public rooms also have a lot of personality in the decor -- lots of Victoriana, chandeliers, and erotic art here and there. The bar is a nice palce for drinks.

We ate at the restaurant one night, which was pretty good. It had a wide enough range to please most tastes, but it was a safe menu of starters and mains -- I get the senese that the chef was more talented than the menu allowed him to be. We also dined at Osborne's sister hotel/restaurant, the Empire, and there was a little more adventure (but not a lot.) Good, solid, well-prepared English food. Still, there is a very good deal of a 19.93 pound 3-course prix fixe.

My only real complaint is the confusion with the many unmarked light switches. More than once did we switch off the fridge.

To sum: if you want to stay in Llandudno, this would be a delightful place to stay.

My only other complaint is with other guests, nothte management. Really, people -- do not feed the seagulls that will land on the window sill. Besides carriers of various diseases, they are likely to drop that big chunk of raspberry pastry on the sill and leave goo. Obviously, enough people have given them food that they are trained to visit the sill as soon as they see anyone at the window.

Room Tip: The sea view rooms really add to the atmosphere.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mme_X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
402 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 bubbles Reviewed 9 July 2012 via mobile

We had a day out yesterday and headed to Llandudno. Hadn't been for years. Walked around town for a while and found Osbourne House hotel after reading the great reviews on this website.
There was a standard Sunday lunch menu and it was great quality and value. Service was superb, which it should have been given there were only 4 tables occupied (Marray was playing in the final). It was very enjoyable, relaxed and we wished we had been staying so that I could have had another glass of wine and sunk into the comfy-looking sofas in the lounge!
One question: What's with the ceiling and walls in the dining room? They look like they've suffered from candle smoke for a hundred years and although it's quite a shabby-chick look, it's beginning to be at the point where it's frankly scruffy. It irritated me every time I looked at it.
Don't let it put you off, this is a great place with a quality product.

Stayed July 2012, travelled as a couple
Helpful?
2 Thank timchambola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 July 2012

The old Victorian building has a warm feel when you enter. The mixture of old and new decor is a perfect balance.

The food, which is of a very high standard and locally sourced, is always fresh and beautifully presented.

The rooms are spacious and, in my opinion, even better than The Dorchester!

Osborne House is well worth a visit!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MDT_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 18 June 2012

Visited Llandudno recently after a long gap and pleasantly impressed - town looks good and a lot more upmarket.
Had lunch at Osborne House: set price for three courses at £15.00. Dining room is well appointed and it is evident the owners have made the effort to make eating here an enjoyable experience. Bar area is good too.
For the price paid the standard of the food is top class and akin to what you would expect in more expensive restaurant or top end hotel.
Very good british seaside town restaurant . In the same league as the Wentworth Hotel in Aldeburgh and the Swan in Southwold for food - which in our opinion are also very good.
Osborne House - 9/10

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank ManchesterPagey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Osborne House

Property: Osborne House
Address: Promenade 17 North Parade, Llandudno LL30 2LP, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Hotel Style:
#13 Luxury Hotel in Llandudno
#13 Romantic Hotel in Llandudno
#24 Family Hotel in Llandudno
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Osborne House 4*
Number of rooms: 7
Also Known As:
Osborne House Hotel Llandudno
Osborne House Llandudno, Wales

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