In the past we've has decent food & service, but on our last visit the food wasn't up to the Osborne's usual standard, and the service was alright. We went to Osborne House for lunch & for a lunchtime the place WAS busy, but I felt that the little things that have been there in the past was missing this time.
As the majority of the table were drinking some form of alcohol & one of the senior members of the party asked for a couple of jugs of water to be left on the table, to be told that they don't leave jugs of water on the table & that staff would fill the glasses as required - the only time this happened was when we found a member of staff & asked for a top-up.
The standard & quality of food had definitely gone down, there seemed to be very little care with the presentation of the food, the various meats according to party members was overcooked, even the Yorkshire puddings were different, one person had soft ones whilst another had crispy ones. The beef was overcooked whereas in the past it has been cooked beautifully, even the salmon - that too was overcooked as it wasn't soft in the middle & the outside showed signs of being kept too long under the warming lights. The menu said that there was vegetables with one of the meats, but when the main arrived there was NO vegetables so we had to ask for some.
We even had to ask for teaspoons for the very young children in the party for their ice-creams as they were given large dessert spoons!!!!!
I would be very dubious in going to Osborne House in the future.
Finally although it is possible to have a set 3 course menu, there is NO discount for a TWO  course menu - you pay the same, my suggestion - HAVE A 3 COURSE MEAL & GET VALUE FOR MONEY.
- Also Known As:
- Osborne House Hotel Llandudno
- Osborne House Llandudno, Wales