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“Review of yet another stay lovely at the Marine.”
Review of Bay Marine Hotel

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Bay Marine Hotel
Ranked #35 of 60 Hotels in Llandudno
Wales
Level 4 Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Review of yet another stay lovely at the Marine.”
Reviewed 3 October 2011

Further to previous reviews in respect of stays at the Marine, my Wife and I where so disappointed this time! Disappointed that we couldn't stay for another 4 nights! We tried to stay the following week but the Marine was full, so we tried to book for the following week end and that was fully booked also!

We stayed at the Marine, as we have done many times before on Weekend of 1st July 2011 for our 15th Wedding Annivarsary and my Birthday. (Never mind which one!!).

The Reception Team where as usual friendly and helpful (A particular mention for Kelly) and we where given one of our favourite rooms which we requested before travel.

The food was very good and varied as usual. This even though my Wife has Coeliac Disease. (All food must be Gluten Free, so she has dietry needs). The waitress was efficient and friendly as usual and in fact all the staff at this hotel are to be commended for the way that they look after guests.

This praise is coming from a guy that would put Victor Meldrew to shame normally being prone to moan if things are not as they should be.

With our honest experience we just cannot understand why anyone gives negative reviews for the Marine.

For what you pay and what you get generally speaking the Marine offers very good value indeed, as all Shearings Hotels do. And my Wife and I have stayed at quite a few!

For us staying in the best Seaside Resort in Wales, which in our honest opinion Llandudno is, and at the Marine Hotel, makes for a lovely holiday in Summer or Winter.

Chris and Kenny Thain

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Booze C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, 2 November 2011
Hi Boozercruizer, you are putting that many good reviews on for the Hotel, people are going to think you work here. I'm really pleased that you have and thank you for taking the time to help give a balanced view of the service and standards that we offer here at the Hotel. Thanks again. Marcus Williams, General Manager.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (347)
Date | Rating
  • English first
  • Any
English first
Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2011

my wife and i had a three days stay the room could be a lot cleaner. the paint work and the carpet has never been touched for a very long time ,my wife would not have a shower because it was dirty, The rest of our stay was nice and the food was ok,the hotel itself could do with modermizeing if that work was done it would be a 5 stars hotel

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank william w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, 2 November 2011
Hi William, it sounds like you enjoyed your stay despite the room not meeting your expectations. I am pleased your found the meals to your liking and that you have scored us well on service. Your comments on cleanliness are noted and efforts are being made to improve on this. Thank you for your comments. Marcus Williams, General Manager.
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Liverpool
Level 4 Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 28 September 2011

Just had a 3 night stay at the Marine Hotel, not the worst hotel I have been in but not the best either. The good points are it is very central, on the promenade itself so if you are lucky enough you get some great views of the sea or the mountains, it is clean and has very friendly staff. The food is good with a good choice for breakfast and for evening meal. However if you are looking for fine dining this is not the hotel for you. Meals are general run of the mill but fresh vegetables and plenty of them if that is what you are looking for. Breakfast included cereals, toast, juice and whatever you wanted for a cooked breakfast including kippers! You will not be hungry.
On the downside we had a 4th floor room which was tiny and the bathroom was so small the only place to put a towel rail was above the toilet. The sink was a very small hand basin.The bed needed replacing as did the carpet. This hotel needs a good refurbishment. However it had a warm swimming pool which few people used so we had it all to ourselves. We loved the central position of the hotel and if you can look beyond the decor then it represents good value for money. Would I stay here again, I might, however it is over subscribed by pensioners waiting for the entertainment to come on stage. Took one look around me and it was like God's waiting room! Not for me I'm afraid, but it might suit some!

Room Tip: get a sea view worth the money I would think.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chinaliverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, 17 October 2011
Hi Chinaliverpool, thankyou for the time you put into your review; it is most comprehensive. It is good to read that you enjoyed your stay with us and found the hotel a pleasant place to be. Marcus Williams, General Manager.
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Bromley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2011

We spent four days and it was an awful experience in so far as the accommodation and food are concerned. Our room was very poor with dirty window frames and toilet. Our wash basin had a bad crack and one of the taps 'swivveled'! The shower fitting was fine but the tray showed rust around edges and no place to put soap or shampoo. We asked for these things to be looked into but little was done. Finger marks on door and dirt under sink remained.
The food was dreadful, apart from breakfast.
The plus was two extremely helpful girls on Reception.

  • Stayed September 2011, travelled with friends
    • Value
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Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, 2 November 2011
Hi John L, reading your review I am presuming you travelled with June who placed the review below. Again I can only apologise to you both for your experience here. I am concerned that issues raised whilst you were here were not dealt with to your satisfaction. Thank you for taking the time to post your review. Marcus Williams, General Manager
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Travellers are raving about these Llandudno hotels

London, United Kingdom
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 September 2011

What can I say...the rooms were badly cleaned the windows with 1" dirt set to paintwork...the rooms were made up each day but the sink was not touched neither was the toilet fro m the time we arrived until we left. yuck...one of my friends rooms had a badly cracked sink...and the shower she had to clean before she could use it....the food wasnt too bad most days..but there were a couple of disasters that couldnt be eaten...shearings what has happened to you?

Room Tip: book the next bay hotel along the road which has been renovated
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank june h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, 2 November 2011
Hello June, I can only apologise for the condition of the rooms you and your friend stayed in whilst you were here and for the food in the dining room also not meeting your expectation. It is difficult commenting on your experience here or the specifics of your stay as I only have your review to refer to. At this point I can only assure you that action is being taken to review the standards in the Hotel and thank you for taking the time to raise issues noted. Marcus Williams, General Manager
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Leeds
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2011

We booked late and really enjoyed the facilities we got. The hotel could do with a bit of updating but which couldn't. A swimming pool was a bonus for a morning dip.The room was small but who goes away to spend all their time in their room. The food was filling and more than expected. We would go again and would recommend to friends.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, 17 October 2011
Hi Daniel R, really pleased to read you enjoyed your stay and that the hotel met your expectations. We look forward to seeing you again. Marcus Williams, General Manager
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Bolton
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 September 2011

Wallpaper wet and peeling and full of black mould. Plaster falling off all over the carpet. Must have been like this a while as residual smell.Only stayed one night but had paid up front for three.

Room Tip: Sorry only know how bad room was the room we had 306
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
Helpful?
3 Thank dupedBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MWilliams59, General Manager at Bay Marine Hotel, responded to this review, 17 October 2011
Dupedbolton, I can only appologise for the condition of the room that was let out to you. There are occasions when leaks occur and we normally do our best to ensure guests are not exposed to the consequences. Marcus Williams, General Manager
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Additional Information about Bay Marine Hotel

Property: Bay Marine Hotel
Address: Vaughan Street, Llandudno LL30 1AN, Wales
Phone Number:
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #35 of 60 Hotels in Llandudno
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Bay Marine Hotel 3*
Number of rooms: 114
Official Description (provided by the hotel):
Built in the imposing Victorian style of the resort’s seafront, this handsome hotel boasts stunning views over the Irish Sea. Not only does it offer comfortable furnishings, friendly service and a swimming pool perfect for active moments, but also an ideal setting in the centre of the promenade, within easy walking distance of the town’s plentiful tourist attractions. Lazy days can be spent on the beach or pier, shopping for souvenirs, visiting the Alice in Wonderland Centre or taking a tram ride up The Great Orme, whilst numerous sporting pursuits are on offer locally. There is limited parking in the guest car park located behind the building but street parking is usually available nearby. For a break away discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you could not be better placed than in Llandudno, at the Marine Hotel. ... more   less 
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Also Known As:
Marine Hotel Llandudno
Bay Marine Hotel Llandudno, Wales

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