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“Good in places”
Review of Cae Mor Hotel

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Cae Mor Hotel
Ranked #45 of 146 Llandudno B&B and Inns
Reviewed 23 October 2013

Our room on the first floor was fine but some of our friends had much smaller rooms with no view.service was friendly and efficient and given the price we paid the food was very good value for money.
The water supply in some parts of the building was spasmodic and could be improved although this might have been a one off problem.
Another plus for us was that there was ample free parking -raking on the promenade is charged.

Room Tip: Ask for a room with direct sea views.
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  • Stayed: October 2013, travelled with friends
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1  Thank M888RJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaeMorHotel_30, General Manager at Cae Mor Hotel, responded to this reviewResponded 14 November 2013

Dear reviewer,

Thank you for your comments regarding your stay with us and I'm pleased to read you had an enjoyable time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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334 - 340 of 437 reviews

Reviewed 25 September 2013

The location of this hotel is perfect for a theatre trip... It's next door. Lovely sea view from the room and it was clean and spacious. However, we paid top price for this room on the second floor and it fell below my expectations. The carpet was very tired and the wooden window frames had seen better days and they had had been poorly painted as well as the glass. Flakey paint on the outside stonework added to the list of things to do.
The bathroom was very compact to say the least... It had a bath with an overhead shower mixed by the taps. Not easy to negotiate if you are infirm... Trying to get your leg over into the bath and out to have a shower isn't what I expected for £130 a night. Not good value for money. I can only judge the room that I was in.
These are the little things that make your stay very good or just average... The plus side was the staff and the service is good. Very good breakfast as you would expect.
It's a great location for the Theatre and I am assured that some rooms have been updated to a high standard. So I would ask exactly what your room is like before you arrive.

Room Tip: Sea views are a premium price.... Call and ask what facilities your room has ie a real shower or one...
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  • Stayed: September 2013, travelled as a couple
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1  Thank John5389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

I had booked into the Shelbourne as usual but due to a booking mix up they asked me to go to their up market sister hotel the cae mor.
I arrived to be shown to my room which was ok, then I decided to eat at the hotel. I had a drink at the bar and then went into the dining room and waited for service, and I waited and I waited. Eventually I went to look for a member of staff, a lady attended me and served me with an average meal.
I went to bed and heard every noise in the next room via the thin walls.
Enoughs enough, never again.

  • Stayed: November 2012, travelled on business
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1  Thank Taffyby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaeMorHotel_30, General Manager at Cae Mor Hotel, responded to this reviewResponded 18 September 2013

The management of the Cae mor and our sister hotel have investigated the review and we have no record of this guest - who used to be a regular at the Shelbourne - being moved to the Cae mor hotel in November 2012 as stated.
The last record we have of the guest staying with us is January 2011, we have emailed the customer directly who as yet has not confirmed/proven their stay in November 2012 as stated.
Since the customer stayed with us nearly 3 years ago we have made significant changes to our menus and kitchen team and whilst we admit mistakes and issues do happen this incredibly old review is not indicative of our service today.

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Reviewed 12 September 2013

this is your typical seaside hotel, average hotel for a hefty price tag. Staff are friendly and welcoming. Room as clean but can hear everything going on in the other rooms..Would I return...maybe but not at the full asking price

  • Stayed: September 2013, travelled on business
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Thank lainemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaeMorHotel_30, General Manager at Cae Mor Hotel, responded to this reviewResponded 18 September 2013

Dear Reviewer,

Thank you for your comments regarding your recent stay with us, i'm pleased to see that over all you enjoyed your stay and you found the staff to be welcoming and friendly.

Concerning your comment about not being worth the money and the hotel being your typical seaside hotel these are your personal opinions and i'm sorry you felt that way as we strive to offer the best possible service for a full service hotel.

I do hope that your feelings concering your stay will not prevent you from returning again.

Regards
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2013 via mobile

Room was booked and confirmed through hotels.com but no room was reserved for me! Not the hotels fault and they found me a room and charged £17 less than hotels.com.

The too was fine, as was the shower room and the bed was comfy.

The walls are a little thin and I'm a light sleeper, the snoring from the next room kept me awake and I expect that when I did fall asleep they were awake, as I could snore for England.

The staff are very friendly and polite.

Breakfast was disappointing, the sausage was undercooked and they bacon not cooked as much as I like but the poached egg was terrible! I can't believe it got out of the kitchen. The yolk and the white were no longer together and the white wa watery and tasteless. The yolk was soft but also tasteless, they state that the eggs are organic, if that's the case give me the supermarket value eggs any day!

I could have complained about the breakfast and had it replaced but I had to be somewhere.

All in all I would be happy to go back and I'd let them know how I like my eggs bacon and sausage cooked whe I ordered breakfast.

  • Stayed: August 2013
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Thank Pooley-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

I have mixed reviews over this hotel, and by paying £115 for a luxury room. I was not really satisfied.

Good
Center location overlooking the sea, Walking distance to the busy town center with lots of cafes, restaurants, shops, and you can take a stroll to the pier, and also to the cable car station which can reach up to Great Orme.;
Private carpark adjacent to the hotel, with plenty of spaces;
Friendly and cheerful staff being at the reception counter or at the breakfast room;
Nice touches, like kettle, instant coffee, tea, milk;
Clean and comfortable bed and duvet;

Bad
The toilet cover and surface were not wiped or cleaned properly. This had put me off;
Toilet flush not working well. Once you flush the first time, you need to wait pretty long for the water to fill up for the next flush;
The bathtub drain must have clogged, thus the water drained very slowly and the bathtub was soon filled up with water;
Had scrambled eggs on toast for breakfast, but it was cooked too dry, and tasteless;
The walk in wardrobe was old dated with torn off wall paper.

I saw a lot of good reviews on this hotel, so I guess I was just the unlucky one on that particular day. Hopefully the management will fix the issues so as the next guests will enjoy their stays, afterall this is really a pleasant hotel with fantastic location

  • Stayed: August 2013, travelled as a couple
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1  Thank HEinUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

Family room ws awesome - two separate rooms with interconnecting corridor. Nice touches like bottles of water and biscuits in rooms. Sea view (if you crane your neck). Very comfy. Plenty of car parking.

It is a fair walk to the Pier though, so if you plan to leave the car and walk, bear that in mind! We had lovely weather and enjoyed the walk!

  • Stayed: August 2013, travelled with family
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Thank Sandi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cae Mor Hotel

Address: 6 Penrhyn Crescent | Llandudno. Conwy., Llandudno LL30 1BA, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #45 of 146 B&Bs / Inns in Llandudno
Price Range: £62 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cae Mor Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
Welcome to The Cae Mor Hotel, we are the ideal base if you are coming to a show or event at The Venue Cymru being right next door and a large free car park that’s one last thing to worry about. When you visit The Cae Mor Hotel you notice the beautiful blend of Victorian Period Features with tastefully decorated areas to relax and unwind, whilst watching the sea. All our bedrooms are en-suite with flat screen televisions, toiletries and hospitality trays as standard with most rooms offering a sea-view The Cae Mor Hotel offers a great base to explore Llandudno and its surrounding areas. All rooms are served by a lift, with level access into the hotel along with Two Ground Floor Bedrooms adapted for those a little less able. From Spring 2018 we are offering Pre-Theatre Dinner at the hotel using locally sourced produce, prepared by our talented team of Chef’s. Booking direct with the hotel always guarantees the best rate, you can do this by calling one of our friendly staff. ... more   less 
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Also Known As:
Cae Mor Llandudno
Cae Mor Hotel Llandudno, Wales

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