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“Far from good as previous visits!!!”
Review of Osborne House

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Osborne House
Ranked #26 of 60 Hotels in Llandudno
Certificate of Excellence
Reviewed 27 May 2014

In the past we've has decent food & service, but on our last visit the food wasn't up to the Osborne's usual standard, and the service was alright. We went to Osborne House for lunch & for a lunchtime the place WAS busy, but I felt that the little things that have been there in the past was missing this time.
As the majority of the table were drinking some form of alcohol & one of the senior members of the party asked for a couple of jugs of water to be left on the table, to be told that they don't leave jugs of water on the table & that staff would fill the glasses as required - the only time this happened was when we found a member of staff & asked for a top-up.
The standard & quality of food had definitely gone down, there seemed to be very little care with the presentation of the food, the various meats according to party members was overcooked, even the Yorkshire puddings were different, one person had soft ones whilst another had crispy ones. The beef was overcooked whereas in the past it has been cooked beautifully, even the salmon - that too was overcooked as it wasn't soft in the middle & the outside showed signs of being kept too long under the warming lights. The menu said that there was vegetables with one of the meats, but when the main arrived there was NO vegetables so we had to ask for some.
We even had to ask for teaspoons for the very young children in the party for their ice-creams as they were given large dessert spoons!!!!!
I would be very dubious in going to Osborne House in the future.
Finally although it is possible to have a set 3 course menu, there is NO discount for a TWO [2] course menu - you pay the same, my suggestion - HAVE A 3 COURSE MEAL & GET VALUE FOR MONEY.

  • Stayed: May 2014, travelled with family
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1  Thank BillsDouble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 - 193 of 360 reviews

Reviewed 26 May 2014

Came here for an evening meal after a recommendation from the hosts at Lawton Court. The food was lovely and I would definitely recommend the Chicken Risotto. The lamb shank was also lovely too. The staff are all so friendly and polite and make you feel special. The décor was grand. Will eat there again.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
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1  Thank PauloDiWarnio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

Fourth visit to this unique hotel which exceeds all expectations. A gem to find and one to cherish & repeat.
Owners and the management go beyond all that could be expected.
The rooms are tasteful and filled with Victorian splendour. The bar and restaurant we found to be of the highest quality and having travelled extensively we genuinely highly recommend this Hotel & Restaurant.

Stayed: May 2014, travelled as a couple
Thank Tanis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Booked for sunday lunch once again and we were not dissapointed ! everytime we eat here we cannot fault the food or the staff ! always friendly & attentive . whether its lunch or evening always good & reasonably priced ! thanks once again !

Stayed: May 2014, travelled as a couple
Thank sharaiei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

Met up with some clients and enjoyed an excellent meal in lovely surroundings. Service was first class, highly recommended. Restaurant is superb and a must if you are in the area but make sure you book.

Room Tip: Make sure you book
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  • Stayed: May 2014, travelled on business
    • Value
    • Service
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2014 via mobile

recently stayed here for 2 nights
For my wife's birthday it's a beautiful small Victorian themed hotel .rooms are huge separate living areas ,bedroom ,bathroom
Rooms are themed with oldy Worldy artefacts beautiful fire place with a living flame fire lovely for a spring / winter evening . continental breakfast of choice delivered to your room or visit sister hotel for a full English I prefare the luxury of having it in room
We had family of eight for birthday meal Saturday evening food
Service & dining experience first class . Staff wonderful the price
You get what to pay for here looking forward to are next visit already .

Stayed: April 2014
Thank 84to87legends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

We were recommended to eat at Osborne House by our Hotel, Lawton Court, and we weren't disappointed! The service was excellent and the three couse meal at £21.95 per head was very reasonable. The food was delicious and piping hot! We were given ample time to consider our choices and the staff were efficient and friendly. Definitely an enjoyable experience. We would definitely return and recommend the food to anyone.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Thank alison B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Osborne House

Address: Promenade 17 North Parade, Llandudno LL30 2LP, Wales
Phone Number:
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Hotel Style:
#13 Romantic Hotel in Llandudno
#13 Luxury Hotel in Llandudno
Price Range: £145 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Osborne House 4*
Number of rooms: 7
Also Known As:
Osborne House Hotel Llandudno
Osborne House Llandudno, Wales

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